A not so successful Berk Exhaust install...

kdoske · 03-13-2010, 09:06 PM

and I still want one!

NewlyIMPORTed · 03-13-2010, 10:28 PM

Quote:

Originally Posted by kdoske

and I still want one!

Red370 · 03-13-2010, 10:48 PM

Heres a funny story, me and Zsteve attempted unsuccessfully to install the ERZ HFC's

g96818 · 03-14-2010, 04:20 AM

Funny story, just got my replacement bolts and no matter how hard i try this will never line up

but at least my tips look straight

even the x-pipe is f*cked

i dub this install as EPIC FAIL

schrack150 · 03-14-2010, 04:25 AM

damn that sucks!

Cyberium · 03-14-2010, 05:27 AM

Mistakes happen... and unfortunatly it wasn't caught until the absolute worst time. Berk really needs to get their quality control / shipping in order if they want to continue being a trusted brand. Any update on a resolution?

Not that I need a reason but it reminds me why I stuck with F. I =)

tbonesteak · 03-14-2010, 11:49 AM

I'm SO glad i went with FI too. Attention to details and these little issues are what will keep me away from Berk and go to FI again when I buy my exhaust soon (i sold the FI for personal reasons).

370Zsteve · 03-14-2010, 11:51 AM

I have a feeling Berk's shipping manager is going to be flipping burgers by Monday. It's too bad because this is a beautiful exhaust, can't wait for Monday morning install.

kdoske · 03-14-2010, 01:17 PM

You can dispute anything you like, its more of a matter of will it be ruled in your favor. Pretty sure a labor charge dispute would be hard to pull off in a dispute. I'm sure the bank/creditor would tell you it would need to be resolved between you and the manufacturer since labor charges had nothing to do with the exhaust purchase.

m4a1mustang · 03-14-2010, 01:18 PM

Quote:

Originally Posted by kdoske

You can dispute anything you like, its more of a matter of will it be ruled in your favor. Pretty sure a labor charge dispute would be hard to pull off in a dispute. I'm sure the bank/creditor would tell you it would need to be resolved between you and the manufacturer since labor charges had nothing to do with the exhaust purchase.

That's what I'm thinking. If it's something directly related to the transaction (i.e. wrong part, no delivery, etc) then you could dispute the charge. But if you had a botched install I don't think you can dispute over something like that. Like you said, it's something that you'll have to work out with the seller.

Even if the parts are damaged, I think because they were delivered, you're credit card company will want you to try to work it out with the seller before you file a dispute...

spearfish25 · 03-14-2010, 03:31 PM

Quote:

Originally Posted by m4a1mustang

That's what I'm thinking. If it's something directly related to the transaction (i.e. wrong part, no delivery, etc) then you could dispute the charge. But if you had a botched install I don't think you can dispute over something like that. Like you said, it's something that you'll have to work out with the seller.

Even if the parts are damaged, I think because they were delivered, you're credit card company will want you to try to work it out with the seller before you file a dispute...

Well, you can finesse it any way you like. Dispute $90 and say it's the original shipping charge. I have yet to have a credit card company not honor a dispute I've made.

Hopefully all of this is moot and Berk just overnights the correct part and reimburses JB's $90. That's the 'right' thing to so in this situation. Poor JB!

m4a1mustang · 03-14-2010, 03:52 PM

Quote:

Originally Posted by spearfish25

Well, you can finesse it any way you like. Dispute $90 and say it's the original shipping charge. I have yet to have a credit card company not honor a dispute I've made.

Hopefully all of this is moot and Berk just overnights the correct part and reimburses JB's $90. That's the 'right' thing to so in this situation. Poor JB!

That is the right thing to do.

The BlueMax · 03-14-2010, 03:59 PM

I called Berk Sat. and he said they have a 6 week waiting list maybe 7. I was leaning a little towards them and then these little quality and packaging issues appear. I think FI is about 5-6 week out for a delivered system too. That leaves Invidia, there is one installed response posting that seems favorible.
It's design is similar to Berks also. I have found it priced for a little as 739.00 on e-bay and amazon. The Berk rep. told me 900.00 now or 1,200 when their next batch is closer to shipping. Invidia is known for their exhaust work on Toyota Superas.

370Zsteve · 03-14-2010, 09:29 PM

Quote:

Originally Posted by bluemax

I called Berk Sat. and he said they have a 6 week waiting list maybe 7. I was leaning a little towards them and then these little quality and packaging issues appear. I think FI is about 5-6 week out for a delivered system too. That leaves Invidia, there is one installed response posting that seems favorible.
It's design is similar to Berks also. I have found it priced for a little as 739.00 on e-bay and amazon. The Berk rep. told me 900.00 now or 1,200 when their next batch is closer to shipping. Invidia is known for their exhaust work on Toyota Superas.

The Berk rep better not have told you it is $900 since we all just paid $995 on a group buy. No way, try again!

Trips · 03-14-2010, 01:18 PM

DAMN! Have you contacted Berk?

03-13-2010, 10:48 PM	#3 (permalink)
Red370 A True Z Fanatic Join Date: Jul 2009 Location: Kaiserslautern, Germany Posts: 4,391 Drives: your mom to church Rep Power: 297	Heres a funny story, me and Zsteve attempted unsuccessfully to install the ERZ HFC's __________________ 2011 Mustang 5.0 \| 3.55's \| Lethal Performance off road H-Pipe \| Magnaflow Muffler Delete \| JLT CAI/Bama tuned 417whp/ 404 ft/lbs

03-14-2010, 04:20 AM	#4 (permalink)
g96818 Track Member Join Date: May 2009 Location: A rock in a big pond Posts: 681 Drives: 2009 370Z, 2012 M56 Rep Power: 3396	Funny story, just got my replacement bolts and no matter how hard i try this will never line up but at least my tips look straight even the x-pipe is f*cked i dub this install as EPIC FAIL __________________ CZP are lying thieves!

03-14-2010, 04:25 AM	#5 (permalink)
schrack150 Track Member Join Date: Jan 2010 Location: Wheeling, West Virginia Age: 39 Posts: 590 Drives: 09 370z PW Rep Power: 18	damn that sucks! __________________ 2009 370z PW Base + Sport 6M 13.86@104.4 ERZ HFC, Injen, AP Exhaust...wet black powdercoated Ray's....UPrev

03-14-2010, 05:27 AM	#6 (permalink)
Cyberium Enthusiast Member Join Date: Mar 2009 Location: Vermont Posts: 379 Drives: 370z Touring \| Sport Rep Power: 18	Mistakes happen... and unfortunatly it wasn't caught until the absolute worst time. Berk really needs to get their quality control / shipping in order if they want to continue being a trusted brand. Any update on a resolution? Not that I need a reason but it reminds me why I stuck with F. I =) __________________ Stillen G3 Intakes \| F. I TDX

03-14-2010, 11:51 AM	#8 (permalink)
370Zsteve A True Z Fanatic Join Date: Sep 2009 Location: Gold Coast CT Posts: 10,599 Drives: 2019 Corvette G.S. Rep Power: 44	I have a feeling Berk's shipping manager is going to be flipping burgers by Monday. It's too bad because this is a beautiful exhaust, can't wait for Monday morning install. __________________ SOLD MY Z MARCH 2018 - another Core OG moves on - new ride 2019 Z Corvette Grand Sport - no mods necessary but already have eyes on HFC and intakes LOL IT NEVER ENDS.

03-13-2010, 09:06 PM	#1 (permalink)
kdoske Track Member Join Date: Jul 2009 Location: Louisiana Posts: 541 Drives: 800whp Unicorn FI Z Rep Power: 18	and I still want one!

03-14-2010, 11:49 AM	#7 (permalink)
tbonesteak Track Member Join Date: Mar 2009 Location: Socal Posts: 914 Drives: MY09 MB 6MT Rep Power: 377	I'm SO glad i went with FI too. Attention to details and these little issues are what will keep me away from Berk and go to FI again when I buy my exhaust soon (i sold the FI for personal reasons).

03-14-2010, 01:17 PM	#9 (permalink)
kdoske Track Member Join Date: Jul 2009 Location: Louisiana Posts: 541 Drives: 800whp Unicorn FI Z Rep Power: 18	You can dispute anything you like, its more of a matter of will it be ruled in your favor. Pretty sure a labor charge dispute would be hard to pull off in a dispute. I'm sure the bank/creditor would tell you it would need to be resolved between you and the manufacturer since labor charges had nothing to do with the exhaust purchase.

03-14-2010, 03:59 PM	#13 (permalink)
The BlueMax Enthusiast Member Join Date: Jan 2010 Location: Louisville Posts: 337 Drives: 09 370/97 T/A 01 ZRX Rep Power: 27	I called Berk Sat. and he said they have a 6 week waiting list maybe 7. I was leaning a little towards them and then these little quality and packaging issues appear. I think FI is about 5-6 week out for a delivered system too. That leaves Invidia, there is one installed response posting that seems favorible. It's design is similar to Berks also. I have found it priced for a little as 739.00 on e-bay and amazon. The Berk rep. told me 900.00 now or 1,200 when their next batch is closer to shipping. Invidia is known for their exhaust work on Toyota Superas.

03-14-2010, 01:18 PM	#15 (permalink)
Trips Administrator Join Date: May 2009 Location: Disneyland, Ca Posts: 8,736 Drives: 🔰 Rep Power: 10	DAMN! Have you contacted Berk? __________________

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