Nissan 370Z Forum  

Update on clutch/slave cylinder problem

If it's the CSC you definitely need to call customer affairs as stated above. Do you research ahead of time and don't take no for an answer. I just went

Go Back   Nissan 370Z Forum > Nissan 370Z Tech Area > Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs


Like Tree21Likes

Reply
 
LinkBack Thread Tools Display Modes
Old 12-02-2014, 09:04 AM   #1 (permalink)
Track Member
 
The Dimer's Avatar
 
Join Date: Mar 2011
Location: Bolingbrook, IL
Posts: 632
Drives: 2010 PW 370z
Rep Power: 17
The Dimer has a spectacular aura aboutThe Dimer has a spectacular aura about
Default

If it's the CSC you definitely need to call customer affairs as stated above. Do you research ahead of time and don't take no for an answer. I just went through this exact ordeal last month.

Went to the dealer, told them I thought it was the CSC when I dropped it off. They call two days later and confirmed that was the problem only to tell me it wasn't covered under warranty and would cost me $1,200 to fix. I argued with my service guy, the tech, and the master mechanic with them telling me that because it's in the bell housing it's not covered under the transmission. I told them regardless of where it is it's still a part of the power-train and not a wearable part so it should be covered. They conceded that it was a part of the power-train but there system only showed it as being covered by the 3 year 36,000 mile basic warranty and not the 5 year 60,000 power-train warranty. They showed it to me on the screen so there was not much left for me at the dealership and that's when I called customer affairs.

The first lady I talked to was a total dunce. Typical canned responses from someone who didn't know what they were talking about. She even went as far to tell me the CSC wouldn't be covered because the warranty only covers mechanical failures. When I informed her that it was an internal part and there was no other way for it to fail she must have hit the bottom of her list of excuses because she forwarded my case to the next level up which is where you want to be.

This guy called me to discuss my case and then told me he was going to need a few days to do some research. Sure enough a few days later I get a call back and "the powers that be" determined that the part would be covered under my warranty.

Now I don't know how many miles you have on your car, but if you're within the factory power-train warranty there is no reason it shouldn't be replaced for free. If you're not and you don't have an extended warranty I don't think you have much room left to argue unfortunately.
Zbrah likes this.
__________________
K&N Drop-Ins, Z1 Post-MAF Tubes, FI 18" CF TDX, TWM Short Throw Shifter w/ A6 Leopard Knob, 'esfourteen' clutch helper spring, 'kellyefields' hood struts.
The Dimer is offline   Reply With Quote
Old 12-02-2014, 09:28 AM   #2 (permalink)
Enthusiast Member
 
Join Date: Sep 2009
Location: Lee's Summit Missouri
Posts: 337
Drives: 2015 Pearl White Z
Rep Power: 17
Inspector71 is on a distinguished road
Default The Dimer

And others, this really helps me big time. I am calling Nissan consumer affairs today and get started on this. I have no doubt it is the CSC. Again, thanks everyone.
Zbrah likes this.
Inspector71 is offline   Reply With Quote
Old 12-15-2014, 03:39 PM   #3 (permalink)
Base Member
 
Join Date: Aug 2013
Location: Chicago, IL
Posts: 14
Drives: 09' 370Z & 03' 350Z
Rep Power: 13
370ZChicago is on a distinguished road
Default Same Problem -- Few Questions???

Thanks for posting in such detail fellas. Had the same problem except I stuck my in 2nd gear after getting off the highway and stopped for nothing on my way home.

Looked at it with a couple gearheads, said it was the slave chamber and that they couldn't help...referred to Trans guys who quoted $1,880 (while replacing the clutch because I am at ~60k miles - he said $900 was parts) and promised a one day turn around. To which I said, whoa...too much

I have two questions guys:
1.) What would you suggest for a long term fix (aftermarket parts at a speed shop, full replacement?)
2.) What range should be considered "fair" for a Slave chamber and clutch replacement?
370ZChicago is offline   Reply With Quote
Old 12-15-2014, 10:13 PM   #4 (permalink)
Premium Member
 
TreeSemdyZee's Avatar
 
Join Date: Dec 2009
Location: Kentuck-IANA
Age: 62
Posts: 4,888
Drives: '09 370 & ‘14 Juke
Rep Power: 27410
TreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond repute
Default

Quote:
Originally Posted by 370ZChicago View Post
Thanks for posting in such detail fellas. Had the same problem except I stuck my in 2nd gear after getting off the highway and stopped for nothing on my way home.

Looked at it with a couple gearheads, said it was the slave chamber and that they couldn't help...referred to Trans guys who quoted $1,880 (while replacing the clutch because I am at ~60k miles - he said $900 was parts) and promised a one day turn around. To which I said, whoa...too much

I have two questions guys:
1.) What would you suggest for a long term fix (aftermarket parts at a speed shop, full replacement?)
2.) What range should be considered "fair" for a Slave chamber and clutch replacement?
I'm getting a new clutch, lightweight flywheel, upgraded CSC, new master cylinder and SS lines (and more) for less than that from Joe at Zspeedperformance in two days.
Can't wait to see the difference and be confidence that the CSC won't fail.
TreeSemdyZee is offline   Reply With Quote
Old 12-16-2014, 01:06 PM   #5 (permalink)
Enthusiast Member
 
Join Date: Sep 2009
Location: Lee's Summit Missouri
Posts: 337
Drives: 2015 Pearl White Z
Rep Power: 17
Inspector71 is on a distinguished road
Default This is where I am...

I did contact Nissan consumer affairs, I could mostly understand the nice young lady at the other end, they made a case and have submitted it to someone who will call me within 24 hours. My clutch is working but it worked the last 3 times it was "fixed" until the pedal hit the floor and would not ome up again...all three times. I told them it must be the CSC and will they honor the warranty which expired 16 October considering it was in for this problem in May and September. I'll let you know what they say.

I have not raced this car or driven it hard. At what odometer count does the clutch have to be replaced? How much will that cost? Thanks everyone.
Zbrah likes this.

Last edited by Inspector71; 12-16-2014 at 01:15 PM. Reason: Question about the clutch...
Inspector71 is offline   Reply With Quote
Old 12-16-2014, 01:25 PM   #6 (permalink)
A True Z Fanatic
 
90 ST's Avatar
 
Join Date: May 2010
Location: Calgary
Posts: 1,861
Drives: 90 and 15 GMC Sierra
Rep Power: 423
90 ST has a reputation beyond repute90 ST has a reputation beyond repute90 ST has a reputation beyond repute90 ST has a reputation beyond repute90 ST has a reputation beyond repute90 ST has a reputation beyond repute90 ST has a reputation beyond repute90 ST has a reputation beyond repute90 ST has a reputation beyond repute90 ST has a reputation beyond repute90 ST has a reputation beyond repute
Default

Quote:
Originally Posted by Inspector71 View Post
I did contact Nissan consumer affairs, I could mostly understand the nice young lady at the other end, they made a case and have submitted it to someone who will call me within 24 hours. My clutch is working but it worked the last 3 times it was "fixed" until the pedal hit the floor and would not ome up again...all three times. I told them it must be the CSC and will they honor the warranty which expired 16 October considering it was in for this problem in May and September. I'll let you know what they say.

I have not raced this car or driven it hard. At what odometer count does the clutch have to be replaced? How much will that cost? Thanks everyone.
There is no set mileage, as everyone drives the car different and in different conditions, I got about 160,000 miles on my clutch, and it was the CSC that went, but while the tranny was out had them do the clutch, as it was almost done anyway. Cost, that will depend on your area, but expect about 6-8 hours, if it's just the CSC the part is about 150-250, I'm in Canada, so pricing is very different then yours. If you don't have a lot of miles, I can't remember what you said it was, the clutch could be fine...what I would do if they are covering the repair is have them put in a CSC that you supply, if they will, and get the one from Z1. The clutch isn't the expensive part, it's the labour and the flywheel. OE at least.
90 ST is offline   Reply With Quote
Old 12-16-2014, 01:29 PM   #7 (permalink)
Enthusiast Member
 
Join Date: Sep 2009
Location: Lee's Summit Missouri
Posts: 337
Drives: 2015 Pearl White Z
Rep Power: 17
Inspector71 is on a distinguished road
Default Thanks 90ST

I have 45K easy miles on it. I will decide what to do based on what Nissan Consumer Affairs tells me.
Inspector71 is offline   Reply With Quote
Old 12-02-2014, 03:59 PM   #8 (permalink)
A True Z Fanatic
 
Join Date: Aug 2009
Location: N/A
Posts: 76,801
Drives: N/A
Rep Power: 141522
kenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond repute
Default

Quote:
Originally Posted by The Dimer View Post
The first lady I talked to was a total dunce.
i mustve spoken to the same lady
kenchan is offline   Reply With Quote
Old 12-05-2014, 01:26 PM   #9 (permalink)
Enthusiast Member
 
Join Date: Sep 2009
Location: Lee's Summit Missouri
Posts: 337
Drives: 2015 Pearl White Z
Rep Power: 17
Inspector71 is on a distinguished road
Default Update

It cost me another 100 bucks. They flushed the system and replaced the standard clutch fluid with a "special" fluid that costs $40 dollars. It works great now. I asked how replacing clutch fluid could fix a cluth going to the floor problm. No real answer. I asked where the missing clutch fluid had gone. Again, they don't know... Now I'll wait and see what happens. If there is a fourth time, the car is being sold
Inspector71 is offline   Reply With Quote
Old 12-05-2014, 01:40 PM   #10 (permalink)
A True Z Fanatic
 
Chuck33079's Avatar
 
Join Date: Nov 2011
Location: Houston
Posts: 12,265
Drives: 2011 370ztt
Rep Power: 29540
Chuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond repute
Default

Quote:
Originally Posted by Inspector71 View Post
It cost me another 100 bucks. They flushed the system and replaced the standard clutch fluid with a "special" fluid that costs $40 dollars. It works great now. I asked how replacing clutch fluid could fix a cluth going to the floor problm. No real answer. I asked where the missing clutch fluid had gone. Again, they don't know... Now I'll wait and see what happens. If there is a fourth time, the car is being sold
Fluid cannot fix the problem. It can get you down the road a little bit, but the root is the plastic OEM CSC. If you're planning to sell the car if it happens again, go ahead and sell it now. The CSC will fail unless you put in an aftermarket metal one.
Zbrah likes this.
__________________
2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent
Chuck33079 is offline   Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Clutch Slave cylinder broke @ 22K chknhawk Engine & Drivetrain 37 07-10-2018 10:46 AM
Clutch Slave Cylinder Wiggins3377 Engine & Drivetrain 18 08-06-2015 09:26 AM
Clutch Slave Cylinder question Therdee Engine & Drivetrain 8 09-14-2014 12:47 PM
Clutch slave cylinder NizzyBoy Engine & Drivetrain 1 02-19-2011 02:24 PM


All times are GMT -5. The time now is 04:49 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2026, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2