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Carbonsigal console

Have any of you Z guys who installed the Carbonsignal GTR styled console had any issues? After following the instructions carefully that they sent me i cannot get mine to

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Old 05-18-2016, 09:01 AM   #1 (permalink)
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Default Carbonsigal console

Have any of you Z guys who installed the Carbonsignal GTR styled console had any issues? After following the instructions carefully that they sent me i cannot get mine to work. The screen remains blank. Power is going to the control module and the screen, the HDMI cable is correct as well as the OBDII cable. Any suggestions?

Maybe i received a defective unit.
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Old 05-18-2016, 09:19 AM   #2 (permalink)
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Check all your connections again, probably don't have something hooked up right. If you did receive a defective one good luck getting a replacement.

They ****** me out of 700$ of interior CF pieces and never bothered to take care of it.
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Old 05-18-2016, 10:17 AM   #3 (permalink)
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Originally Posted by tanamerra View Post
Have any of you Z guys who installed the Carbonsignal GTR styled console had any issues? After following the instructions carefully that they sent me i cannot get mine to work. The screen remains blank. Power is going to the control module and the screen, the HDMI cable is correct as well as the OBDII cable. Any suggestions?



Maybe i received a defective unit.

As per manufacturer all kits are tested before shipping and have a one year replacement warranty so nothing to worry about.

Sent you an email after your pics let's us know
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Old 05-18-2016, 12:15 PM   #4 (permalink)
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TerribleONE,

Have used Carbonsignal for other products and never had any issue. Hope they do the right thing on this produce as per their forum response.

Will check all the connections again but do not think that is the problem.
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Old 05-18-2016, 12:37 PM   #5 (permalink)
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TerribleONE,

Have used Carbonsignal for other products and never had any issue. Hope they do the right thing on this produce as per their forum response.

Will check all the connections again but do not think that is the problem.


No issue emailed you instructions to follow from manufacturer see and let us know
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Old 05-25-2016, 05:02 AM   #6 (permalink)
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Just an update customers module and screen were sent back for replacement and found out it was more likely an installation error.


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Old 05-25-2016, 08:36 AM   #7 (permalink)
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As i said to Carbonsignal in a direct email, checked the wiring connections several times, followed their instructions and even sent sent pictures. Even paid the shipping costs to return for repair. If does not work will request refund.
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Old 05-26-2016, 01:38 AM   #8 (permalink)
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We have very little in our hands and can't say anything what was the problem. We always suggest to take an expert option on installation from an audio guy.

Let's see how it goes once you get it back


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Old 05-26-2016, 06:48 AM   #9 (permalink)
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in for updates...
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Old 05-26-2016, 08:15 AM   #10 (permalink)
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Carbonsignal,

Already paid the shipping to return the console for repair or evaluation. Not reasonable to pay the expense if an audio shop does the install and they find console is defective. Based on the instructions you sent me the wiring is relatively simple. Will check out myself when i get receive the console back before spending any more money.
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Old 05-27-2016, 12:02 AM   #11 (permalink)
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We were told most likely blue wore wasn't connected bit Zada said they plugged in it worked so difficult to see how it was wired. As per pics you sent only blue wire wasn't connected which I believe you did as well.

All consoles are checked before sending plz update once you receive it


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Old 05-27-2016, 07:48 AM   #12 (permalink)
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Blue wire was connected. Still waiting for tracking number.
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Old 05-31-2016, 12:32 PM   #13 (permalink)
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carbonsignal i emailed yall awhile back about one of the red wires that powers the screen seemed to have broken off the tab and requesting a replacement. I got no response from yall....
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Old 05-31-2016, 01:23 PM   #14 (permalink)
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carbonsignal i emailed yall awhile back about one of the red wires that powers the screen seemed to have broken off the tab and requesting a replacement. I got no response from yall....


Can you please email on sales@carbonsignalauto.com not sure if we got an email. Will sort you out no worries
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Old 05-31-2016, 01:25 PM   #15 (permalink)
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carbonsignal i emailed yall awhile back about one of the red wires that powers the screen seemed to have broken off the tab and requesting a replacement. I got no response from yall....
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