GTM MHI Kit Group Buy Participants...

COSMO · 05-21-2014, 04:47 PM

justed called and ask if they were still in business and he put me on hold...

elperuano · 05-21-2014, 06:51 PM

^well said.

My only regret is not waiting longer (would have been over a year tho) for FI's kit or them not making it fast enough!

mikey1600 · 05-21-2014, 07:06 PM

Quote:

Originally Posted by elperuano

^well said.

My only regret is not waiting longer (would have been over a year tho) for FI's kit or them not making it fast enough!

My regret is not getting the stillen kit over 1 year ago before this turbo kit was announced lol

GrooveStyle · 05-22-2014, 05:11 PM

Welp, I'm tapping out. Called Sam, he said to send an email and they'll "put me on the list"... He said it will likely be 4-6 weeks. Sounds familiar...

Dajerseyrat · 05-22-2014, 06:01 PM

Quote:

Originally Posted by GrooveStyle

Welp, I'm tapping out. Called Sam, he said to send an email and they'll "put me on the list"... He said it will likely be 4-6 weeks. Sounds familiar...

Sounds like the ship is sinking to me..Someone who should do some public information research and see if and when they filed for Chapter bankrupcy or not. If the date wea prior to them still taking peoples money for TT kits they manufacturer you can possibly prove criminal wrongdoing.

futurez · 05-22-2014, 06:52 PM

Quote:

Originally Posted by Dajerseyrat

Sounds like the ship is sinking to me..Someone who should do some public information research and see if and when they filed for Chapter bankrupcy or not. If the date wea prior to them still taking peoples money for TT kits they manufacturer you can possibly prove criminal wrongdoing.

No Bankruptcies yet.... But their Credit scores are very low, to the point if they were applying for credit from me I would not give them any!

DOOMMONKEY777 · 05-22-2014, 07:39 PM

Quote:

Originally Posted by futurez

No Bankruptcies yet.... But their Credit scores are very low, to the point if they were applying for credit from me I would not give them any!

Ty. Good to know, call me an idiot, but i guess am still in

dmhenderson · 05-22-2014, 08:09 PM

Ok so I figure it's safe for me to share this now. I was told by several people not to badmouth GTM on the forums or I would be banned from the forums and blackballed so I did most of my bitching to Sam directly and to people via PMs. I'm running a GTM 1.5 SC kit and love it but man, getting it delivered and installed was a nightmare. Here's my story:

Quote:

I pre-paid Sam for the kit in early June/late May of last year. The kit wasn't delivered until late August and we had issues (man, did we have issues):

-Shitty communication from the jump. Sometimes days without a response from Sam or Mike. I felt like they were screening their calls.

-Very little support in configuring/setting up the kit.

-2 weeks overdue shipping the kit despite the fact that I gave them a ******* 2 month runway and paid in advance.

-When they finally did ship, they shipped me a G37 twincharger meant for someone in Canada. No apology.

-Shipped my kit even later with a warped part that had been machined poorly (saw it in person - the part didn't fit at all - no way the shop could have done it). Tried to blame the install shop for it. They also forgot half the kit which they shipped several days later delaying the build further. No apology.

-One of my powdered intakes had a ding on it. Again, GTM blamed the install shop.

-I asked for decals for my intake or a t-shirt or something. Sam never shipped them despite promising to on multiple occasions. Minor issue, but after the rest of it - i was just fed up. Mike finally did ship me two tiny decals when I shelled out another $200 for an 88mm pulley. You'd think they'd be a little friendlier considering the money people spend but whatever. Unsurprisingly, they refused to swap the 88mm pulley for the 92mm I had on the car for less than a month. ******* $9500 on a kit and you won't swap out a ******* pulley? F you.

-The part sheet/install instructions they sent the shop were a joke. It was just a xerox printout of their webpage. Considering I bought the "plug and play" kit - that's unacceptable.

-Kit fitment sucks.

-GTM is horribly overpriced

-Sam is rude as hell to paying customers. Makes zero effort to make sure his customers are happy. Once they have your money, you can go **** yourself.

-ALL of that said, the quality of the parts is good but I wouldn't do business with them again if I had known this would happen up-front.

-Their prices are freaking outrageous. I'm still mad I had to pay $200 for a pulley. I mean come on, it's an aluminum pulley for christ's sake.

I think GTM is very lucky that Stillen is their only competition and that GTM only offers the only SC on the market that isn't carb-restricted.

(Written by me, about 8 months ago)

dmhenderson · 05-22-2014, 08:19 PM

Honestly, now I feel guilty for being so mad at them looking at what you folks are going through now.

I was operating under the assumption that their customer service sucked but that the kits were solid. I really hated talking to those dudes. Always made me feel like I should consider myself lucky that they were nice enough to take my money. I always figured it was because I'm new to "performance cars" and ask a ton of questions. I also wanted a constant running dialogue with them during the kit construction (I didn't get it) - and once I felt like they were dodging my calls, that only made me call more.

elperuano · 05-22-2014, 08:29 PM

Lol. Wonder who it was that told u not to say anything. I'd bank it was a moderator seeing as how they love to clean up gtm threads.

dmhenderson · 05-22-2014, 08:32 PM

It wasn't anything sinister. It was people in my local car club who said people had been banned/blackballed for saying anything even remotely approaching criticism of GTM so I decided to err on the side of caution. Kinda wish I hadn't.

Edit: I'm gonna go ahead and remove that GTM decal from my window right about now. Props to Moore Automotive and Hill's Garage who suffered through the install and "clean-up" with me.

Staples · 05-22-2014, 09:30 PM

Quote:

Originally Posted by dmhenderson

It wasn't anything sinister. It was people in my local car club who said people had been banned/blackballed for saying anything even remotely approaching criticism of GTM so I decided to err on the side of caution. Kinda wish I hadn't.

Edit: I'm gonna go ahead and remove that GTM decal from my window right about now. Props to Moore Automotive and Hill's Garage who suffered through the install and "clean-up" with me.

You're not the only person that had issues with GTM. Hill's Garage is great! I've been going there for about 5 years now and they really make you feel like part of the family.

dmhenderson · 05-22-2014, 09:32 PM

Quote:

Originally Posted by Staples

You're not the only person that had issues with GTM. Hill's Garage is great! I've been going there for about 5 years now and they really make you feel like part of the family.

Frank and Suzanne are great people. Expensive as hell but man, Frank knows these cars inside and out.
Worth every penny.

He's going to be handling my E85 upgrade/re-tune here shortly. Going to bump up to 1000cc Injector Dynamics and a beefier fuel pump. He talked me out of a fuel return system.

Ill · 05-22-2014, 09:32 PM

Sam actually called me today. I am as shocked as all of you are. It was about my car that is in their shop, not the MHI kit. Te fact that he called and spoke with me was news I figured you all would like to hear. No dodging my emails or phone calls yet.

mikey1600 · 05-22-2014, 10:04 PM

dmhenderson just read your post, after that and Infedel's issues with getting his kit, I'm glad I opted for a refund and filed a claim with my credit company. I was considering going the supercharger kit swap a while ago, but after all this time and all these problems, no way.

it's just sad really, this could have been such a great product and move for the community if handled correctly, but it's just turned to ****.

05-22-2014, 08:19 PM	#9 (permalink)
dmhenderson A True Z Fanatic Join Date: Feb 2011 Location: Maryland Posts: 5,930 Drives: AWD TT 370z Rep Power: 28	Honestly, now I feel guilty for being so mad at them looking at what you folks are going through now. I was operating under the assumption that their customer service sucked but that the kits were solid. I really hated talking to those dudes. Always made me feel like I should consider myself lucky that they were nice enough to take my money. I always figured it was because I'm new to "performance cars" and ask a ton of questions. I also wanted a constant running dialogue with them during the kit construction (I didn't get it) - and once I felt like they were dodging my calls, that only made me call more. __________________ Last edited by dmhenderson; 05-22-2014 at 08:47 PM.

05-22-2014, 08:32 PM	#11 (permalink)
dmhenderson A True Z Fanatic Join Date: Feb 2011 Location: Maryland Posts: 5,930 Drives: AWD TT 370z Rep Power: 28	It wasn't anything sinister. It was people in my local car club who said people had been banned/blackballed for saying anything even remotely approaching criticism of GTM so I decided to err on the side of caution. Kinda wish I hadn't. Edit: I'm gonna go ahead and remove that GTM decal from my window right about now. Props to Moore Automotive and Hill's Garage who suffered through the install and "clean-up" with me. __________________

05-22-2014, 09:32 PM	#14 (permalink)
Ill Base Member Join Date: Mar 2012 Location: Bellevue Posts: 177 Drives: 09 370z Base 6MT Rep Power: 15	Sam actually called me today. I am as shocked as all of you are. It was about my car that is in their shop, not the MHI kit. Te fact that he called and spoke with me was news I figured you all would like to hear. No dodging my emails or phone calls yet. __________________ Old - GTM TT Stage 1 - 487whp / 415wtrq - bunch of goodies. New - 2011 Shelby GT500 - 2.3L VMP TVS - JLT CAI.

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05-21-2014, 04:47 PM	#1 (permalink)
COSMO A True Z Fanatic Join Date: Dec 2012 Location: FL Posts: 1,816 Drives: 2012 Touring GTM TT Rep Power: 21	justed called and ask if they were still in business and he put me on hold...

05-21-2014, 06:51 PM	#2 (permalink)
elperuano A True Z Fanatic Join Date: Oct 2011 Location: Southwest FL Posts: 1,374 Drives: G37S Rep Power: 30	^well said. My only regret is not waiting longer (would have been over a year tho) for FI's kit or them not making it fast enough!

05-22-2014, 05:11 PM	#4 (permalink)
GrooveStyle Base Member Join Date: Sep 2011 Location: Waterloo, Iowa Posts: 230 Drives: '12 370z GM 6MT Rep Power: 15	Welp, I'm tapping out. Called Sam, he said to send an email and they'll "put me on the list"... He said it will likely be 4-6 weeks. Sounds familiar...

05-22-2014, 08:29 PM	#10 (permalink)
elperuano A True Z Fanatic Join Date: Oct 2011 Location: Southwest FL Posts: 1,374 Drives: G37S Rep Power: 30	Lol. Wonder who it was that told u not to say anything. I'd bank it was a moderator seeing as how they love to clean up gtm threads.

05-22-2014, 10:04 PM	#15 (permalink)
mikey1600 Track Member Join Date: Jul 2010 Location: Brisbane, Australia Posts: 503 Drives: MY11 370z Black Rep Power: 17	dmhenderson just read your post, after that and Infedel's issues with getting his kit, I'm glad I opted for a refund and filed a claim with my credit company. I was considering going the supercharger kit swap a while ago, but after all this time and all these problems, no way. it's just sad really, this could have been such a great product and move for the community if handled correctly, but it's just turned to ****.