seems like that's the common factor. make sure to bring it to a dealer that you did not buy your car from. :stirthepot:

A TRUE FIX IS HERE!

I've been waiting to finally post this for my service manager to get them in stock, but they have a fixed part.

They changed the spring lift part number to 84415-1EA1E and they are longer and stiffer. They are backordered, so it might take some time to actually get the replacement in stock once you bring in your car.

You just need them to look up the replacement part number for the spring lifts and they will see that the part number has been updated which will give them the go ahead to order you replacements under warranty.

Yes I have this issue as well. Ill be calling Nissan as soon as I am off work today.

Truth is indeed stranger than fiction
 

I did the penny trick yesterday morning...it works!

Yesterday evening got a call from Nissan, "your part is in."

Today I went to pick up the part, the service manager said, "are you going to leave your car or wait?" I replied, "What?!?!?!?!?!" His reply, "since it's under warranty a tech must replace it and it has to go through the proper paperwork." My reply, "can't you just give me the part?" His reply, "no."

I then smiled, walked out to my car, pushed the start button, and left. I'll pay the $100 for the spring lifts before waiting 2 hours for a job that can be done in less than 3 minutes. Of course the service manager was being an ***, but he helped with my decision on never purchasing another Nissan.

I've always wanted an M3, so yeah...I'll be talking with the asses at BMW next!:rolleyes:

Which page can i find this penny trick?

Stop loading up your cars with pennies, it isn't a vending machine!

Nope, the hatch should lift up about 6 inches to 12 inches so you can with one hand push the button and with the same hand lift it to a fully open position.

The hatch has to lift enough to clear the latch, that is all. It's probably less than two inches, just enough to get some fingers in there.

Educ8r - sucks that the SM was worthless where you went, but that's how the tech gets paid and how the shop is able to write it off as a warranty. Told me the same thing, but having multiple mechanics in the family I already knew what to expect.

There are "open" and "closed" hatch pictures in my albums btw.

Closed
http://www.the370z.com/members/vipor...shes-fatty.jpg

Open
http://www.the370z.com/members/vipor...tch-popped.jpg
This was the day I got them installed, probably a smidgen lower now, but I still haven't seen it fail once since the install.

Can't believe some people a ready to give up on Nissan because of a minor problem like spring on the hatch. I think there is a little more to deciding on what make of car to purchase and every other maker is going to have some issue. I can understand that they have to see the actual problem before they can fix it under warrantee, intermittent problems are always an issue. In the case of a bad dealer, I would just go to another.

Believe it! Was it my or error or Nissan's error that my $40K car had the wrong springs? And you're right every other dealership (foreign or domestic) have problems and are full of asses that work in them. There are a very small percentage of people who would much rather keep a customer than lose one over $100. I'm not to 'bent outta shape' eventually if I need the new part I will purchase it, only a fool would wait 2 hours to have spring lifts replaced. There's no way I would purchase another vehicle from Nissan, "cause I'm funny about where I spend my money!"

only a fool would spend money when it's unnecessary? i just pulled out my iphone and headphones, then sat back, listened to some music, and played some games. pretty decent morning, lol.

if you would like to go purchase a BMW as your next car, feel free, but if you have a problem then you will be forced to leave your car with them, as that's how mechanics work.

Gentlemen.....

Let me summarize.

23 pages of (mostly) whining for a 4 cent fix that you can do in ten minutes in the comfort of your own garage.....

You guys have your priorities all fooked up....:driving:

I agree

"When I was a child, I spoke like a child, I thought like a child, I reasoned like a child. When I became a man, I put childish ways behind me."

6 pennies later, my hatch is good to go...it would be nice to get the new springs, but ill take this quick fix :)

:koolaidwall:

If you get upset over lift springs, you better go get a Rx for Valium before buying a BMW. When I had my M3 - which I loved by the way - each dealer I took it to acted like I should feel privileged that they were willing to service my car. The problems were always minor ones, but what a hastle getting them taken care of. My favorite case in point (now kind of funny but at the time, not so much):

- Windshield wipers turn themselves on and will not turn themselves off. Call the dealer - "We need you to come in to verify." Ok, no problem. I'll bring it right in. "Oh no, not today, but we can get you in a week from next Tuesday."

- After more than a week spent having to work the wipers by popping the hood and pulling/replacing the fuse, I bring it in. Evidently it's a known issue and they don't even pop the hood. "Yep, they won't turn off. We'll order the part and call you."

- No call, but 10 days later I get a postcard telling me the part's in. Thanks for the extra few days delay it took for the mail to bring it. I call . . . "We can get you in a week from next Tuesday . . ."

All told more than a month of climbing out of the car and opening the hood to turn wipers on every time it rained, most of which would've been avoided if they would've ordered the part right away and got me in quickly when it arrived. Good luck with the BMW, and remember . . . they ARE doing you a favor by allowing you to buy one. ;)

:highfive: lol

I see train wreck.......

My dealership just fixed mine. They replace shock to new one.

Consumer Reports 09 Car Reliability List:

1. Scion

2. Honda

3. Toyota

4. Infiniti

5. Acura

6. Mitsubishi

7. Lexus

8. Hyundai

9. Porsche

10. Mercury

11. Saab

12.Subaru

13. Suzuki

14. Kia

15. Mazda

16. Ford

17. Nissan

18. Volvo

19. Buick

20. Lincoln

21. Volkswagen

22. Pontiac

23. Mercedes-Benz

24. Audi

25. Chevrolet

26. BMW

Ouch! 26

The grass is always greener http://www.the370z.com/members/frost...326t-shrug.gif

that 17 should move up for us though with the Altima and Z winning the initial quality awards.

EDIT: might take a while, just realized it's a CR ranking.

When you took yours to get exchanged did they have to see that your trunk was getting stuck? When I took mine since it was not getting stuck they said they could not fix but when I got home the trunk would not release.

What do I need to do for them to put the bigger springs if they can't replicate the problem when I'm over there?

I'll say this again, but they have updated the part number for the stock spring lifts for the Z. If you tell them to check the part number, they will see that the number has been updated which will give them the go ahead to order replacements under warranty. This was the information I was given by the service manager at a local dealer I have been dealing with. They were on back order last I heard, but they should come in within a couple weeks.

I received mine this week and they are indeed a bit taller and stiffer.

For What It's Worth
 

I have an '09 base Z with no spoiler. If I press the button to release the hatch and lift, it opens sometimes and catches sometimes. However, if I press the button and wait for just a split second, it opens the first time, every time. I think, it just takes an instant for the catch to complete its opening function.

there shouldn't be an asterisk next to the hatch popping instructions. it should work the first time, every time. if you can replicate the problem and it doesn't only happen 10% of the time or something then definitely go get it taken care of.

:rofl2: damnit i wanted salt and vinegar chips too :shakes head:

Thanks Flasburn :tup:

i've updated the first post to reflect the new part no.

Hi. I am new to this forum and would like to vote on the poll about the hatch not opening. I am having the same issue and would definitely like for Nissan to acknowledge this and get a fix for it. So, how do I vote on the poll that AK posted?

omg a 20009 Z whoa?!

hahahah. yes, he went to the future and came back with a super new Z. sad to see they have the hatch issue after 18000 years. damn you nissan, DAMN YOU!!!!:mad:

:shakes head:

i wasnt aware that AK did a poll for the hatch :icon08:

funny 18,000 years and still the stuck hatch issue :bowrofl:

guess i'll be buying a hyundai after this :eek:

I just don't understand how this issue could affect a person's position on brand loyalty. Granted this is really a sill yissue that should hav enever come up, but it's not tha tbig of a deal. On a scale of 1-10 this is no greater than a 1, I'd be hard pressed to imagine a problem that was less significant that would necessitate a trip to the service dept.

But to each there own.

LOL... so I have been sitting here reading this thread for the past month or so... thinking to myself, "man it must suck to be those guys who go to get it fixed and either can't because of stubborn dealer or can't repeat the issue."

Up until today I would have said that my hatch sticks 90% of the time. Well, today I went to the dealer for an oil change and told them to check it out. They thought that I was just plain stupid. I went to pick up my car and the service manager sat there and opened and closed my hatch about 50-75 times..YOU HAVE GOT TO BE KIDDING ME!!!.. it worked perfectly every time.... and never, ever works perfectly.

FML

I know I am going to get flamed, but that is why I am just going to buy the replacements. I do not have the time to deal with we "could not replicate the problem" excuses.