Nissan 370Z Forum  

dealer recommendation for oil cooler install

Thank you pedZ and others for the recommendations. I took my Z to Fontana Nissan after contacting Scott via the forum. Overall I am very impressed with the customer service

Go Back   Nissan 370Z Forum > Regions > United States > Southern California Region


 
 
LinkBack Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 03-15-2012, 12:40 PM   #5 (permalink)
Base Member
 
Join Date: Feb 2012
Location: Redondo Beach
Age: 49
Posts: 12
Drives: 10 ZR Spt Black 6MT
Rep Power: 14
Prashiy is on a distinguished road
Default

Thank you pedZ and others for the recommendations. I took my Z to Fontana Nissan after contacting Scott via the forum. Overall I am very impressed with the customer service from their staff. Scott, Jerome and Chris were very friendly. When I called Jerome back to report that their technician had forgotten to put a couple of bolts back on the under-engine plastic cover after the install, Jerome wanted to set it right by insisting that he would top off the gas for my second visit and he did. The second visit we also had the stainless steel oil hoses insulated with pipe foam insulation (Home Depot) at the touch-points of the power steering coolant line and the frame-rails so that they don't rub/fail in longterm. The installation looked clean when they showed me before everything was put back. The only thing I had wished I had not done was to have had my black Z washed by them (subcontractor?). It came off with many more swirl marks than it had before and I can see reflections like brushed-metal coming under sunlight. It will probably buff off after waxing but I might have to do this process every time after subsequent washes to hide it, which is the bummer. I have never let anybody else wash it before, I avoided the wash during the first visit, but let them do it during the second time because Jerome offered it politely a couple of times. I know it is not their service office members fault for being very nice to the customer but I will keep this in mind next time I go to any dealership. Jerome was in fact the epitome of customer service, updating me the status of car every half hour. I appreciate the dedication of Scott and Jerome to make this dealership stand out from the rest. I will recommend this place to others in SoCal who want to install an oil-cooler based on my experience. Jerome and Scott are the people to work with if you need good results.
Prashiy is offline   Reply With Quote
 

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
DIY: Stillen 19 Row Oil Cooler Install - driver side (stock PS cooler unmoved) djpathfinder DIY Section (Do-It-Yourself) 21 11-30-2015 05:47 AM
Clear Bra Install GTA - My Recommendation - Ventureshield Dizzy Canada 5 03-09-2012 05:59 PM
AV Install Recommendation in SoCal handsomedevil Audio & Video 1 09-20-2011 06:20 PM
OIl Cooler Recommendation JSBZ Engine & Drivetrain 18 03-23-2010 12:58 PM
Here's A SoCal Dealer Recommendation VCuomo Nissan 370Z Pricing / Ordering Discussions 0 05-02-2009 03:20 PM


All times are GMT -5. The time now is 07:01 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2