EcuTek with Visconti - Logging my experience

AnthonyD1978

To summarize and what I think is completely unacceptable.

On Wed, Jul 22, 2015 at 2:25 PM, John Visconti <john@vtune.us> wrote:
Anthony,

I would appreciate you not posting up every single thing we discuss online on a public forum.

This is not how I operate and if you would like to continue working together something will need to change.

Sorry if I expect some professionalism when spending $850 with a vendor. That email he sent was not justified at all. I had no problem with him testing "Ice Mode" or the time it takes for an eTune. He did NOT complete the service I paid for and I did not get the RaceRom features I paid for. There is no way I'm going to let someone continue to work on my car that has some sort of attitude towards me.

I'm sure he knows his stuff, but I'm not taking any chances.

If you have the attention span to actually read the email exchange you can make your own conclusions. I'm just sharing my experience and there are others I've now come across that would agree.