Bad customer expierence

rinaudo

I'm am not blowing smoke... Joel told me monday that he had recieved the motul oil and would be shipped out that day. After questioning about expedited shipping Joel said he can't do that for what I paid for shipping and nothing was brought up about a small charge. I understand that you are trying to defend your company and to protect their image, but that was never touch on with the conversation I had with Joel. If you still feel I'm "blowing smoke" I'm sure calls are recorded and you can review it.