04-07-2016, 09:16 AM
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#26 (permalink)
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Elite Member
Join Date: Jun 2012
Location: Calgary
Posts: 14,005
Drives: 14 PW 370Z S/T MT
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Quote:
Originally Posted by TriNismo
Update: Well after being unsatisfied with Fred Beans warranty policies, I contacted Nissan directly and told them my situation. After providing pics, invoices, Vin #, mileage etc they created a case number and looked into it. I was hoping they would just take care of me. They got back to me several days later and said I'd have to have the original dealership (Fred Bean) file a warranty claim, and they can't do anything for me directly. So.. I basically have to buy a new set of headlights from FB, ship the defective ones back to them, they file a claim which takes about 35 days and if approved they'll refund me the costs of the new sets. A hassle of paying for a new set but I'm confident the claim will be approved and I'll get it back.
The joy of ordering online..
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Where is your original set? Sold?
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