My Experience with Jnaut and HP Logic

W.O.W. 370Z · 04-11-2012, 05:15 PM

Quote:

Originally Posted by RCZ

I've had a couple of cars tuned by HP Logic/ Jack, the 370z being one of them...tuned NA and with the stillen SC. While I do feel a bit like a couple other people here that $300 is on the expensive side for such a short tune, I've never really had a bad experience with the results. It feels like It takes longer to strap the car down to the dyno than to get tuned.. My supercharger tune was done I think in 4 runs from a very basic map, sure made me wonder if Jack had missed anything and a little weary considering all the bad rep the stillen kit was getting. Nope, the car ran perfectly from the day I got the first tune until the day I took the kit off. Whatever he did in those 20 minutes worked great for me and so I can't say anything negative about it. Both Gus and Jack have always been friendly towards me and have always treated me well at their shop. I can understand the argument that he's done so many similar cars that its relatively easy to tweak another map in a few runs and be done with it.

As far as JNAUT is concerned, I dealt with Jay for about a year...he worked on my car a lot, did a lot of installs and installed/uninstalled my supercharger. When we first started working he was very quick and responsive. My supercharger took a few weeks, but thats OK, I wanted it done perfect. It was perfect down to the T and when I took it to HPLogic it was perfectly ready to be tuned. By the end of our relationship though he became more and more patchy. The last big job he did for me was uninstall the SC and return me to stock...it took way way longer than expected. Customer service went to ****, no calls, terrible delays, no updates, wouldnt return calls/texts/e-mails, etc..you know the drill. Made me look terrible because there were people waiting for their parts from my partout and I was more than a month late on some...it got really bad at the end...he sold me and installed some completely trashed cats...used some random bolt to replace a transmission bolt, returned the car to me with scratched/curbed wheels, etc. To make a long story short the car came out well and has ran fine in stock form to this day...but I feel like I dodged a bullet because TravisJB, whom I recommended Jnaut to, was the next person to deal with Jason and lets just say I am immensely embarrassed to have recommended him. Same treatment + as some of you know some other really bad stuff that I can't get into becase that's up to Travis. Obviously I don't recommend him anymore. I feel like after a year+ of friendship, I was treated like a cheap customer and kicked out the back door...

My car was there while he was doing your uninstall and Travis's install. I guess I know why my car took 3 months.

RCZ · 04-12-2012, 01:26 PM

^ Oh that was your car haha...go figure.

W.O.W. 370Z · 04-12-2012, 01:30 PM

Quote:

Originally Posted by RCZ

^ Oh that was your car haha...go figure.

Yep that was my car.

W.O.W. 370Z · 04-12-2012, 02:05 PM

Quote:

Originally Posted by RCZ

As far as JNAUT is concerned, I dealt with Jay for about a year...he worked on my car a lot, did a lot of installs and installed/uninstalled my supercharger. When we first started working he was very quick and responsive. My supercharger took a few weeks, but thats OK, I wanted it done perfect. It was perfect down to the T and when I took it to HPLogic it was perfectly ready to be tuned. By the end of our relationship though he became more and more patchy. The last big job he did for me was uninstall the SC and return me to stock...it took way way longer than expected. Customer service went to ****, no calls, terrible delays, no updates, wouldnt return calls/texts/e-mails, etc..you know the drill. Made me look terrible because there were people waiting for their parts from my partout and I was more than a month late on some...it got really bad at the end...he sold me and installed some completely trashed cats...used some random bolt to replace a transmission bolt, returned the car to me with scratched/curbed wheels, etc. To make a long story short the car came out well and has ran fine in stock form to this day...but I feel like I dodged a bullet because TravisJB, whom I recommended Jnaut to, was the next person to deal with Jason and lets just say I am immensely embarrassed to have recommended him. Same treatment + as some of you know some other really bad stuff that I can't get into becase that's up to Travis. Obviously I don't recommend him anymore. I feel like after a year+ of friendship, I was treated like a cheap customer and kicked out the back door...

The last week of install he decided to go on vacation last minute and leave my car on the lift right when it was almost complete. I lost 4 days because he decided a last minute vacation would be a great idea with so many installs pending.

I don't even want to post how much money I handed him.

kellyefields · 04-12-2012, 02:16 PM

And my car was #4 there. If I am not mistaken there was at least one other car there at that time as well.

W.O.W. 370Z · 04-12-2012, 02:22 PM

Quote:

Originally Posted by kellyefields

And my car was #4 there. If I am not mistaken there was at least one other car there at that time as well.

I am calling Martin now.

Texting you tonight Kelly.

kellyefields · 04-12-2012, 03:00 PM

Quote:

Originally Posted by W.O.W. 370Z

I am calling Martin now.

Texting you tonight Kelly.

sounds like a plan.

elperuano · 04-12-2012, 03:18 PM

This has got horror story written all over it. I hope the community takes notice!

RCZ · 04-12-2012, 04:11 PM

Eh, I think Jnaut was going through a rough personal patch and that affected his availability for work quite a bit. At the end of the day he's a good person and was a good friend, but that doesn't excuse any of this...

elperuano · 04-12-2012, 04:21 PM

He hasn't chimed in here or tried to defend himself. I'm sure he's heard about this thread. It's hard to defend yourself if what has been said is true, the very least an apology should come from him.

Billy02987 · 04-12-2012, 04:46 PM

Quote:

Originally Posted by elperuano

He hasn't chimed in here or tried to defend himself. I'm sure he's heard about this thread. It's hard to defend yourself if what has been said is true, the very least an apology should come from him.

Doubt it, he hasn't been on here since January and I haven't been able to get a hold of him for months. Like Raul said, he is a nice person and means well but certain things are unacceptable. My buddy's car has been with him since early February and all that is to be done is an OEM engine swap on a 350z.

W.O.W. 370Z · 04-19-2012, 10:47 AM

Getting car retuned as we speak.

Sent from my SPH-D710 using Tapatalk 2 Beta-5

GaleForce · 04-19-2012, 10:49 AM

Quote:

Originally Posted by W.O.W. 370Z

Getting car retuned as we speak.

Sent from my SPH-D710 using Tapatalk 2 Beta-5

Where did you take it?

W.O.W. 370Z · 04-19-2012, 10:51 AM

Z Fever in Tampa . Travis's car is here.

Sent from my SPH-D710 using Tapatalk 2 Beta-5

Huck · 04-19-2012, 11:14 AM

Good luck! Let us know the results!

Sent from my iPizzle using magic and new fangled science stuff

04-12-2012, 02:16 PM	#95 (permalink)
kellyefields A True Z Fanatic Join Date: Nov 2010 Location: Lexington Ky #BBN Age: 47 Posts: 1,149 Drives: Supercharged Rep Power: 16	And my car was #4 there. If I am not mistaken there was at least one other car there at that time as well. __________________ MY 2009 SC BUILD.

04-19-2012, 11:14 AM	#105 (permalink)
Huck A True Z Fanatic Join Date: Jan 2012 Location: Cocoa, Florida Age: 41 Posts: 5,075 Drives: Pantydropper machine Rep Power: 33	Good luck! Let us know the results! Sent from my iPizzle using magic and new fangled science stuff __________________ VLEDS \| Evo-R \| Moddiction \| CF Hood Struts \| F.I. CF CBE & LTH \| Stillen CAI \| NST Pulleys \| UpRev \| Z1 \| M7 \| Status \| Forgestar \| PSS \| Whiteline \| SPL \| SPC \| Kenwood \| Zenclosure \| Kicker \| Alpine Type R

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04-12-2012, 01:26 PM	#92 (permalink)
RCZ A True Z Fanatic Join Date: Nov 2008 Location: Miami Posts: 6,403 Drives: '09 370Z Rep Power: 1118	^ Oh that was your car haha...go figure.

04-12-2012, 03:18 PM	#98 (permalink)
elperuano A True Z Fanatic Join Date: Oct 2011 Location: Southwest FL Posts: 1,374 Drives: G37S Rep Power: 28	This has got horror story written all over it. I hope the community takes notice!

04-12-2012, 04:11 PM	#99 (permalink)
RCZ A True Z Fanatic Join Date: Nov 2008 Location: Miami Posts: 6,403 Drives: '09 370Z Rep Power: 1118	Eh, I think Jnaut was going through a rough personal patch and that affected his availability for work quite a bit. At the end of the day he's a good person and was a good friend, but that doesn't excuse any of this...

04-12-2012, 04:21 PM	#100 (permalink)
elperuano A True Z Fanatic Join Date: Oct 2011 Location: Southwest FL Posts: 1,374 Drives: G37S Rep Power: 28	He hasn't chimed in here or tried to defend himself. I'm sure he's heard about this thread. It's hard to defend yourself if what has been said is true, the very least an apology should come from him.

04-19-2012, 10:47 AM	#102 (permalink)
W.O.W. 370Z A True Z Fanatic Join Date: Mar 2010 Location: Miami Posts: 1,757 Drives: 2010 Touring Sport Z Rep Power: 19	Getting car retuned as we speak. Sent from my SPH-D710 using Tapatalk 2 Beta-5

04-19-2012, 10:51 AM	#104 (permalink)
W.O.W. 370Z A True Z Fanatic Join Date: Mar 2010 Location: Miami Posts: 1,757 Drives: 2010 Touring Sport Z Rep Power: 19	Z Fever in Tampa . Travis's car is here. Sent from my SPH-D710 using Tapatalk 2 Beta-5