STILLEN 370Z Supercharger System - Announcement!!!

Kyle@STILLEN · 09-15-2010, 03:39 PM

Quote:

Originally Posted by Nitex

Thanks for the reply reguarding customer service Stillen. But seriously, as others have stated, that was only the tip.

And lets be honest, most of your customers have more than likely come from this or other forums. Saying your paying customers matter more than your rep on a forum is a tad on the ridiculous side. Lets not forget were most of your business comes from. I have spent thousands of dollars with your company, and would hate to be lumped in with those that can wait for updates. I was very interested in purchasing a SC kit from you all, and due to the lack of communication I have decided to spend my money in other ways. If things clear up you can bet ill be back to considering your product.

I understand what you're saying completely. Just to clarify, we know that a lot of our business comes from internet forum members. However, keep in mind that we've been in business for 25 years. Internet forums have really only become a popular method of doing business in this industry over the last 5-10 years. Traditional advertising such as magazines, shows, web mediums like youtube or the autoblogs and what not are still very effective. Additionally, we have a fantastic relationship with NISSAN which has translated to hundreds of dealerships around the world carrying our products.

Basically, yes, we understand that our "core" customer's are more than likely on the forums, however we do know for a fact that the vast majority of the supercharger systems that we have sold have gone to people who are not on internet forums, or have gone to dealership customers or even dealer principals for use on their own Z's and G's.

Also, I'm not trying to say that our paying customer's matter more. What I'm saying is, the people who are directly effected by this are the ones we feel the need to immediately respond to. Believe me, when everything settles down and it's all straightened out, we will be making a follow up post. We recognize that there is a lot of unanswered questions and a lot of confusion floating around right now. Right now our primary focus is getting everything sorted out.

Joebarchuck · 09-15-2010, 04:10 PM

Quote:

Originally Posted by Kyle@STILLEN

I understand what you're saying completely. Just to clarify, we know that a lot of our business comes from internet forum members. However, keep in mind that we've been in business for 25 years. Internet forums have really only become a popular method of doing business in this industry over the last 5-10 years. Traditional advertising such as magazines, shows, web mediums like youtube or the autoblogs and what not are still very effective. Additionally, we have a fantastic relationship with NISSAN which has translated to hundreds of dealerships around the world carrying our products.

Basically, yes, we understand that our "core" customer's are more than likely on the forums, however we do know for a fact that the vast majority of the supercharger systems that we have sold have gone to people who are not on internet forums, or have gone to dealership customers or even dealer principals for use on their own Z's and G's.

Also, I'm not trying to say that our paying customer's matter more. What I'm saying is, the people who are directly effected by this are the ones we feel the need to immediately respond to. Believe me, when everything settles down and it's all straightened out, we will be making a follow up post. We recognize that there is a lot of unanswered questions and a lot of confusion floating around right now. Right now our primary focus is getting everything sorted out.

Kyle,

Thank you very much for the updates. It's important for the forum members. I just wish a lot of people here would spend energy in bringing useful information that Stillen can use instead of creating "hate" messages.

We'll be waiting for details as you provide them, patient we are...

MMC Racing · 09-16-2010, 08:09 AM

Quote:

Originally Posted by Joebarchuck

Kyle,

Thank you very much for the updates. It's important for the forum members. I just wish a lot of people here would spend energy in bringing useful information that Stillen can use instead of creating "hate" messages.

We'll be waiting for details as you provide them, patient we are...

What? They hold all the information and only trickle it out with their own spin on it. What information are we supposed to bring them?

Nitex · 09-15-2010, 05:47 PM

Quote:

Originally Posted by Kyle@STILLEN

I understand what you're saying completely. Just to clarify, we know that a lot of our business comes from internet forum members. However, keep in mind that we've been in business for 25 years. Internet forums have really only become a popular method of doing business in this industry over the last 5-10 years. Traditional advertising such as magazines, shows, web mediums like youtube or the autoblogs and what not are still very effective. Additionally, we have a fantastic relationship with NISSAN which has translated to hundreds of dealerships around the world carrying our products.

Basically, yes, we understand that our "core" customer's are more than likely on the forums, however we do know for a fact that the vast majority of the supercharger systems that we have sold have gone to people who are not on internet forums, or have gone to dealership customers or even dealer principals for use on their own Z's and G's.

Also, I'm not trying to say that our paying customer's matter more. What I'm saying is, the people who are directly effected by this are the ones we feel the need to immediately respond to. Believe me, when everything settles down and it's all straightened out, we will be making a follow up post. We recognize that there is a lot of unanswered questions and a lot of confusion floating around right now. Right now our primary focus is getting everything sorted out.

Well stated, thanks Kyle

weiboy718 · 09-16-2010, 11:43 AM

How about a teaser pic to extinguish the fire.

Osiris · 09-16-2010, 12:55 PM

Quote:

Originally Posted by weiboy718

How about a teaser pic to extinguish the fire.

Is that what it looks like when the super charger is working?

g37mobbin · 09-16-2010, 01:15 PM

Quote:

Originally Posted by weiboy718

How about a teaser pic to extinguish the fire.

*cough* go bigger *cough*

Jamaica · 09-16-2010, 01:22 PM

Quote:

Originally Posted by g37mobbin

*cough* go bigger *cough*

Go big or go home!

weiboy718 · 09-16-2010, 02:02 PM

Quote:

Originally Posted by jamaica951

Go big or go home!

that's a 6/4 setup. that's the only setup available. It's good enough for me. Bigger doesn't means it's better.

g37mobbin · 09-16-2010, 02:25 PM

Quote:

Originally Posted by weiboy718

that's a 6/4 setup. that's the only setup available. It's good enough for me. Bigger doesn't means it's better.

that's not what she said

it's all good.

Pat@SMM · 09-16-2010, 06:50 PM

Here's an update with my supercharger install and its current state.

I was shipped a new intake pipe along with a new restrictor valve and was instructed to load up the new tune as well. I performed all of this last Thursday and I immediately noticed a huge improvement in the startup and idle. One of my main issues before was a horrible stuttering under any type of acceleration and steady cruising. I was also throwing misfire codes constantly but now most of these issues are resolved.

There is still a hesitation whenever I accelerate with more than 1/2 to 2/3 throttle and the only resolve is to back off the pedal slightly. I also managed to throw another misfire code today while I was thrashing the car a bit to see how it behaved. Now I know.
No lapping for me yet!!
And of course, it feels down on power. There's no way it's making anywhere close to 440whp.
I e-mailed Stillen a couple of times to tell them the issues that I'm still experiencing and asked what my options are and what was being done to resolve the ongoing issues. My response was that "he'll forward it to the guys in the shop"

Will Stillen come to Canada to pick up my car as well?

weiboy718 · 09-16-2010, 06:58 PM

Quote:

Originally Posted by Pat@SMM

Here's an update with my supercharger install and its current state.

I was shipped a new intake pipe along with a new restrictor valve and was instructed to load up the new tune as well. I performed all of this last Thursday and I immediately noticed a huge improvement in the startup and idle. One of my main issues before was a horrible stuttering under any type of acceleration and steady cruising. I was also throwing misfire codes constantly but now most of these issues are resolved.

There is still a hesitation whenever I accelerate with more than 1/2 to 2/3 throttle and the only resolve is to back off the pedal slightly. I also managed to throw another misfire code today while I was thrashing the car a bit to see how it behaved. Now I know.
No lapping for me yet!!
And of course, it feels down on power. There's no way it's making anywhere close to 440whp.
I e-mailed Stillen a couple of times to tell them the issues that I'm still experiencing and asked what my options are and what was being done to resolve the ongoing issues. My response was that "he'll forward it to the guys in the shop"

Will Stillen come to Canada to pick up my car as well?

Sorry to hear about your problems. I believe Stillen will come up with a better refinement tune for you guys as well. Just be patience. Should hear from them in a week or so.

Chris@FsP · 09-18-2010, 06:18 PM

Phi, did you know that Korn wrote a song about you?
YouTube - Korn - Oildale (Leave Me Alone)

RCZ · 09-18-2010, 06:58 PM

I've been trying to get GTM dyno numbers forever, but nothing. No one will say anything...how bad can it be??

theDreamer · 09-18-2010, 07:32 PM

Shumby stopped at 6psi by choice, he has a 7AT and wanted to go reliable at first and as he upgraded he would go to the 8psi pulley. Which I believe he gas said he is thinking of doing when he get back into the country.

Plenty of numbers RCZ, check the G forum. So far I am the only 370z finished, dannygt is working on his build himself. I will post up after we get the upgraded piece.

09-18-2010, 07:32 PM	#15 (permalink)
theDreamer A True Z Fanatic Join Date: Feb 2009 Location: Texas Posts: 30,879 Drives: 370z Rep Power: 4212	Shumby stopped at 6psi by choice, he has a 7AT and wanted to go reliable at first and as he upgraded he would go to the 8psi pulley. Which I believe he gas said he is thinking of doing when he get back into the country. Plenty of numbers RCZ, check the G forum. So far I am the only 370z finished, dannygt is working on his build himself. I will post up after we get the upgraded piece. __________________ theDreamer's Z // Fast Intentions // Uprev // GTM // HKS // TEIN theDreamer's Silvia // URAS // GREDDY Houston Zs // Facebook // Twitter // Instagram

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09-16-2010, 11:43 AM	#5 (permalink)
weiboy718 Track Member Join Date: May 2010 Location: Bay Area Posts: 923 Drives: Infiniti G37 Rep Power: 18	How about a teaser pic to extinguish the fire.

09-16-2010, 06:50 PM	#11 (permalink)
Pat@SMM Base Member Join Date: Mar 2010 Location: Canada Posts: 119 Drives: 2010 370Z Rep Power: 17	Here's an update with my supercharger install and its current state. I was shipped a new intake pipe along with a new restrictor valve and was instructed to load up the new tune as well. I performed all of this last Thursday and I immediately noticed a huge improvement in the startup and idle. One of my main issues before was a horrible stuttering under any type of acceleration and steady cruising. I was also throwing misfire codes constantly but now most of these issues are resolved. There is still a hesitation whenever I accelerate with more than 1/2 to 2/3 throttle and the only resolve is to back off the pedal slightly. I also managed to throw another misfire code today while I was thrashing the car a bit to see how it behaved. Now I know. No lapping for me yet!! And of course, it feels down on power. There's no way it's making anywhere close to 440whp. I e-mailed Stillen a couple of times to tell them the issues that I'm still experiencing and asked what my options are and what was being done to resolve the ongoing issues. My response was that "he'll forward it to the guys in the shop" Will Stillen come to Canada to pick up my car as well?

09-18-2010, 06:18 PM	#13 (permalink)
Chris@FsP Enthusiast Member Join Date: Dec 2009 Location: Tulsa, OK Posts: 430 Drives: 2008 350Z TT Rep Power: 370	Phi, did you know that Korn wrote a song about you? YouTube - Korn - Oildale (Leave Me Alone)

09-18-2010, 06:58 PM	#14 (permalink)
RCZ A True Z Fanatic Join Date: Nov 2008 Location: Miami Posts: 6,403 Drives: '09 370Z Rep Power: 1120	I've been trying to get GTM dyno numbers forever, but nothing. No one will say anything...how bad can it be??