05-24-2017, 04:30 PM
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#11 (permalink)
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Base Member
Join Date: Jul 2009
Location: Miami, FL
Posts: 137
Drives: 2009 370z 6mt
Rep Power: 447
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Quote:
Originally Posted by JARblue
But when my airbag light came on randomly last year apparently indicating that virtually the entire system had crapped out, Nissan did take care of me with goodwill coverage and absolutely no hassle.
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Good man, happy for you.
This just further proves the lack of transparency in the process.
This is what was said by the person representing Nissan. The rep didn't say anything about safety or a possible manufacturing flaw, all the rep said is what is quoted below. Now you can read it and come up with your own conclusion. My conclusion is that all of the things the rep listed to me, with exception of one, had to do with Nissan getting more money.
Quote:
Originally Posted by khern11
Here are the examples that the Nissan regional service rep gave me to assess my eligibility for "good will" coverage; if you have previously owned any Nissan's, if you purchased extended warranty, if you serviced your vehicle with Nissan (oil changes, tire rotations, etc.), if you have had this problem in the past. The representative also went on to state that this coverage is assessed on a case by case basis and other similar complaints should not be considered in the evaluation process.
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