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If it's the CSC you definitely need to call customer affairs as stated above. Do you research ahead of time and don't take no for an answer. I just went
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#1 (permalink) |
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Track Member
Join Date: Mar 2011
Location: Bolingbrook, IL
Posts: 632
Drives: 2010 PW 370z
Rep Power: 17 ![]() ![]() |
If it's the CSC you definitely need to call customer affairs as stated above. Do you research ahead of time and don't take no for an answer. I just went through this exact ordeal last month.
Went to the dealer, told them I thought it was the CSC when I dropped it off. They call two days later and confirmed that was the problem only to tell me it wasn't covered under warranty and would cost me $1,200 to fix. I argued with my service guy, the tech, and the master mechanic with them telling me that because it's in the bell housing it's not covered under the transmission. I told them regardless of where it is it's still a part of the power-train and not a wearable part so it should be covered. They conceded that it was a part of the power-train but there system only showed it as being covered by the 3 year 36,000 mile basic warranty and not the 5 year 60,000 power-train warranty. They showed it to me on the screen so there was not much left for me at the dealership and that's when I called customer affairs. The first lady I talked to was a total dunce. Typical canned responses from someone who didn't know what they were talking about. She even went as far to tell me the CSC wouldn't be covered because the warranty only covers mechanical failures. When I informed her that it was an internal part and there was no other way for it to fail she must have hit the bottom of her list of excuses because she forwarded my case to the next level up which is where you want to be. This guy called me to discuss my case and then told me he was going to need a few days to do some research. Sure enough a few days later I get a call back and "the powers that be" determined that the part would be covered under my warranty. Now I don't know how many miles you have on your car, but if you're within the factory power-train warranty there is no reason it shouldn't be replaced for free. If you're not and you don't have an extended warranty I don't think you have much room left to argue unfortunately.
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K&N Drop-Ins, Z1 Post-MAF Tubes, FI 18" CF TDX, TWM Short Throw Shifter w/ A6 Leopard Knob, 'esfourteen' clutch helper spring, 'kellyefields' hood struts. |
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#2 (permalink) |
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Enthusiast Member
Join Date: Sep 2009
Location: Lee's Summit Missouri
Posts: 337
Drives: 2015 Pearl White Z
Rep Power: 17 ![]() |
And others, this really helps me big time. I am calling Nissan consumer affairs today and get started on this. I have no doubt it is the CSC. Again, thanks everyone.
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#3 (permalink) |
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Base Member
Join Date: Aug 2013
Location: Chicago, IL
Posts: 14
Drives: 09' 370Z & 03' 350Z
Rep Power: 13 ![]() |
Thanks for posting in such detail fellas. Had the same problem except I stuck my in 2nd gear after getting off the highway and stopped for nothing on my way home.
Looked at it with a couple gearheads, said it was the slave chamber and that they couldn't help...referred to Trans guys who quoted $1,880 (while replacing the clutch because I am at ~60k miles - he said $900 was parts) and promised a one day turn around. To which I said, whoa...too much I have two questions guys: 1.) What would you suggest for a long term fix (aftermarket parts at a speed shop, full replacement?) 2.) What range should be considered "fair" for a Slave chamber and clutch replacement? |
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#4 (permalink) | |
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Premium Member
![]() Join Date: Dec 2009
Location: Kentuck-IANA
Age: 62
Posts: 4,888
Drives: '09 370 & ‘14 Juke
Rep Power: 27410 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
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Can't wait to see the difference and be confidence that the CSC won't fail. |
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#5 (permalink) |
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Enthusiast Member
Join Date: Sep 2009
Location: Lee's Summit Missouri
Posts: 337
Drives: 2015 Pearl White Z
Rep Power: 17 ![]() |
I did contact Nissan consumer affairs, I could mostly understand the nice young lady at the other end, they made a case and have submitted it to someone who will call me within 24 hours. My clutch is working but it worked the last 3 times it was "fixed" until the pedal hit the floor and would not ome up again...all three times. I told them it must be the CSC and will they honor the warranty which expired 16 October considering it was in for this problem in May and September. I'll let you know what they say.
I have not raced this car or driven it hard. At what odometer count does the clutch have to be replaced? How much will that cost? Thanks everyone. Last edited by Inspector71; 12-16-2014 at 01:15 PM. Reason: Question about the clutch... |
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#6 (permalink) | |
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A True Z Fanatic
Join Date: May 2010
Location: Calgary
Posts: 1,861
Drives: 90 and 15 GMC Sierra
Rep Power: 423 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
Quote:
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#9 (permalink) |
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Enthusiast Member
Join Date: Sep 2009
Location: Lee's Summit Missouri
Posts: 337
Drives: 2015 Pearl White Z
Rep Power: 17 ![]() |
It cost me another 100 bucks. They flushed the system and replaced the standard clutch fluid with a "special" fluid that costs $40 dollars. It works great now. I asked how replacing clutch fluid could fix a cluth going to the floor problm. No real answer. I asked where the missing clutch fluid had gone. Again, they don't know... Now I'll wait and see what happens. If there is a fourth time, the car is being sold
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#10 (permalink) | |
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A True Z Fanatic
![]() Join Date: Nov 2011
Location: Houston
Posts: 12,265
Drives: 2011 370ztt
Rep Power: 29540 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
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