Can I fight against Costco??

MattP725

I actually grilled them on this before getting my tires and they gave me some b.s. about how they used "both" methods... I was never truly comfortable with the idea of them doing the install... thankfully they refused to touch the car anyhow.

Not to be a "shoulda/woulda/coulda" kinda guy but whenever I bring my car somewhere I take a crapload of digital pics with a copy of that days newspaper... costs me 5 minutes and safeguards against this kinda stuff. I would a) call them immediately and b) call your credit card company assuming you paid with one (although costco usually only takes AMEX) and explain the situation. They may dispute the charge for you.

kenchan

wtf to 'both' methods. agreed, i dont take risks either. i actually spend a few hours driving to tirerack in southbend to get my tires mounted.

Pat C.

Think Costco is getting to be like Wally Mart. More focused on profit than worrying about customer satisfaction. Amazing that they let some "goof" who's probably making 8 bucks an hour even near your car, let alone with his/her hands on your beautiful Ray rims.....
Yes, green caps are for nitrogen....One of their big ad ideas. Still think that normal "air" is still composed up of around 90% nitrogen anyway...
Good luck with getting something from them..
Pat