Everyone with oil temp issues

wstar · 04-01-2009, 03:40 PM

Quote:

Originally Posted by rbratton

I just called and spoke with Nissan about this issue. Although they were very polite, the call was not helpful. The woman on the other end could only tell me that there were no recalls and that I should talk to my dealer technician about extracting "maximum performance potential" from my vehicle. She also offered that we should not experience any of the overheating issues without violating the law. I guess I'll get the Stillen unit so I can enjoy a track day.

The "violating the law" thing is ridiculous and they should be called out on it. The most obvious counter is that track runs don't violate any laws, and that this car is very clearly targeted at a tracking crowd. But more to the point on the street: in a hot and humid climate, I don't think it would be too hard to get the oil temps up without violating speed limits. It's not like speed = oil heat. Constant cycles of hard accelerating and braking are going to heat the car up, which there are no traffic laws against.

ZzzZz · 04-01-2009, 06:13 PM

Yeah, tell that to the officer when they pull you over for "reckless driving".

The bastards...

Quote:

Originally Posted by wstar

Constant cycles of hard accelerating and braking are going to heat the car up, which there are no traffic laws against.

caneman88 · 04-15-2009, 06:44 PM

Quote:

Originally Posted by rbratton

I just called and spoke with Nissan about this issue. Although they were very polite, the call was not helpful. The woman on the other end could only tell me that there were no recalls and that I should talk to my dealer technician about extracting "maximum performance potential" from my vehicle. She also offered that we should not experience any of the overheating issues without violating the law. I guess I'll get the Stillen unit so I can enjoy a track day.

Nissan put knee pads in the car they expect it to be driven HARD!

Musashi · 04-01-2009, 04:30 PM

rbatton, the first person you speak too is always at the bottom of the totem pole. Ask to speak to their supervisor.... I recommend you call back once more and always ask for the superior, the first people you speak to are just gate keepers trying to get you to give up, but don't.

and if my car continues to overheat and the dealer can't fix it, because they don't have the part, they could be in violation of the LEMON LAW! lol...

alan93rsa · 04-01-2009, 04:44 PM

Quote:

She also offered that we should not experience any of the overheating issues without violating the law

So the magazines should be dubbing the 370Z as the best grocery getter for under $30,000. Maybe the 2010 update will include a 4 banger.

Musashi · 04-01-2009, 05:08 PM

and it only gets worse guys, I have to be careful on what I divulge at this point.

Needless to say the progression is slow.

I have 2 track days this week that I miss out on bringing my new car to. It's frustrating because I bought the car for something I could use everyday, blend in, and take to the track. But no, my checking account is lighter, I'm pissed off, and its created more work for me. I don't even care what's available aftermarket, I am so turned off.

Nissan and Infiniti supposedly pride themselves on customer service, with their follow up calls from your service appointments, surveys, etc etc. Its all bogus... I have had 5 of their vehicles in 6 years in my immediate family. If they don't make this right then no more.

How do you miss something like this!? What they don't have a test track!? They do not want to face my wrath.

z88m · 04-01-2009, 06:40 PM

By comparison I currently have a Mazda RX8 (370z not released in Oz yet) which has done lots of track days and spirited driving revving over 9000rpm all day and has no problems - in fact it loves it! And that's on some 100 degree days too.

This issue if not rectified will change my mind on purchasing a Z.

Musashi · 04-01-2009, 06:43 PM

This issue if not rectified will change my mind on purchasing a Z.[/QUOTE]

The situation if not rectified might change my mind about owning a Z!

SoCal 370Z · 04-01-2009, 06:47 PM

What exactly is the solution(s) that you are looking for? This is not a sarcastic question, but rather one when Nissan comes knocking to resolve your issue(s).

Musashi · 04-01-2009, 07:09 PM

To come up with the parts and have them put on under warranty! I have no problem meeting them halfway and paying for the parts. I feel I'm being completely fair.

Even though, I believe this needs to be a recall campaign......

Problem is as of right now, the parts don't exist according to Nissan, they're looking into it.

Seems like 1 phone call to the factory should get to the bottom of it, but no, it's the circle jerk.

SoCal 370Z · 04-01-2009, 07:28 PM

Quote:

Originally Posted by Musashi

Seems like 1 phone call to the factory should get to the bottom of it, but no, it's the circle jerk.

Have you contacted Nissan corporate in Japan? You can write them a letter or email in English as the majority of them are polyglots. If Nissan Japan has already heard about it then they will have started their mountain of paperwork they will produce, and have contacted their legal counsel in the States to see where they stand and the ramifications of the issue.

Musashi · 04-01-2009, 07:39 PM

SOCAL370z, this is from the global site, I appreciate your ideas, but don't you think I'm doing everything I can????

At this time, we cannot respond to customer service, retailer or product inquiries received via e-mail.
To ensure that Nissan continues to provide you with the best possible customer service, if you have questions or comments about Nissan or any of our products, please contact us directly at the address below.

NISSAN MOTOR CO.,LTD
Customer Relations Office (Tokyo)

Address
17-1, Ginza 6-chome, Chuo-ku Tokyo 104-8023, Japan
Toll Free Dial
0120-315-232 (Only in Japan)
Time
9:00a.m. - 12:00 noon
13:00p.m. - 17:00 p.m.
For overseas customers, please contact your respective sales company.
Worldwide Directory and Links (National Sales Companies and Affiliates)

SoCal 370Z · 04-01-2009, 07:55 PM

Quote:

Originally Posted by Musashi

SOCAL370z, this is from the global site, I appreciate your ideas, but don't you think I'm doing everything I can????

Yes, but being a past exec for a major Japanese corporation I can tell you that someone writing them directly will get results as the final decision will come down from, as it always does, Japan—not their Stateside offices; that's the way it works. They receive a letter in Japan, and then they will call Stateside and start asking more questions to be answered in writing. Getting owners to sign a petition will definitely help too. You must be very, very, very respectful in your correspondence as peoples heads will roll (losing face) if they determine it an issue. This is not a matter that will be taken lightly, and pointing a finger is disrespectful in their culture so diplomacy is the best and most expedient way.

ZAtLeast · 04-01-2009, 07:57 PM

I don't own a Z yet but this issue will definitely affect my decision also.

tbonesteak · 04-01-2009, 08:21 PM

Me too. I was supposed to have made the purchase last week. I didnt take this matter lightly at first but this thread steered me away from making the purchase right now. I WILL stay away until this matter is fixed as im sure with MANY MANY OTHER PEOPLE OUT THERE. I sure hope nissan is smart enough to fix this as it will result in many more sales in the long run. Word of mouth travels FAST.

04-01-2009, 04:30 PM	#4 (permalink)
Musashi Enthusiast Member Join Date: Mar 2009 Location: New Jersey Posts: 357 Drives: 09 370Z 6speed Rep Power: 607	rbatton, the first person you speak too is always at the bottom of the totem pole. Ask to speak to their supervisor.... I recommend you call back once more and always ask for the superior, the first people you speak to are just gate keepers trying to get you to give up, but don't. and if my car continues to overheat and the dealer can't fix it, because they don't have the part, they could be in violation of the LEMON LAW! lol... Last edited by Musashi; 04-01-2009 at 04:34 PM.

04-01-2009, 06:47 PM	#9 (permalink)
SoCal 370Z A True Z Fanatic Join Date: Feb 2009 Location: US of A Posts: 2,842 Drives: Answers Rep Power: 34	What exactly is the solution(s) that you are looking for? This is not a sarcastic question, but rather one when Nissan comes knocking to resolve your issue(s). __________________ ( Click to show/hide ) Why I NEVER say NO to the Panda Lou Fusz!!!

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04-01-2009, 05:08 PM	#6 (permalink)
Musashi Enthusiast Member Join Date: Mar 2009 Location: New Jersey Posts: 357 Drives: 09 370Z 6speed Rep Power: 607	and it only gets worse guys, I have to be careful on what I divulge at this point. Needless to say the progression is slow. I have 2 track days this week that I miss out on bringing my new car to. It's frustrating because I bought the car for something I could use everyday, blend in, and take to the track. But no, my checking account is lighter, I'm pissed off, and its created more work for me. I don't even care what's available aftermarket, I am so turned off. Nissan and Infiniti supposedly pride themselves on customer service, with their follow up calls from your service appointments, surveys, etc etc. Its all bogus... I have had 5 of their vehicles in 6 years in my immediate family. If they don't make this right then no more. How do you miss something like this!? What they don't have a test track!? They do not want to face my wrath.

04-01-2009, 06:40 PM	#7 (permalink)
z88m Base Member Join Date: Feb 2009 Location: australia Posts: 13 Drives: RX8 Rep Power: 17	By comparison I currently have a Mazda RX8 (370z not released in Oz yet) which has done lots of track days and spirited driving revving over 9000rpm all day and has no problems - in fact it loves it! And that's on some 100 degree days too. This issue if not rectified will change my mind on purchasing a Z.

04-01-2009, 06:43 PM	#8 (permalink)
Musashi Enthusiast Member Join Date: Mar 2009 Location: New Jersey Posts: 357 Drives: 09 370Z 6speed Rep Power: 607	This issue if not rectified will change my mind on purchasing a Z.[/QUOTE] The situation if not rectified might change my mind about owning a Z!

04-01-2009, 07:09 PM	#10 (permalink)
Musashi Enthusiast Member Join Date: Mar 2009 Location: New Jersey Posts: 357 Drives: 09 370Z 6speed Rep Power: 607	To come up with the parts and have them put on under warranty! I have no problem meeting them halfway and paying for the parts. I feel I'm being completely fair. Even though, I believe this needs to be a recall campaign...... Problem is as of right now, the parts don't exist according to Nissan, they're looking into it. Seems like 1 phone call to the factory should get to the bottom of it, but no, it's the circle jerk.

04-01-2009, 07:39 PM	#12 (permalink)
Musashi Enthusiast Member Join Date: Mar 2009 Location: New Jersey Posts: 357 Drives: 09 370Z 6speed Rep Power: 607	SOCAL370z, this is from the global site, I appreciate your ideas, but don't you think I'm doing everything I can???? At this time, we cannot respond to customer service, retailer or product inquiries received via e-mail. To ensure that Nissan continues to provide you with the best possible customer service, if you have questions or comments about Nissan or any of our products, please contact us directly at the address below. NISSAN MOTOR CO.,LTD Customer Relations Office (Tokyo) Address 17-1, Ginza 6-chome, Chuo-ku Tokyo 104-8023, Japan Toll Free Dial 0120-315-232 (Only in Japan) Time 9:00a.m. - 12:00 noon 13:00p.m. - 17:00 p.m. For overseas customers, please contact your respective sales company. Worldwide Directory and Links (National Sales Companies and Affiliates)

04-01-2009, 07:57 PM	#14 (permalink)
ZAtLeast Base Member Join Date: Dec 2008 Location: Basking Ridge, NJ Posts: 34 Drives: 07 Lotus Exige S Rep Power: 17	I don't own a Z yet but this issue will definitely affect my decision also.

04-01-2009, 08:21 PM	#15 (permalink)
tbonesteak Track Member Join Date: Mar 2009 Location: Socal Posts: 914 Drives: MY09 MB 6MT Rep Power: 376	Me too. I was supposed to have made the purchase last week. I didnt take this matter lightly at first but this thread steered me away from making the purchase right now. I WILL stay away until this matter is fixed as im sure with MANY MANY OTHER PEOPLE OUT THERE. I sure hope nissan is smart enough to fix this as it will result in many more sales in the long run. Word of mouth travels FAST.