Nissan 370Z Forum

Nissan 370Z Forum (http://www.the370z.com/)
-   Forced Induction (http://www.the370z.com/forced-induction/)
-   -   GTM Performance Engineering: MHI Twin Turbo Official Release (http://www.the370z.com/forced-induction/68491-gtm-performance-engineering-mhi-twin-turbo-official-release.html)

elperuano 01-10-2014 11:05 AM

Quote:

Originally Posted by puckshaw (Post 2644939)
The restocking fee is only for people that did the layaway program. I paid in full so that doesn't apply to me. Sam told me that there wouldn't be any cost to them if they refund the amount back to the same card. They essentially just reverse the charge and it's like the transaction never happened. Of course he never actually gave me back my money, but in theory that's how it would work.

:icon18:

Dzel 01-10-2014 11:12 AM

LOL this is the only reason this thread is still alive. How many are going for the GTX upgrade?

Sent with TapAhoe

Nixlimited 01-10-2014 11:36 AM

Quote:

Originally Posted by Dzel (Post 2644967)
LOL this is the only reason this thread is still alive. How many are going for the GTX upgrade?

Sent with TapAhoe

I did.

Dzel 01-10-2014 01:09 PM

Question is Are? LOL

Sent with TapAhoe

DEpointfive0 01-10-2014 02:29 PM

It's like mind blowing that people are getting pissed of on the forum and pissed they don't get replies from GTM.

I just called them. Sam picked up after the 2nd or 3rd ring. Very nice, polite, understanding of peoples' frustrations with them.

Guys, (and I know some of you have done it) but pick up the phone and just call them... I did also ask and suggest that Sam gives some sort of update, anything would ease or minds more than silence.
Just don't be lazy as the consumer, just give them a call :tiphat:

puckshaw 01-10-2014 02:32 PM

Quote:

Originally Posted by DEpointfive0 (Post 2645158)
Is like mind blowing that people are getting pissed of on the forum and pissed they don't get replies from GTM.

I just called them. Sam picked up after the 2nd or 3rd ring. Very nice, polite, understanding of peoples' frustrations with them.

Guys, (and I know some of you have done it) but pick up the phone and just call them... I did also ask and suggest that Sam gives some sort of update, anything would ease or minds more than silence.
Just don't be lazy as the consumer, just give them a call :tiphat:

I wish it was that simple.

Mkai0 01-10-2014 02:44 PM

It's never a problem to get a hold of Sam. I think many on the forum are getting upset because this is where the group buy started and the hub for information so to speak. Many questions could easily be answered to the masses instead of everyone calling and asking GTM the same questions. Others like myself are getting frustrated waiting for refunds.

Quote:

Originally Posted by DEpointfive0 (Post 2645158)
Is like mind blowing that people are getting pissed of on the forum and pissed they don't get replies from GTM.

I just called them. Sam picked up after the 2nd or 3rd ring. Very nice, polite, understanding of peoples' frustrations with them.

Guys, (and I know some of you have done it) but pick up the phone and just call them... I did also ask and suggest that Sam gives some sort of update, anything would ease or minds more than silence.
Just don't be lazy as the consumer, just give them a call :tiphat:


DEpointfive0 01-10-2014 02:50 PM

Quote:

Originally Posted by puckshaw (Post 2645167)
I wish it was that simple.

Quote:

Originally Posted by Mkai0 (Post 2645180)
It's never a problem to get a hold of Sam. I think many on the forum are getting upset because this is where the group buy started and the hub for information so to speak. Many questions could easily be answered to the masses instead of everyone calling and asking GTM the same questions. Others like myself are getting frustrated waiting for refunds.

I understand. But at the same time if people called they'd at least get their answers. And if you want to yell at the guy, you can yell at him instead of just hoping for a reply.

I'm just putting it out there that if you're sick and tired of not getting a reply HERE. You CAN call and actually get the answer. Hell. If you want. PM me what you want to know and I'll call. I don't mind.

Sorry if I went off topic Trips, I'm just trying to help a little.

Mkai0 01-10-2014 02:56 PM

Quote:

Originally Posted by DEpointfive0 (Post 2645182)
I understand. But at the same time if people called they'd at least get their answers. And if you want to yell at the guy, you can yell at him instead of just hoping for a reply.

I'm just putting it out there that if you're sick and tired of not getting a reply HERE. You CAN call and actually get the answer. Hell. If you want. PM me what you want to know and I'll call. I don't mind.

Sorry if I went off topic Trips, I'm just trying to help a little.

Thanks for the offer, but I've been calling GTM everyday about my refund. I openly share info that I would like to know if I am purchasing a product. Are you paid in full?

DEpointfive0 01-10-2014 03:28 PM

Quote:

Originally Posted by Mkai0 (Post 2645188)
Thanks for the offer, but I've been calling GTM everyday about my refund. I openly share info that I would like to know if I am purchasing a product. Are you paid in full?

I openly cannot afford... Well I can, but I just don't want to afford upkeep on a TT auto, lol.

I've just pushed a few into this kit. They are fully paid. And I feel bad because if they had gone SC their car would've been done by now. And I actually called in reference another product because a member here is too fúcking dumb to call them.

Mkai0 01-10-2014 03:53 PM

Quote:

Originally Posted by DEpointfive0 (Post 2645211)
I openly cannot afford... Well I can, but I just don't want to afford upkeep on a TT auto, lol.

I've just pushed a few into this kit. They are fully paid. And I feel bad because if they had gone SC their car would've been done by now. And I actually called in reference another product because a member here is too fúcking dumb to call them.

I hear you man. I just decided to keep my SC for now and take care of other priorities first. I guess we all have that one friend that doesn't speak up. It's a good thing you are helping him. Live and learn I guess..

Dzel 01-10-2014 04:10 PM

I think your getting people more pissed than helping, knowing that they are willing to talk to you in 2 to 3 rings and others waiting on their refunds can't get a hold of him at all.

Sent with TapAhoe

megalapagas 01-10-2014 04:29 PM

Speaking about refunds, that IS true though sam does answer on 2 or 3 rings although my patience is running Super Thin I've been waiting for my refund for the past 2 months. I kept my patience thinking to myself they are a big company and plus its holidays but like I said patience is thin and I will wait until next week to see if I receive my refund via mail if not another phone call but its ridiculous. . .

elperuano 01-10-2014 04:30 PM

No consumer here is lazy. They purchased this kit months in advance. Not sure how many lazy people can afford to do that. This thread wasn't created by them. It was created by the vendor. It should be their obligation to update and give info on what they created.
As a consumer I would be more worried about them giving me the info rather than me having to hunt them down for simple information that the other vendors have no problem doing.

Consumers work hard for their money. They shouldn't have to work hard for simple info that the SELLER should easily be able to give. You should hold the people holding YOUR money accountable and not the people who just dropped lots of money on this.

Also I believe a fellow former buyer tried the "just call em" tactic until they stopped picking up the phone.

Dzel 01-10-2014 05:03 PM

Nicely said el! Very nicely said. I'll like to add that some of us did get our money back but the events, time, trust that the wife puts in your hands to embrace your hobby and money lost. Makes me want to make sure YOU the consumer are treated fairly.

Sent with TapAhoe


All times are GMT -5. The time now is 07:26 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2