S&R

SRperformance · 08-18-2012, 03:35 PM

I would like to start off by apologizing for the lack of communication of my new sales person. I saw your intake come in and asked him about it and he said I got it. Our fab guy has been super busy. Plus we are moving to a new 15000sqft facility so whole shop is upside down. Again there are no excuses and I admit fault here. There will be no charge for your intake.
You can ask Tim & Mike I'm a straight shooter and for now on just deal with me I'm the owner Bobby. I will deal with my salesperson. Again I'm Sorry

weiboy718 · 08-18-2012, 06:55 PM

Quote:

Originally Posted by SRperformance

I would like to start off by apologizing for the lack of communication of my new sales person. I saw your intake come in and asked him about it and he said I got it. Our fab guy has been super busy. Plus we are moving to a new 15000sqft facility so whole shop is upside down. Again there are no excuses and I admit fault here. There will be no charge for your intake.
You can ask Tim & Mike I'm a straight shooter and for now on just deal with me I'm the owner Bobby. I will deal with my salesperson. Again I'm Sorry

To S&R Performance!

Nixlimited · 08-18-2012, 06:59 PM

Quote:

Originally Posted by weiboy718

To S&R Performance!

All's well that ends well. I hope the OP can get it worked out and edit his post.

ANMVQ · 08-18-2012, 11:01 PM

Quote:

Originally Posted by SRperformance

I would like to start off by apologizing for the lack of communication of my new sales person. I saw your intake come in and asked him about it and he said I got it. Our fab guy has been super busy. Plus we are moving to a new 15000sqft facility so whole shop is upside down. Again there are no excuses and I admit fault here. There will be no charge for your intake.
You can ask Tim & Mike I'm a straight shooter and for now on just deal with me I'm the owner Bobby. I will deal with my salesperson. Again I'm Sorry

Hey Bobby, All I can say is WOW,

that was the respones I honestly didnt think I would have got from you guys,. thank you for the reply and the honesty, + A plus customer serive, I will be calling you on Monday to iron the rest out, Thank you Bobby talk to you Monday morning,

Trips · 08-18-2012, 11:16 PM

Quote:

Originally Posted by ANMVQ

Hey Bobby, All I can say is WOW,

that was the respones I honestly didnt think I would have got from you guys,. thank you for the reply and the honesty, + A plus customer serive, I will be calling you on Monday to iron the rest out, Thank you Bobby talk to you Monday morning,

Please let us know if all goes well so we can close this!

Also Thank You S&R for stepping up

gbrettin · 08-20-2012, 10:28 AM

Quote:

Originally Posted by SRperformance

I would like to start off by apologizing for the lack of communication of my new sales person. I saw your intake come in and asked him about it and he said I got it. Our fab guy has been super busy. Plus we are moving to a new 15000sqft facility so whole shop is upside down. Again there are no excuses and I admit fault here. There will be no charge for your intake.
You can ask Tim & Mike I'm a straight shooter and for now on just deal with me I'm the owner Bobby. I will deal with my salesperson. Again I'm Sorry

Big thumbs up to S&R making this right. I know where my turbo is going to be done in the future.

08-18-2012, 03:35 PM	#1 (permalink)
SRperformance Base Member Join Date: Jun 2012 Location: tampa Posts: 137 Drives: 2003 Z32 Rep Power: 13	I would like to start off by apologizing for the lack of communication of my new sales person. I saw your intake come in and asked him about it and he said I got it. Our fab guy has been super busy. Plus we are moving to a new 15000sqft facility so whole shop is upside down. Again there are no excuses and I admit fault here. There will be no charge for your intake. You can ask Tim & Mike I'm a straight shooter and for now on just deal with me I'm the owner Bobby. I will deal with my salesperson. Again I'm Sorry