01-10-2014, 10:34 AM
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#11 (permalink)
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Track Member
Join Date: Nov 2009
Location: Charlotte, NC
Posts: 620
Drives: 09 PW 370Z Touring
Rep Power: 16
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Quote:
Originally Posted by Mr. Q
I keep seeing people talking about refunds and complaining about restocking fees from people that paid with a credit card. It seems that a lot of you fail to realize or consider the credit card processing fees that gtm has to pay whenever they refund you. Sure 25% may seem high but its there to discourage you from changing your mind and tying up their money, if there is no restocking fee a refund could potentially cost them a couple hundred dollars.
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The restocking fee is only for people that did the layaway program. I paid in full so that doesn't apply to me. Sam told me that there wouldn't be any cost to them if they refund the amount back to the same card. They essentially just reverse the charge and it's like the transaction never happened. Of course he never actually gave me back my money, but in theory that's how it would work.
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