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Originally Posted by Hermitns not trying to be a prick, I'm just straight forward. I'm sure they make their money off installs and not so much out the door products,
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A True Z Fanatic
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This idea is why shops fail, you do not ever do this. Business 101 is make every customer happy, and if you fail to do so then make it right ASAP. Can you prioritize a little with a customer dropping 10x the amount of another guy, sure because he may need special equipment or extra time from a certain shop tech, and more time management is needed for a larger build. This does not mean you throw other customers to the side and neglect them.
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