Everyone with oil temp issues

sylenze · 05-20-2009, 02:04 PM

Quote:

Originally Posted by chubbs

Harsh.

Perhaps you'd like to let us know what YOU are doing to help solve the problem? If you're not doing much, maybe you'd like to be a little less rude to Weatherman, who is actually getting somewhere.

the only reason i have not posted what i have done with this issue is because i do not have any new information to offer... after discussing my situation with a CS, i was contacted by a regional quality assurance personel who basically instructed me to bring the car to a dealership to make sure the problem is not mechanical... during my discussion with him, i described that the temps that i was reaching driving for 30 mins in stop and go traffic were 260 and 240 after driving 2 hrs straight from LA to Santa Barbara... he did not at any point in our conversation suggested that those temps were normal nor refute my argument that this is a cause for concern on the longevity of the engine... at this point, i am trying to find time to schedule an inspection of my car...

again... i did not mean to be harsh towards weatherman at all...what i am trying to convey is the fallacy on his statement... we cannot just accept any statement that is given to us by some guy in customer service over the phone because it is evident that their motive is to make you complacent with the car you have purchased and stop you from escalating the issue at hand... i apologize if i was mean, i just dont want people to be discourage at figuring out a substantive conclusion for this situation...

SoCal 370Z · 05-20-2009, 02:07 PM

Quote:

Originally Posted by sylenze

the only reason i have not posted what i have done with this issue is because i do not have any new information to offer... after discussing my situation with a CS, i was contacted by a regional quality assurance personel who basically instructed me to bring the car to a dealership to make sure the problem is not mechanical... during my discussion with him, i described that the temps that i was reaching driving for 30 mins in stop and go traffic were 260 and 240 after driving 2 hrs straight from LA to Santa Barbara... he did not at any point in our conversation suggested that those temps were normal nor refute my argument that this is a cause for concern on the longevity of the engine... at this point, i am trying to find time to schedule an inspection of my car...

again... i did not mean to be harsh towards weatherman at all...what i am trying to convey is the fallacy on his statement... we cannot just accept any statement that is given to us by some guy in customer service over the phone because it is evident that their motive is to make you complacent with the car you have purchased and stop you from escalating the issue at hand... i apologize if i was mean, i just dont want people to be discourage at figuring out a substantive conclusion for this situation...

I understand where sylenze is coming from as this is why I asked TheWeatherman his process in getting his answer. There is a process here for Nissan protocol to get to where TheWeatherman got.

wstar · 05-20-2009, 11:47 PM

I haven't called anyone yet because I don't feel like I have anything that's really actionable from the point of view of customer service on a consumer street-driven car. I can only get it to 260+ by doing things I would never do on a public road with a Nissan rep riding along, they would just blame the abusive driving. It's still not 'right', in that the car is a sportscar and should be able to drive like one, but I think it would be hard for me to convince a CS person on a live drive that my car was defective for normal driving.

05-20-2009, 11:47 PM	#3 (permalink)
wstar A True Z Fanatic Join Date: Mar 2009 Location: Houston, TX Posts: 4,024 Drives: too slow Rep Power: 3596	I haven't called anyone yet because I don't feel like I have anything that's really actionable from the point of view of customer service on a consumer street-driven car. I can only get it to 260+ by doing things I would never do on a public road with a Nissan rep riding along, they would just blame the abusive driving. It's still not 'right', in that the car is a sportscar and should be able to drive like one, but I think it would be hard for me to convince a CS person on a live drive that my car was defective for normal driving. __________________ 7AT Track Car! Journal thread / Car setup details

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