!!For 370Z Owners with the Stuck Hatch Release Issue!!

Mr Ed · 09-30-2009, 05:33 PM

Quote:

Originally Posted by GTRFAN

I picked up my replacement hatch springs today. Works perfectly now! I got them free under warranty. The service manager said there is an official bulletin coming out for the 370z soon for this issue so it was easy for him to get the part approved. (Australia)

well i am still waiting cos my Nissan service place wont do nothing until TSB is issued....

i hardly open the rear hatch so its not here nor there... but i want it fixed for the principle

kdo2milger · 10-15-2009, 08:07 PM

I went to the Nissan dealer today and spoke with the Service Manager. I explain to him the issue I was having and asked him to take a look at my trunk and try to open it for himself. The first two attempts he made trying to open my hatch resulted in double depressing the hatch release button as well as lifting up on the hatch as well.

I had printed the work ticket that vipor uploaded here and gave it to him while I was there. I explained to him that it was a bigger issue than just my z, and told him about this thread and the 350z stuck hatch thread as well. He said that no one with 350z's ever came to him complaining of the hatch not opening properly, as well as the 370z'ers thus far. I thought that was odd considering the sheer amount of people in both ours and the 350z forum that are having the trunk release issue.

After his first two initial attempts, the hatch opened flawlessly there after. So he retrieved a key fob for a blue 370z on the lot and tested the hatch, and no issues with it at all, the hatch popped open the first time and everytime there after. So he decided to take the spring lifts from that z and swapped them with mine. It seemed to work! I was supprised, but still in disbelief that it would remedy the situation long term.

The service manager gave me his business card and extension, he said give it a few days and call me if it continues to be a problem. I thought to myself sure why not, it seemed to be working fine. I drove straight home, it took about 10 minutes to get to the house. I pulled in the garage, got out and was about to go inside the house and thought what the heck i'm going to give it a go and see what happens.

Guess what happened! thats right it did not open on th first attempt. Not only did it not open on the first attempt, it did not open on the second or third attempt either! However, on the fourth attempt and every attempt there after it opened flawlessly. So I immidiately called the service manager back and explained what had just happened. He then asked me to re verify the part number on the ticket and said he would call me as soon as the new spring lifts came in.

So I shall wait and hope these new spring lifts solve the issue at hand once and for all...

raps101 · 10-16-2009, 03:20 PM

My dealer in Brooklyn, NY says the following:

84415-CD71A belongs to the 350Z
84415-1EA0A belongs to 370z
84415-1EA1E belongs to 370Z Nismo

I guess the 84415-CD71A's are longer than the others, and still fit a 370Z even though they are meant for the 350z?

Vipor do you have a side by side picture of the original lift springs you had and the new CD71a's you got? are they longer?

kdo2milger · 10-16-2009, 05:08 PM

the 71A looks to be the same as the 715...look in vipors album and youll see the 71A's on his trunklid...

so that makes them a good half inch longer...

vipor · 10-18-2009, 08:48 AM

Quote:

Originally Posted by raps101

My dealer in Brooklyn, NY says the following:

84415-CD71A belongs to the 350Z
84415-1EA0A belongs to 370z
84415-1EA1E belongs to 370Z Nismo

I guess the 84415-CD71A's are longer than the others, and still fit a 370Z even though they are meant for the 350z?

Vipor do you have a side by side picture of the original lift springs you had and the new CD71a's you got? are they longer?

I'll get a pic or two of a stock spring at the meet today and do a side-by-side chop of it. It's probably 3/4" longer, not sure exactly.

View Poll Results: Does your rear hatch get stuck?
YES (ALL THE TIME!!!)	403	38.82%
YES (Sometime)	452	43.55%
NO (Never!)	183	17.63%
Voters: 1038. You may not vote on this poll

10-15-2009, 08:07 PM	#2 (permalink)
kdo2milger OG Priesthood Join Date: Feb 2009 Location: Fargo, ND Posts: 17,859 Drives: NISMO T Rep Power: 60	Update: I went to the Nissan dealer today and spoke with the Service Manager. I explain to him the issue I was having and asked him to take a look at my trunk and try to open it for himself. The first two attempts he made trying to open my hatch resulted in double depressing the hatch release button as well as lifting up on the hatch as well. I had printed the work ticket that vipor uploaded here and gave it to him while I was there. I explained to him that it was a bigger issue than just my z, and told him about this thread and the 350z stuck hatch thread as well. He said that no one with 350z's ever came to him complaining of the hatch not opening properly, as well as the 370z'ers thus far. I thought that was odd considering the sheer amount of people in both ours and the 350z forum that are having the trunk release issue. After his first two initial attempts, the hatch opened flawlessly there after. So he retrieved a key fob for a blue 370z on the lot and tested the hatch, and no issues with it at all, the hatch popped open the first time and everytime there after. So he decided to take the spring lifts from that z and swapped them with mine. It seemed to work! I was supprised, but still in disbelief that it would remedy the situation long term. The service manager gave me his business card and extension, he said give it a few days and call me if it continues to be a problem. I thought to myself sure why not, it seemed to be working fine. I drove straight home, it took about 10 minutes to get to the house. I pulled in the garage, got out and was about to go inside the house and thought what the heck i'm going to give it a go and see what happens. Guess what happened! thats right it did not open on th first attempt. Not only did it not open on the first attempt, it did not open on the second or third attempt either! However, on the fourth attempt and every attempt there after it opened flawlessly. So I immidiately called the service manager back and explained what had just happened. He then asked me to re verify the part number on the ticket and said he would call me as soon as the new spring lifts came in. So I shall wait and hope these new spring lifts solve the issue at hand once and for all... __________________ Project *NISMO*

10-16-2009, 05:08 PM	#4 (permalink)
kdo2milger OG Priesthood Join Date: Feb 2009 Location: Fargo, ND Posts: 17,859 Drives: NISMO T Rep Power: 60	the 71A looks to be the same as the 715...look in vipors album and youll see the 71A's on his trunklid... so that makes them a good half inch longer... __________________ Project *NISMO*

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10-16-2009, 03:20 PM	#3 (permalink)
raps101 Base Member Join Date: Jun 2009 Location: New York Posts: 60 Drives: 09 Nissan 370z T/M6 Rep Power: 17	My dealer in Brooklyn, NY says the following: 84415-CD71A belongs to the 350Z 84415-1EA0A belongs to 370z 84415-1EA1E belongs to 370Z Nismo I guess the 84415-CD71A's are longer than the others, and still fit a 370Z even though they are meant for the 350z? Vipor do you have a side by side picture of the original lift springs you had and the new CD71a's you got? are they longer?