!!For 370Z Owners with the Stuck Hatch Release Issue!!

s.storm · 06-21-2010, 04:14 AM

I have had my "extra long/non-official" springs in for a few weeks now and the rear hatch pops open nicely every time still.

However, I am noticing a rattling noise caused by these springs, reason being the gap is now larger between the hatch and car body. I was hoping the springs would wear some and minimize the gap, but I think that I will request the replacement(TSB) springs back and live with the problem until there is a final solution.

PS. Holding the button down does not help on my car.

kenchan · 06-21-2010, 06:38 AM

Mine use to stick. Did the 2 pennies trick (each side) no issues since.

LunaZ · 06-21-2010, 07:25 AM

Huh? Where do the pennies go?

370Zsteve · 06-21-2010, 07:27 AM

This thread is still alive? WTF, guys? There is a TSB out and Nissan will replace your springs.

flashburn · 06-21-2010, 07:35 AM

Quote:

Originally Posted by 370Zsteve

This thread is still alive? WTF, guys? There is a TSB out and Nissan will replace your springs.

Seriously, I know some of you guys are afraid of going to the dealer (understandably) but it is literally a couple minute job and you can stand over them while they do it.

Educ8r · 06-21-2010, 05:38 PM

Quote:

Originally Posted by flashburn

Seriously, I know some of you guys are afraid of going to the dealer (understandably) but it is literally a couple minute job and you can stand over them while they do it.

I totally agree that it is a 'couple minute job' YOU'RE ABSOLUTELY NUTS if you think it will take NISSAN a couple of minutes to do ANYTHING!

370Zsteve · 06-21-2010, 05:58 PM

Quote:

Originally Posted by Educ8r

I totally agree that it is a 'couple minute job' YOU'RE ABSOLUTELY NUTS if you think it will take NISSAN a couple of minutes to do ANYTHING!

My service manager laughed when I said it was a 2-minute job. He said, uh, not quite. I didn't say anything but I had the urge to smack him. I waited 45 minutes, had a cup of coffee and chatted with the sales guys while they pretended it was a big job. lol.

jikhead · 06-22-2010, 01:44 AM

Quote:

Originally Posted by s.storm

I have had my "extra long/non-official" springs in for a few weeks now and the rear hatch pops open nicely every time still.

However, I am noticing a rattling noise caused by these springs, reason being the gap is now larger between the hatch and car body. I was hoping the springs would wear some and minimize the gap, but I think that I will request the replacement(TSB) springs back and live with the problem until there is a final solution.

PS. Holding the button down does not help on my car.

I've had my springs replaced at the dealer, and this has caused a small squeek because the hatch doesn't sit down snug as it should. It has the gap you're talking about too.

delpozzo · 06-22-2010, 04:36 AM

Quote:

Originally Posted by 370Zsteve

This thread is still alive? WTF, guys? There is a TSB out and Nissan will replace your springs.

Imagine, there are other countries beside the USA. My dealer refuses to replace the springs cause there is no TSB from Nissan Europe.

LunaZ · 06-22-2010, 07:12 AM

Quote:

Originally Posted by jikhead

I've had my springs replaced at the dealer, and this has caused a small squeek because the hatch doesn't sit down snug as it should. It has the gap you're talking about too.

Great. After my epic struggle to eliminate the rattle in the headliner, I'm going to have something done that will create a new noise?
Right now, all I have to do is press the button a second time when the hatch doesn't release. I might prefer that to a squeaky hatch.

Vegitto-kun · 06-22-2010, 07:31 AM

Quote:

Originally Posted by delpozzo

Imagine, there are other countries beside the USA. My dealer refuses to replace the springs cause there is no TSB from Nissan Europe.

exactly. there is no TSB here.

s.storm · 06-22-2010, 11:51 AM

Nissan (Sweden) has actually helped me as much as they can, despite the lack of a European TSB. As I mentioned in an earlier post in this thread, the maintenance manager found the new parts number (as per the US TSB) in the Nissan computerized spare parts system and ordered it.

Then when I was also unhappy with the new replacements, he ordered the longer version, which belongs to another Nissan model.

Today, I returned to the dealer with the gap problem and I now have both versions to experiment with.

A photo of the penny trick would be nice to see from someone.

I believe Nissan in Germany and/or Belgium still have an obligation to make the car work properly while it is under warranty, even without a TSB? Just tell Nissan it is their problem to solve and see what they do.

Good luck.

Mt Tam I am · 06-27-2010, 07:17 PM

Quote:

Originally Posted by Triple's

Mine likes for me two hit the button two times before it fully releases to open. I've tried the holding for a second or two approach and that didn't work. It's a brand new car there shouldn't be a problem opening your hatch it's not the end of the world the dealer will have to look at it and see what they can do. hopefully it's not going to cost me will update.

Mine is the same.

Zsteve · 06-27-2010, 09:16 PM

Quote:

Originally Posted by LunaZ

Huh? Where do the pennies go?

up the gazoo. lol jk.

Vegitto-kun · 06-27-2010, 09:39 PM

Quote:

Originally Posted by s.storm

Nissan (Sweden) has actually helped me as much as they can, despite the lack of a European TSB. As I mentioned in an earlier post in this thread, the maintenance manager found the new parts number (as per the US TSB) in the Nissan computerized spare parts system and ordered it.

Then when I was also unhappy with the new replacements, he ordered the longer version, which belongs to another Nissan model.

Today, I returned to the dealer with the gap problem and I now have both versions to experiment with.

A photo of the penny trick would be nice to see from someone.

I believe Nissan in Germany and/or Belgium still have an obligation to make the car work properly while it is under warranty, even without a TSB? Just tell Nissan it is their problem to solve and see what they do.

Good luck.

they tried lowering the part that the hatch latches onto so it is a tighter fit so that the springs would push the hatch open harder.

worked for a while but it died after a month

View Poll Results: Does your rear hatch get stuck?
YES (ALL THE TIME!!!)	403	38.86%
YES (Sometime)	451	43.49%
NO (Never!)	183	17.65%
Voters: 1037. You may not vote on this poll

06-21-2010, 07:25 AM	#588 (permalink)
LunaZ A True Z Fanatic Join Date: Mar 2010 Location: Vagabond Posts: 6,704 Drives: Project: a white one Rep Power: 512	Huh? Where do the pennies go? __________________ 2009 370Z Sport/Touring/Navigation \| see my journal for mods facebook: Be my friend... or not.

06-21-2010, 07:27 AM	#589 (permalink)
370Zsteve A True Z Fanatic Join Date: Sep 2009 Location: Gold Coast CT Posts: 10,599 Drives: 2019 Corvette G.S. Rep Power: 42	This thread is still alive? WTF, guys? There is a TSB out and Nissan will replace your springs. __________________ SOLD MY Z MARCH 2018 - another Core OG moves on - new ride 2019 Z Corvette Grand Sport - no mods necessary but already have eyes on HFC and intakes LOL IT NEVER ENDS.

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06-21-2010, 04:14 AM	#586 (permalink)
s.storm Base Member Join Date: Sep 2009 Location: Sweden Posts: 9 Drives: 09 370Z Manual-Black Rep Power: 15	I have had my "extra long/non-official" springs in for a few weeks now and the rear hatch pops open nicely every time still. However, I am noticing a rattling noise caused by these springs, reason being the gap is now larger between the hatch and car body. I was hoping the springs would wear some and minimize the gap, but I think that I will request the replacement(TSB) springs back and live with the problem until there is a final solution. PS. Holding the button down does not help on my car.

06-21-2010, 06:38 AM	#587 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141520	Mine use to stick. Did the 2 pennies trick (each side) no issues since.

06-22-2010, 11:51 AM	#597 (permalink)
s.storm Base Member Join Date: Sep 2009 Location: Sweden Posts: 9 Drives: 09 370Z Manual-Black Rep Power: 15	Nissan (Sweden) has actually helped me as much as they can, despite the lack of a European TSB. As I mentioned in an earlier post in this thread, the maintenance manager found the new parts number (as per the US TSB) in the Nissan computerized spare parts system and ordered it. Then when I was also unhappy with the new replacements, he ordered the longer version, which belongs to another Nissan model. Today, I returned to the dealer with the gap problem and I now have both versions to experiment with. A photo of the penny trick would be nice to see from someone. I believe Nissan in Germany and/or Belgium still have an obligation to make the car work properly while it is under warranty, even without a TSB? Just tell Nissan it is their problem to solve and see what they do. Good luck.