!!For 370Z Owners with the Stuck Hatch Release Issue!!

theDreamer · 12-07-2009, 03:57 PM

Quote:

Originally Posted by Zeto

Yea I know but unfortunately my obligations don't let me coordinate a decent drop off time and to be honest with you I don't have the patience to deal with the dealer.

That is how I am, I would love for the dealership to pay for it but I have little time to drive to any dealership most of the time. Though paying the money is not high on my list of things to pay for.

Lloydy · 12-07-2009, 04:18 PM

Finally got the call that my springs were in, went there on Saturday morning to get them changed, fully expecting it to be a 2 minute job, but no, was told I had to leave the car there as it would be about 3 hours before they could do anything.
I offered to do it myself, "NO WAY" was the reply, "this is warranty work and has to be done by us". I showed them how easy the spings came out and they could do it very quickly, but stil NO!!!
So I left.

vipor · 12-07-2009, 04:25 PM

in order for the dealer to get paid by nissan for the warranty repair they HAVE to do the work. they told me the same thing, but i already knew how all that worked.

kdo2milger · 12-07-2009, 04:36 PM

i wish it were as easy for you guys as it was for me...
when i first approached the service manager i asked him to come out side and take a look at them, i took one off to show him the simplicity of it...

a few days later service manager called me and told me to stop by when i had time, so i went by after work that day, and he installed them himself right there on the spot in the parking area where the cars line up to go in the bays

to this dealership...

it litterally took him less than a minute to do the swap...

370Zsteve · 12-08-2009, 07:12 PM

Quote:

Originally Posted by kdo2milger

whats weird is how intermittent this issue is...some get it right off the bat others dont have issues till 6 months down the road...

i can tell you know Dreamer once you get the longer ones like me and vipor have youll be glad you got them

Some cars are built in December 2008 (mine, has problem)....some cars are built in March 2009, eh? Does Nissan have just one plant where these are produced? I have no idea...anyone know?

370Zsteve · 12-08-2009, 07:14 PM

Quote:

Originally Posted by nolan

Cold does not have anything to do with hatch sticking. I live in FL and had the same problem all summer long. It started about five month after I purchases car.

I respectfully disagree. It only does it on mine when the temps drop below 40

Zeto · 12-08-2009, 07:14 PM

I installed my new springs and they are awesome! The trunk literally jumps at you lol!

TacoZ · 12-09-2009, 01:09 AM

Quote:

Originally Posted by 370Zsteve

I respectfully disagree. It only does it on mine when the temps drop below 40

Same here! It only gets stuck when it's cold!

antbear · 12-10-2009, 09:50 AM

Quote:

Originally Posted by kdo2milger

possibly could have been done by the dealer too...they may have had problems while showing it to potential buyers and went ahead and ordered the longer springs and replaced them...

Could have but don't think so. If only dealers were that good! I live in OKC ..... the car came from a dealer in Lubbock, TX with 20 miles on the odometer. Also, I've never seen a dealer be that good about replacing defective parts on new cars. I also just bought a new SUV for the wife. It had deep scratches in 2 of the bright chrome finished wheels. They acted like they did not know about the damage although the car had been detailed before delivery. However, they did replace the wheels....I had not filled out the dealer evaluation survey so this helped.

BTW.........temp today is 13 degrees. My hatch opens perfectly.

pulpz · 12-10-2009, 02:14 PM

Mine does it. have to press button twice to get latch to release.

When I get more time I'll read back through this thread to fix

vipor · 12-10-2009, 02:39 PM

just print out the invoice that i uploaded and take that to the dealer. the fact that it does not release properly and the proof that mine was taken care of under warranty for free should be enough. should..

radio5boro · 12-11-2009, 08:40 PM

yeah starting happening to me yesterday. it seems it only happens when it's cold as hell outside. im in nyc, yesterday it was like 30 degrees outside, i had to press the button two or three times to get it to open.

antennahead · 12-11-2009, 09:49 PM

Quote:

Originally Posted by TacoZ

Same here! It only gets stuck when it's cold!

Quote:

Originally Posted by radio5boro

yeah starting happening to me yesterday. it seems it only happens when it's cold as hell outside. im in nyc, yesterday it was like 30 degrees outside, i had to press the button two or three times to get it to open.

It just got cold here for the first time (30's at night) and now it is happening to me as well....... push once and it pops a little but doesn't unlatch, push again and it unlocks but doesn't lift up.

vipor · 12-12-2009, 02:32 PM

just lift on the hatch (not spoiler) a little on the 2nd button-press and you can lift it through the latch. even if it is an intermittant problem or temperature dependant, it is STILL a problem. call Nissan and visit your dealer. new cars should NOT have quirks.

antennahead · 12-12-2009, 02:34 PM

Quote:

Originally Posted by vipor

just lift on the hatch (not spoiler) a little on the 2nd button-press and you can lift it through the latch. even if it is an intermittant problem or temperature dependant, it is STILL a problem. call Nissan and visit your dealer. new cars should NOT have quirks.

I'm with ya. There is actually one advantage in this rainy weather..... the hatch doesn't fly open and allow rain in the back of the car

View Poll Results: Does your rear hatch get stuck?
YES (ALL THE TIME!!!)	403	38.86%
YES (Sometime)	451	43.49%
NO (Never!)	183	17.65%
Voters: 1037. You may not vote on this poll

12-07-2009, 04:25 PM	#273 (permalink)
vipor A True Z Fanatic Join Date: Aug 2009 Location: Euless, TX [ DFW ] Age: 41 Posts: 13,531 Drives: Nismo 09-0183 QAB Rep Power: 48	in order for the dealer to get paid by nissan for the warranty repair they HAVE to do the work. they told me the same thing, but i already knew how all that worked. __________________ 2009 NISMO # 0193 \| QAB \| Albums! \| 05.04.10 (Dynojet) 291.94hp/248.28tq Oil Cooler (DIY) \| Custom Headlights \| GTSPEC Braces \| F.I. Long Tube Headers

12-07-2009, 04:36 PM	#274 (permalink)
kdo2milger OG Priesthood Join Date: Feb 2009 Location: Fargo, ND Posts: 17,859 Drives: NISMO T Rep Power: 59	i wish it were as easy for you guys as it was for me... when i first approached the service manager i asked him to come out side and take a look at them, i took one off to show him the simplicity of it... a few days later service manager called me and told me to stop by when i had time, so i went by after work that day, and he installed them himself right there on the spot in the parking area where the cars line up to go in the bays to this dealership... it litterally took him less than a minute to do the swap... __________________ Project *NISMO*

12-10-2009, 02:14 PM	#280 (permalink)
pulpz Enthusiast Member Join Date: May 2009 Location: Dayton, Ohio Posts: 281 Drives: 09 PG 370Z Sport 6MT Rep Power: 15	Mine does it. have to press button twice to get latch to release. When I get more time I'll read back through this thread to fix __________________ 2016 Cayman GTS 6MT / 2017 Q60 Sport / 2012 Acura TL SH-AWD / 2015 Lexus IS 350 AWD F-Sport (Sold) / 2009 PG 370Z Sport 6MT, (Sold) / 2003 SS 350Z Enthusiast 6MT (Sold)

12-10-2009, 02:39 PM	#281 (permalink)
vipor A True Z Fanatic Join Date: Aug 2009 Location: Euless, TX [ DFW ] Age: 41 Posts: 13,531 Drives: Nismo 09-0183 QAB Rep Power: 48	just print out the invoice that i uploaded and take that to the dealer. the fact that it does not release properly and the proof that mine was taken care of under warranty for free should be enough. should.. __________________ 2009 NISMO # 0193 \| QAB \| Albums! \| 05.04.10 (Dynojet) 291.94hp/248.28tq Oil Cooler (DIY) \| Custom Headlights \| GTSPEC Braces \| F.I. Long Tube Headers

12-08-2009, 07:14 PM	#277 (permalink)
Zeto Track Member Join Date: Apr 2009 Location: North NJ Age: 40 Posts: 766 Drives: 09 Pearl White 370Z Rep Power: 267	I installed my new springs and they are awesome! The trunk literally jumps at you lol!

12-11-2009, 08:40 PM	#282 (permalink)
radio5boro Base Member Join Date: Sep 2009 Location: Queens, NY Posts: 158 Drives: 09 MBlue 370z 6MT Rep Power: 15	yeah starting happening to me yesterday. it seems it only happens when it's cold as hell outside. im in nyc, yesterday it was like 30 degrees outside, i had to press the button two or three times to get it to open.

12-12-2009, 02:32 PM	#284 (permalink)
vipor A True Z Fanatic Join Date: Aug 2009 Location: Euless, TX [ DFW ] Age: 41 Posts: 13,531 Drives: Nismo 09-0183 QAB Rep Power: 48	just lift on the hatch (not spoiler) a little on the 2nd button-press and you can lift it through the latch. even if it is an intermittant problem or temperature dependant, it is STILL a problem. call Nissan and visit your dealer. new cars should NOT have quirks. __________________ 2009 NISMO # 0193 \| QAB \| Albums! \| 05.04.10 (Dynojet) 291.94hp/248.28tq Oil Cooler (DIY) \| Custom Headlights \| GTSPEC Braces \| F.I. Long Tube Headers

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