Fontana Nissan Issue Problem !

AsmMugen · 11-10-2010, 12:21 AM

Quote:

Originally Posted by Boba

Who did you speak to? Did you talk to Frank at the service department?

I talk to evin which totally was trying to ignore us then they pass me down to the hindu guy Dave im not racist so sorry if i said a few things

im not trying to put the dealer down but the people that work their don't know whats up and if they do they don't care now i have never met scott or danny which from what everyone tells me are stand up guys

The Moral of the story is don't buy a new car with aftermarket parts

Quote:

Originally Posted by specZ

OP, This is more like a rant. You need to explain with details so others will not go to the dealership, rather than vent to us people who have absolutely no clue what you are talking about. I personally have bought 2 cars from here
(1 used about 2 weeks ago) so I am curious as to what problem you could possibly have since they treated me well.

im glad your experience was good buy a car from them with aftermarket parts then see if they still treat you rite

Trips · 11-10-2010, 12:46 AM

I might suggest to speak to Scott, If there is anyone who can help it would be him. I might also suggest to not say anything anymore till you have dealt with Scott Personally. I've been there and Met Scott, Danny, and Frank all are great guys, and I have nothing negative to say. Sorry for your situation but I'm pretty sure they will get it right. Remind them you're a board member on here, and Good Luck

AsmMugen · 11-10-2010, 01:39 AM

Quote:

Originally Posted by Triple's

I might suggest to speak to Scott, If there is anyone who can help it would be him. I might also suggest to not say anything anymore till you have dealt with Scott Personally. I've been there and Met Scott, Danny, and Frank all are great guys, and I have nothing negative to say. Sorry for your situation but I'm pretty sure they will get it right. Remind them you're a board member on here, and Good Luck

hey thnx for the kind words will do that

ThoriumHotdog · 11-10-2010, 01:03 AM

So theres a problem with an aftermarket nav system and the headlights go on and off?

I don't think they are required to warranty an aftermarket navigation systems or even the headlights. If they were stock and there were problems then certainly they would. I'm sure you can buy stock replacements for the lights but you shouldn't expect them to swap them out for free.

Sorry, I may have misunderstood what you said.

xdeslitx · 11-10-2010, 02:27 AM

I can personally vouch for fontana nissan. Gus, Scott, Chris, Frank and Dom have been nothing but helpful.
I actually had an issue today, I don't think I should go into detail but let's just say that it had something to do with water and aftermarket parts and they worked it out for me.

THANKS AGAIN GUYS.

370Z JT · 11-10-2010, 01:46 AM

so the LED lights are fine but the OEM HID lights flicker?

AsmMugen · 11-10-2010, 01:52 AM

Quote:

Originally Posted by 370Z JT

so the LED lights are fine but the OEM HID lights flicker?

oem hid lights work fine its the led lights that are giving me problem sorry i didn't mention that earlier

sorry

phelan · 11-10-2010, 02:38 AM

Frank has been nothing but top notch in helping me out with my car, and Jerome has also been very responsive. I've nothing but good things to say about Fontana Nissan. Hope you get it worked out with them. Please make sure you talk to at least Scott or Frank before you start throwing things out there though. And to be fair, you are acknowledging you have aftermarket parts, parts a typical Nissan warranty would not cover (LEDs in your headlights, aftermarket navi, etc.) which puts most dealerships in a bind already. Fontana is already trying to help you out, which is a plus in my book.

xdeslitx · 11-10-2010, 02:39 AM

Quote:

Originally Posted by phelan

Frank has been nothing but top notch in helping me out with my car, and Jerome has also been very responsive. I've nothing but good things to say about Fontana Nissan. Hope you get it worked out with them. Please make sure you talk to at least Scott or Frank before you start throwing things out there though. And to be fair, you are acknowledging you have aftermarket parts, which puts most dealerships in a bind already. Fontana is already trying to help you out, which is a plus in my book.

Not a derail...but who's Jerome? I've been there so many times but I never met a Jerome.

phelan · 11-10-2010, 02:42 AM

Jerome Porter?

I dunno, the past two times I took the car for service, I spoke with Frank and Jerome.

AsmMugen · 11-10-2010, 03:19 AM

I hope next time i go there i can speak with danny or scott or if you guys are viewing this please contact me through pm the good they are going to fix my problem the bad i just don't know when

once again thnx fellas for all your help

don't let my post stop any of you guys from going there just wanted to share my experience

xdeslitx · 11-10-2010, 04:12 AM

Quote:

Originally Posted by AsmMugen

I hope next time i go there i can speak with danny or scott or if you guys are viewing this please contact me through pm the good they are going to fix my problem the bad i just don't know when

once again thnx fellas for all your help

don't let my post stop any of you guys from going there just wanted to share my experience

shoot them a PM
Nissan 370Z Forum - View Profile: Scott@FontanaNissan
I'm sure they'll help you out if it is something they can work with.

AsmMugen · 11-10-2010, 04:50 PM

Im so glad i made this post they r finally doing something about it thank god they are on top of it guys

ps my visit yesterday wasn't all that bad they detail the car did a pretty good job my first oil change is free im kinda feeling better we will see how it goes ill keep you guys updated so far so good

Trips · 11-10-2010, 04:53 PM

Quote:

Originally Posted by AsmMugen

Im so glad i made this post they r finally doing something about it thank god they are on top of it guys

ps my visit yesterday wasn't all that bad they detail the car did a pretty good job my first oil change is free im kinda feeling better we will see how it goes ill keep you guys updated so far so good

Thats good to hear.

AsmMugen · 11-10-2010, 04:59 PM

Quote:

Originally Posted by Triple's

Thats good to hear.

yeah im happy so far

11-10-2010, 01:46 AM	#6 (permalink)
370Z JT A True Z Fanatic Join Date: Jan 2010 Location: United States Posts: 2,905 Drives: 370Z PW 7AT Rep Power: 380	so the LED lights are fine but the OEM HID lights flicker? __________________ Click for My Journal Top Secret \| EVO-R \| Fujimura Auto \| Shine Auto \| Seibon \| MRWorks \| Swift \| SPC \| SSR \| UpRev \| Project Kics \| NST \| Titek \| Eibach \| Nismo \| Whiteline \| Quaife \| Invidia \| Fly1 \| CF Element \| Carbon Signal

11-10-2010, 02:38 AM	#8 (permalink)
phelan A True Z Fanatic Join Date: Apr 2009 Location: CA Age: 40 Posts: 9,513 Drives: Scoobaroo Rep Power: 3408	Frank has been nothing but top notch in helping me out with my car, and Jerome has also been very responsive. I've nothing but good things to say about Fontana Nissan. Hope you get it worked out with them. Please make sure you talk to at least Scott or Frank before you start throwing things out there though. And to be fair, you are acknowledging you have aftermarket parts, parts a typical Nissan warranty would not cover (LEDs in your headlights, aftermarket navi, etc.) which puts most dealerships in a bind already. Fontana is already trying to help you out, which is a plus in my book. __________________ 凛 ('Rin') - 2009 Nissan 370Z With silence comes peace. With peace comes freedom. With freedom comes silence.

11-10-2010, 02:42 AM	#10 (permalink)
phelan A True Z Fanatic Join Date: Apr 2009 Location: CA Age: 40 Posts: 9,513 Drives: Scoobaroo Rep Power: 3408	Jerome Porter? I dunno, the past two times I took the car for service, I spoke with Frank and Jerome. __________________ 凛 ('Rin') - 2009 Nissan 370Z With silence comes peace. With peace comes freedom. With freedom comes silence.

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11-10-2010, 12:46 AM	#2 (permalink)
Trips Administrator Join Date: May 2009 Location: Disneyland Posts: 8,736 Drives: 🔰 Rep Power: 10	I might suggest to speak to Scott, If there is anyone who can help it would be him. I might also suggest to not say anything anymore till you have dealt with Scott Personally. I've been there and Met Scott, Danny, and Frank all are great guys, and I have nothing negative to say. Sorry for your situation but I'm pretty sure they will get it right. Remind them you're a board member on here, and Good Luck

11-10-2010, 01:03 AM	#4 (permalink)
ThoriumHotdog A True Z Fanatic Join Date: Sep 2010 Location: TX Posts: 1,104 Drives: Turbo CRX si Rep Power: 19	So theres a problem with an aftermarket nav system and the headlights go on and off? I don't think they are required to warranty an aftermarket navigation systems or even the headlights. If they were stock and there were problems then certainly they would. I'm sure you can buy stock replacements for the lights but you shouldn't expect them to swap them out for free. Sorry, I may have misunderstood what you said.

11-10-2010, 02:27 AM	#5 (permalink)
xdeslitx A True Z Fanatic Join Date: Jul 2010 Location: Tu-jungle, CA Posts: 13,045 Drives: Yaris Rep Power: 65	I can personally vouch for fontana nissan. Gus, Scott, Chris, Frank and Dom have been nothing but helpful. I actually had an issue today, I don't think I should go into detail but let's just say that it had something to do with water and aftermarket parts and they worked it out for me. THANKS AGAIN GUYS.

11-10-2010, 03:19 AM	#11 (permalink)
AsmMugen Base Member Join Date: Oct 2010 Location: So Cal Posts: 154 Drives: 09 370Z Rep Power: 17	I hope next time i go there i can speak with danny or scott or if you guys are viewing this please contact me through pm the good they are going to fix my problem the bad i just don't know when once again thnx fellas for all your help don't let my post stop any of you guys from going there just wanted to share my experience

11-10-2010, 04:50 PM	#13 (permalink)
AsmMugen Base Member Join Date: Oct 2010 Location: So Cal Posts: 154 Drives: 09 370Z Rep Power: 17	Im so glad i made this post they r finally doing something about it thank god they are on top of it guys ps my visit yesterday wasn't all that bad they detail the car did a pretty good job my first oil change is free im kinda feeling better we will see how it goes ill keep you guys updated so far so good