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I received my HFC's and CBE a few weeks ago. Since I had several other things to do, I waited a few weeks to take everthing into my shop. Everything
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#11 (permalink) |
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Base Member
![]() Join Date: Feb 2011
Location: Twin Cities
Posts: 46
Drives: to work.
Rep Power: 16 ![]() |
I received my HFC's and CBE a few weeks ago. Since I had several other things to do, I waited a few weeks to take everthing into my shop. Everything was in perfect condition, except for a couple of missing 2-bolt gaskets; though it is unknown whether or not my mechanic lost them in the shop.
No matter, though. I contacted Tony at F.I. and he shipped out via Two-Day Air a new pair, no charge. All I can say- THAT is customer service. Without going on a rant, I have to say that this is a nice change to increasingly common attitude among businesses that once the sale is made, the cash in hand, the deal is done- who cares. THEN- I got the exhaust installed, and I think I actually had that goofy grin I hear so much about on this forum as I heard the growl for the first time. Nice job Tony and Fast Intentions staff. Nice job. |
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