My car went back to their shop this weekend after I complained (loudly) about the midrange torque, throttle tip in, persistent bog at low rpm + full throttle and difficult cold/hot starting.

Since my setup is like yours, they may be waiting to send anything until testing on my car is done, which should be before the weekend.

Thanks phimosis for the update hope they figure this out. Kinda a bummer they released this kit and now they have to go back and change things to make it right. I also wish they where more vocal to us about whats going on instead of the secrecy. Seems like damage control to me

Hey Guys,

Just want to clarify that we're working directly with the customer's on this. Tomnavone, I encourage you to call or email us directly, we have been extremely busy the past couple of weeks and we're only going to be getting busier as the week goes on and I have to leave Thursday morning for Zcon. However, we have a full support staff here at all times, Josh and I are only two teeth in the gear of around 100 employees at STILLEN. If you call in you will be able to speak with us or someone else directly and get updates immediately, information comes to the forum last. For example, Phimosis and I discussed (at length) a lot of his concerns and our plans to remedy those points through email last week. Unfortunately we have not had much time to post on the forums but you can guarantee that we are not going to let our customer's go without answers. Please, call or email us directly, it is the best way to get answers quickly.

i was hoping u would call the shop that did the install like u said u would last week and explain the promblems with them since they did the install

Dyno friday with non stillen stock tune!

I think what Kyle is trying to tell you is to CALL him. This is a public forum and the right thing to do is to contact Stillen direct and work things out. This is not the appropriate avenue with which to communicate your concerns during this process. To use a public forum to inform others of a companies bad performance is ok, IF after you tried to communicate with them directly with no or bad results. I'm pretty sure that Stillen has more than you for a customer and will contact and communicate with you in a reasonable amount of time. Give them opportunity to address your concerns by communicating with them in an appropriate manner.

CALL Stillen as directed by Kyle and communicate your concerns and work with them to get things worked out.

Best of luck.

I couldn't disagree more strongly. This is what Josh posted:

Now to me, that means WE'LL CONTACT YOUR SHOP.. You would think that problems with a new kit like this would get TOP priority and Josh would have called that day or the next. The ball was dropped and now a few people are trying to blame the kit owner for his communication style. Sorry, that doesn't fly.

Tomnavone is clearly using the forum as a way to pressure Stillen into getting things done quickly. It's not going to. I'm sure their engineers are working as hard as they can to get this done. Instead you are giving them another headache to worry about. If you really just wanted answers you would call and find out, not post on a public forum about it.

Lets wait and see.

Well, have you called or emailed directly yet?

Did you get their tuner kit or carb kit?

carb


yes there have been calls placed between myself and my shop to stillen but no new tune an reasons why im not getting the results that they had advertised. My shop sent over my dyno yesterday cause stillen asked to look at it. Today i took my car back to the shop for them to check out the service engine light. My a/f is off and thowing the ecu off.

I spent upwards of $10,000 on installing this kit with some extra goodies with the expectations my car would get close to the results that they advertised. Im am not the only one that has voiced my disappointment about this kit not living up to the advertised results. Stillen releases a kit after they have told us how much testing they have done and how reliable this kit is only to change the tune 4 times and change the pully.

OK? So did everyone else. If I have a problem with a company's product I call them to get it fixed, not post angry questions on a forum and then get mad when you don't get answers immediately. They are being upfront and taking care of everyone that had any kind of problems...just give them a call...I'm sure they would be happy to update you.

I should be quiet about my results and promblems with this kit and keep them from everyone on the forum thats thinking about getting this kit? While u go ahead and tell everyone how great your results where? You are the only one that i have seen on this forum and others including the g37 forums that has got the results that stillen has advertised. They have been called. im just sharing my expierence with this kit that wasnt ready to be released, with other people on the forum.

Tom, I think the point is not whether or not you've called in the past. Using the forum as a bitching vehicle is more the point.

i was under the impression that this thread is to talk about the stillen supercharger good or bad and share questions and results that some of us have.

What kind of power are you currently getting?

The power of the Z. Sorry, couldnt resist.

[QUOTE=weiboy718;648861]What kind of power are you currently getting?[/QUOTE

my results and stillens press release dyno

I don't think saying the same thing ad nauseam is helping the conversation, that's all. I hope it all works out, I also hope you are speaking directly with Stillen rather than your installer at this point.

Im not mad just disapointed with my results. sorry if it sounds like im bitching The car is a blast to drive its like a different car im just wondering what an extra 40 hp and 40 torque would feel like. :driving: Ill let u guys know what stillen does to remedy the situation. Thats all for now

[QUOTE=tomnavone;648881]Hmmmmm! Weird! I made a tad more power than you did and mine is a G37 and I only have an CBE.

When I first got my kit installed I was running into problems too. Just like you, mad as hell! I understand your frustrations. So then I contacted Josh@Stillen and he was the most helpful guy I encountered. He walked me through all the troubles I was running into and got me going within a week or 2. I think you just gotta be a little more patience and chill. Your car will be fine and will make that power they advertised. Worse case is just drive it down to them. That is exactly what I did and they fixed everything and treated me well while my stay.

Check out my review and visit.
Review Stillen Supercharger - MyG37

what are all the people who dont live in CA going to do who cant just drive on down to stillen. It should just be an install ecu reflash and the advertised horsepower + or - 5% for some condition variations. not get it and have problems and wait two extra weeks.
I can understand there frustrations and totally side with them.
[QUOTE=weiboy718;648926]

[QUOTE=LateralG'z;649021]what are all the people who dont live in CA going to do who cant just drive on down to stillen. It should just be an install ecu reflash and the advertised horsepower + or - 5% for some condition variations. not get it and have problems and wait two extra weeks.
I can understand there frustrations and totally side with them.
just saying cuz i see that he's local to me and he have options to take it there. sorry if i offended you in anyway!

What is it with people's emotions on these threads. Weiboy718 You did not offend me in any way. All I am saying I could side with people who paid for these with the tune. I think it total BS and understand there anger and what about all those not in CA that cant really get it solved fast like you, we want that service. My kit will be done Friday and we are doing our own tuning but if I bought their tune and had to deal with this, I would be ripping some new ********. After my kit another kit is going in with their tune and I hope he doesn't have to go through all this.

Plus I am a manual and he is AT and we will be on the same dyno so some really good comparisons from same dyno.

yeah! i feel you! good luck to you and tomnavone. hope everything will turn out good for you guys.

[QUOTE=LateralG'z;649021]what are all the people who dont live in CA going to do who cant just drive on down to stillen. It should just be an install ecu reflash and the advertised horsepower + or - 5% for some condition variations. not get it and have problems and wait two extra weeks.
I can understand there frustrations and totally side with them.


But a lot of assumptions are being made. His car is not a standard set up and he's assuming Stillen and not his shop is to blame for his low numbers. If taking it to Stillen fixes it like in weiboy718's case, I'd have to assume that something was installed or setup incorrectly in the first place. If a special tune is need because he has other mods, he can't expect the kit to magically account for that. I guess I'm saying there is a lot of Stillen bashing going on w/o enough evidence that Stillen is even the problem here. I'm also not saying they aren't, just not enough facts to start pointing fingers to date.

^^ Everyone that has installed this kit has had promblems and no one is close to the advertised power except stillens cheerleader rcz. Lets see some dynos that have made the numbers stillen has.

[QUOTE=Lug;649881]I wouldnt call it a special tune just to account for a couple extra mods. Tunes account for different mods all the time. There should be a tune for most common mods, like CAI, CBE etc.

:ohsnap1:Thats going to start some ****, standing by for the show :drama:

[QUOTE=Zsteve;649934]I would agree with this statement^^^^. Their (STILLEN) car had cats with CBE so by removing the cats they should free up some flow and actually gain power off the original canned tune. They might be running a little leaner with LTH or test pipes but for most part the cats are the major restriction in our systems. They could easily have a tune for cats & one with LTH or test pipes and that would cover the rest because that is the only real restriction once you have the kit. Doesnt seem like rocket science to me. Also I am willing to be 95% or more that any of us who bought the TT or SC kits have after market cats, exhaust, intakes etc... Just a thought for a better business plan. Dont get me wrong I like stillen, I chose them after seeing how not so great GTM's TT kits go together for 350z. I know I will be happy with my decision once we have my car tuned and done.

[QUOTE=LateralG'z;650189]The last time I tried asking to see if I can get HFC and a tune for it the answer is no. We have the carb kit and it's illegal in CA. That's the answer I got lol. So I don't get how can others have HFCs and still good for carb in CA.

lmao I don't check this thread for two days and it goes crazy in here.

Cheerleader? where do I get my pom poms?? Good luck with your car man. I was just saying if you want answers, talk to them directly. So hard?

These latest issues reaffirm my decision to not install any forced induction kit and use a canned tune.

http://www.colfaxjrfalcons.org/image...-Cartoon-4.jpg


:drama: :drama: :drama: :drama: :drama: :drama:

Long as he doesn't end up in a skirt im ok with this.

Back on track, what are you guys using for tuning? Is there anything open source i can use with win OS, full binary everything unlocked? My shop wants to do direct meth injection... but we need some open source. I dont mind paying for software if it allows my mechanic full access.

You've never seen me, I could be a hot babe for all you know

:pics: