2015+ Nismo black housing headlights peeling

TriNismo · 04-02-2016, 09:23 PM

Well after a week, they finally replied. Not what I was expecting .. they want me to purchase a new headlights set from them (wtf), send my defective set back (I'm assuming on my dime) and they will file a warranty claim with Nissan. Takes 30 days they said..If it's approve, then I get my purchase $ back from the new set. I already paid almost $1500 to them already, not comfortable sending them $$$ again, if this is what I gotta go through for defective products. Too bad they're not a vendor on here anymore, no backlash.. I'm at their mercy at this point I think. Anyone got suggestions?

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BrockDM1 · 04-02-2016, 11:43 PM

Quote:

Originally Posted by TriNismo

Well after a week, they finally replied. Not what I was expecting .. they want me to purchase a new headlights set from them (wtf), send my defective set back (I'm assuming on my dime) and they will file a warranty claim with Nissan. Takes 30 days they said..If it's approve, then I get my purchase $ back from the new set. I already paid almost $1500 to them already, not comfortable sending them $$$ again, if this is what I gotta go through for defective products. Too bad they're not a vendor on here anymore, no backlash.. I'm at their mercy at this point I think. Anyone got suggestions?

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I would not buy another set from them. Who is to say the next set wont do the exact same thing. Sounds like a shady situation to me. I would want some sort of partial refund until the "claim" gets approved then the rest of it and find another option.

04-02-2016, 09:23 PM	#1 (permalink)
TriNismo Enthusiast Member Join Date: Jun 2014 Location: Florida Posts: 333 Drives: 2014 370z Nismo Rep Power: 507	2015+ Nismo black housing headlights peeling Well after a week, they finally replied. Not what I was expecting .. they want me to purchase a new headlights set from them (wtf), send my defective set back (I'm assuming on my dime) and they will file a warranty claim with Nissan. Takes 30 days they said..If it's approve, then I get my purchase $ back from the new set. I already paid almost $1500 to them already, not comfortable sending them $$$ again, if this is what I gotta go through for defective products. Too bad they're not a vendor on here anymore, no backlash.. I'm at their mercy at this point I think. Anyone got suggestions? Sent from my iPhone using Tapatalk Last edited by TriNismo; 04-02-2016 at 09:29 PM.

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