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Venaci Wheels?

Originally Posted by MYZ34 I'm also in the same boat guys, absolutely terrible service, and if anyone is reading this, do not buy from them..... I have spent over $15000

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Old 05-26-2011, 11:56 PM   #196 (permalink)
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Quote:
Originally Posted by MYZ34 View Post
I'm also in the same boat guys, absolutely terrible service, and if anyone is reading this, do not buy from them..... I have spent over $15000 with him and the customer service....well what customer service?
I'm still waiting on a kit, engine cover kit, all I get is the same as everyone else, will be shipping on Monday, moving to new shop, changed phone number etc, all I can say is lucky I don't live over there in the US as there would be more being done about this, then writting in this forum!

Myz34
I hear you man, I'm on the opposite coast as them and it sucks not being able to do anything. I feel like im in the middle of a Ponzi scheme. There is no excuse for the poor service. Whats the point of even having a phone if your never gonna answer or let your customers leave a voice message?
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Old 05-27-2011, 03:52 AM   #197 (permalink)
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& where is Rick by the way? He hasnt been logging in since.... i dont think he's taking our issues seriously...

I've just sent an email to paypal customer service explaining everything about this transaction. When i get a reply back from them, will look into it & will definitely open a dispute if i dont get any news by the end of the day....

Status Customer Service is the Worst ever!! Seriously!!!
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Old 05-27-2011, 09:44 AM   #198 (permalink)
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Rick, where are you. Come back

Quote:
Originally Posted by VIP-STATUS View Post
We mounted your tires and box everything up and Shipping company already picked it up.We use a air shipping company to ship over sea for you.They told me they had other shipment going your way so they can ship everything together.
So when it go out end of this week,a few days after someone on your side will call you.
Quote:
Originally Posted by abgyak View Post
Ok, since everything is picked up by the shipping company, please PM me all the documents involved with the shipping company as proof.. And please PM me the tracking number as well...
Quote:
Originally Posted by VIP-STATUS View Post
when we first order your wheels we order the Venaci mesh then you wanted to go back and order the VSXX.And then i told you it did not clear your bbk.Then you told me that you still wanted it and let me find a way to make it fit.I found the right back pad to make it work.At the time work japan did not have the back pad you needed.Until they make a run for the back pad we needed we had to wait.I check with them all the time for you bro.
If we make your wheels here you would have it long time ago.
Quote:
Originally Posted by abgyak View Post
I confirmed on the VSXX early September 2010... & i start ordering the Venaci back in mid August... What difference does the few days makes? Even if the changes were made within few days, doesnt mean that it'll be delayed till June 2011??

And you did mentioned back in December that my wheels are already being shipped to the US... Im sure you werent talking about the Venaci's right? cause i did confirmed on the VSXX back in September....
Quote:
Originally Posted by abgyak View Post
BTW Rick, all i want now is proof that the shipping company has picked up all the items... Any documents related to it will do... & please provide me with tracking numbers...
Quote:
Originally Posted by VIP-STATUS View Post
I know what your say,but even when we place an order,we still had to take the wheels you didn't want bro.But that's ok.Cause we can always sell it.
So yes i'll send you the shipping infor
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Old 05-27-2011, 11:30 AM   #199 (permalink)
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Its Friday already.... Where's my tracking number Rick?? The clock is ticking...& you have until 6pm LA time to respond....
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Old 05-27-2011, 02:41 PM   #200 (permalink)
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guys take it easy, Rick will come through
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Old 05-27-2011, 05:09 PM   #201 (permalink)
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he's given a date line, which is today... & i want him to keep that promise... if we take easy on him, he'll forever be like this.... & im sure u dont want to be in a situation where u'l be waiting nearly a year for a set of wheels.... i had enough of his fake promises... & my patience is at its limits!!
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Old 05-27-2011, 05:12 PM   #202 (permalink)
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Originally Posted by ilostmypill View Post
guys take it easy, Rick will come through
but hasnt
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Old 05-27-2011, 05:37 PM   #203 (permalink)
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lol im just jk bro, i was sick of his bs promies too. Hope you can get your money back.
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Old 05-27-2011, 07:04 PM   #204 (permalink)
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At this point i just want my money back!! I rather buy my wheels elsewhere... Complaint sent to paypal!!
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Old 05-27-2011, 07:12 PM   #205 (permalink)
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At this point i just want my money back!! I rather buy my wheels elsewhere... Complaint sent to paypal!!
I'm about to be right there with you man. The Work Gnosis GS2's are an exact match to what I'm waiting on.
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Old 05-27-2011, 08:02 PM   #206 (permalink)
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Well, another week goes by were Rick was suppose to have an update/location on my wheels. Surprise surprise, thanks for the great service Rick..
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Old 05-27-2011, 08:07 PM   #207 (permalink)
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I hope all of you guys get your situations worked out. For those of you who are still wanting work wheels. I got the Work T1S from Ravspec last year. Had my wheels in 8-10 weeks. They carry a large selection of Work Wheels. Mark's customer service is great.

Good luck guys!!!
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Old 05-27-2011, 08:32 PM   #208 (permalink)
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Its time you guys get a lawyer!
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Old 05-27-2011, 08:35 PM   #209 (permalink)
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wow...
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Old 05-27-2011, 09:55 PM   #210 (permalink)
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Just to share with everyone else, i just got an update from Rick regarding on my wheels. As predicted, he informed me that due to some problem in the shipment company, the wheels will be shipped next Tuesday... how typical... here's the quote from his message:

"Just went the shipping company at the airport.
Your total weight is 350lbs
all parts,wheels tires
Cathay pacific told us to repack everything and take all air inside the tires out.Due to the pressure.So we missed your fright today.So Tues is the next fright going to Malaysia
You let me know.Do you want me to still ship it?"


1. Im sure Rick has done a few international export & it looks like he never had any experience in doing it.. If he knew the procedure there wont be such problems. & as far as i can remember, i never ask Rick to mount the tires to the wheels.

2. He's sending it over to Malaysia??? Hey Brunei Darussalam and Malaysia are two different countries....

Im getting tired of this BS... Just give me back my money!! I want to spend it to a "hassle-free" vendor.
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