Fontana Nissan Issue Problem !
 

Bought a car there about three weeks ago from the day i got the car had problems they are giving me the run around they didn't even let me talk to danny today was my last visit not going to this place ever again my dad can go but not me jamaica951 can vouch for me he knows my situation they are trying to go the cheap route by fixing the car they don't want to invest i have full warranty bumper to bumper why i hate having warranty in the first place they never do nothing about it this car ain't cheap either i totally hate for stopping by their had to listen to my dad i end did up paying the price yeah i hear a lot of good things about this place well guess what i was wrong my experience sucked big time after you sign that contract your basically ****** if you know what i mean my car has aftermarket parts :mad::shakes head:

What's wrong? Go to a different dealership maybe?

Sounds like a troll

no im not a troll thank you and my experience was bad :mad:

yeah i wish i could but no they have to fix the problem people please don't buy modded cars buy them stock so you won't have to go through this :tup:

What's the problem?

Need more to the story to know what is going on.

:iagree:

OP, This is more like a rant. You need to explain with details so others will not go to the dealership, rather than vent to us people who have absolutely no clue what you are talking about. I personally have bought 2 cars from here
(1 used about 2 weeks ago) so I am curious as to what problem you could possibly have since they treated me well.

yeah explain please

I know a few people who have had problems with the service advisors but Scott helped them out and got it taken care of.

Fontana Nissan has been very generous to the community so it's worth explaining or trying to resolve rather than creating this thread.

Who did you speak to? Did you talk to Frank at the service department?

ok here it goes my navi system is aftermarket the lights headlights are aftermarket too as you guys have seen from the pictures i have posted the lights were fine the day we purchased the car but the next day they started acting up now the navi is aftermarket eclipse now the thing im mad about is i took it the next day to the dealer they said we will take care of it i said ok the guy at the dealer service advisor says he cannot do nothing about it said he has to make a few calls whatever i was hoping for them to call me back that was three weeks ago no answer i said ok so i wen't in today and they are just giving me the run around i ask to speak to danny which he was there but they gave me the dumb hindu guy that does not know **** now about the lights is the same **** i spoke to jamaica says it cost a lot of money to get them fix cuz they turn off and on flicker whatever don't get me wrong they are going to fix the problem but who knows when i ask if they can put all stock parts on the car they said no i told them even though u fix the lights i know ima have problems in the long run so why not put the stock original lights im honestly frustrated the car was not cheap 35k + plus i put money down 3k and im having these problems that i should be having why pay for a car that cost a lot if it does not even work properly sorry i suck at typing my english sucks so their now you guys know my problem another thing that bother me is that they kept giving me different service advisors that don't know **** i was like wtf and to think i was going to work for this dealer ah hell no :(

I talk to evin which totally was trying to ignore us then they pass me down to the hindu guy Dave im not racist so sorry if i said a few things :eek:

im not trying to put the dealer down but the people that work their don't know whats up and if they do they don't care now i have never met scott or danny which from what everyone tells me are stand up guys :)

The Moral of the story is don't buy a new car with aftermarket parts :)

im glad your experience was good buy a car from them with aftermarket parts then see if they still treat you rite :ughdance:

I might suggest to speak to Scott, If there is anyone who can help it would be him. I might also suggest to not say anything anymore till you have dealt with Scott Personally. I've been there and Met Scott, Danny, and Frank all are great guys, and I have nothing negative to say. Sorry for your situation but I'm pretty sure they will get it right. Remind them you're a board member on here, and Good Luck

So theres a problem with an aftermarket nav system and the headlights go on and off?

I don't think they are required to warranty an aftermarket navigation systems or even the headlights. If they were stock and there were problems then certainly they would. I'm sure you can buy stock replacements for the lights but you shouldn't expect them to swap them out for free.

Sorry, I may have misunderstood what you said. :(