!!For 370Z Owners with the Stuck Hatch Release Issue!!

Mt Tam I am · 06-27-2010, 07:17 PM

Quote:

Originally Posted by Triple's

Mine likes for me two hit the button two times before it fully releases to open. I've tried the holding for a second or two approach and that didn't work. It's a brand new car there shouldn't be a problem opening your hatch it's not the end of the world the dealer will have to look at it and see what they can do. hopefully it's not going to cost me will update.

Mine is the same.

mrarroyo · 08-08-2009, 10:53 AM

Nice heads up, will monitor mine in case it surfaces. Thanks.

Chan Chee Hoe · 08-09-2009, 12:08 AM

Oh sometime,i need to press the button 3 times before the hatch can be open....i will check the spring now.

Jack370Z · 11-06-2009, 10:13 AM

I haven't been this ticked off in a while. Took my Z into the dealership (the parts guy had ordered and received the longer lift springs). The service dept wouldn't do anything until they contacted Nissan North America (I had already opened a case with them) but the North America rep said they would not pay the dealer until a Bulletin is issued. It could be several years before a TSB is sent out...caught in the middle. huh? Here is my assessment...the Sport Pkg adds the read spoiler which adds about 9 or 10 lbs to the hatch. Nissan's engineers did not change the lift springs to a stronger spring. I'm no engineer but know that if you add that much weight to the end of the lever (the hatch) you are going to have more pressure to lift. Maybe their engineers have never considered this...? My guess is the hatch lifts will show increased wear too, due to the increased weight causing premature failure. I'm no genius but apparently the Nissan engineers aren't either. The 370 is a brand new vehicle. Why won't Nissan listen? Your guess is as good as mine.

kdo2milger · 11-06-2009, 10:18 AM

Quote:

Originally Posted by Jack370Z

I haven't been this ticked off in a while. Took my Z into the dealership (the parts guy had ordered and received the longer lift springs). The service dept wouldn't do anything until they contacted Nissan North America (I had already opened a case with them) but the North America rep said they would not pay the dealer until a Bulletin is issued. It could be several years before a TSB is sent out...caught in the middle. huh? Here is my assessment...the Sport Pkg adds the read spoiler which adds about 9 or 10 lbs to the hatch. Nissan's engineers did not change the lift springs to a stronger spring. I'm no engineer but know that if you add that much weight to the end of the lever (the hatch) you are going to have more pressure to lift. Maybe their engineers have never considered this...? My guess is the hatch lifts will show increased wear too, due to the increased weight causing premature failure. I'm no genius but apparently the Nissan engineers aren't either. The 370 is a brand new vehicle. Why won't Nissan listen? Your guess is as good as mine.

odd

i called the 1 800 number in the first post and did a file of concern and roughly two weeks later had the longer springlifts on the z...

from reading your post you say you did a file of concern correct?

if not i would call the number in the first post and start that way...

antbear · 12-04-2009, 01:48 PM

Bought my Z in the last day of September 09. It has the longer spring lifts. So Nissan had to know this lift situation was a problem.....otherwise they would not have changed them for models built later in the production year.

kdo2milger · 12-04-2009, 01:51 PM

Quote:

Originally Posted by antbear

Bought my Z in the last day of September 09. It has the longer spring lifts. So Nissan had to know this lift situation was a problem.....otherwise they would not have changed them for models built later in the production year.

possibly could have been done by the dealer too...they may have had problems while showing it to potential buyers and went ahead and ordered the longer springs and replaced them...

antbear · 12-10-2009, 09:50 AM

Quote:

Originally Posted by kdo2milger

possibly could have been done by the dealer too...they may have had problems while showing it to potential buyers and went ahead and ordered the longer springs and replaced them...

Could have but don't think so. If only dealers were that good! I live in OKC ..... the car came from a dealer in Lubbock, TX with 20 miles on the odometer. Also, I've never seen a dealer be that good about replacing defective parts on new cars. I also just bought a new SUV for the wife. It had deep scratches in 2 of the bright chrome finished wheels. They acted like they did not know about the damage although the car had been detailed before delivery. However, they did replace the wheels....I had not filled out the dealer evaluation survey so this helped.

BTW.........temp today is 13 degrees. My hatch opens perfectly.

TonyBPD · 08-08-2009, 11:57 AM

No problems here. The wife uses the hatch all the time and she reports no issues.

Trips · 08-08-2009, 03:51 PM

Anything is possible remember the issues with the dealer installing the wrong type of wheel locks and the subsequent problems. never rule out the human factor.

kevr6 · 08-09-2009, 12:36 AM

I sometimes have to press it twice to release. I thought I wasn't holding it long enough! Good Info!!

kdo2milger · 08-09-2009, 12:56 AM

keep em coming folks...we need to get this documented in order to get a TSB released...

ENT-Z · 08-09-2009, 01:06 PM

I would say mine sticks about 90% of the time. Sometimes it is so bad that it takes 3 or 4 pushes before it will open. It's embarassing!

kdo2milger · 08-10-2009, 10:15 PM

So I went from two pennies on each side to three... I'll give it a day or so to see if that fixes it permantly...

still waiting to see how Nissan handles this issue, but in the meantime 6 cents is cheaper than $64.00!

bluzman · 08-31-2009, 07:28 PM

Quote:

Originally Posted by kdo2milger

So I went from two pennies on each side to three... I'll give it a day or so to see if that fixes it permantly...

still waiting to see how Nissan handles this issue, but in the meantime 6 cents is cheaper than $64.00!

Thanks to kdo2milger.

Just did the 3 penny thing with mine. I guess I'm a little slow but to me pictures sometimes help. Since a quick search here (pennies + hatch) didn't yield any pictures, I went over to that "other" forum and with the same search, voila, pictures (http://my350z.com/forum/1191909-post40.html). Once I looked at them, I gave myself a great big "Duh!". LOL. It took me longer to find the pictures than to put the pennies in place. Now let's see if it's a total "fix".

View Poll Results: Does your rear hatch get stuck?
YES (ALL THE TIME!!!)	403	38.82%
YES (Sometime)	452	43.55%
NO (Never!)	183	17.63%
Voters: 1038. You may not vote on this poll

12-04-2009, 01:48 PM	#6 (permalink)
antbear Base Member Join Date: Sep 2009 Location: Oklahoma City, OK Posts: 111 Drives: 09 370Z Tour/Sport P Rep Power: 16	Spring Lift Problem With Early Build Models Bought my Z in the last day of September 09. It has the longer spring lifts. So Nissan had to know this lift situation was a problem.....otherwise they would not have changed them for models built later in the production year.

08-08-2009, 03:51 PM	#10 (permalink)
Trips Administrator Join Date: May 2009 Location: Disneyland, Ca Posts: 8,732 Drives: 🔰 Rep Power: 10	Anything is possible remember the issues with the dealer installing the wrong type of wheel locks and the subsequent problems. never rule out the human factor. __________________

08-09-2009, 12:36 AM	#11 (permalink)
kevr6 A True Z Fanatic Join Date: Feb 2009 Location: N.W. Atlanta Posts: 1,515 Drives: '09 Graphite 370Z 6M Rep Power: 667	I sometimes have to press it twice to release. I thought I wasn't holding it long enough! Good Info!! __________________ *Beware...* Daily Sliding In My ZLED!

08-09-2009, 12:56 AM	#12 (permalink)
kdo2milger OG Priesthood Join Date: Feb 2009 Location: Fargo, ND Posts: 17,859 Drives: NISMO T Rep Power: 60	keep em coming folks...we need to get this documented in order to get a TSB released... __________________ Project *NISMO*

08-08-2009, 10:53 AM	#2 (permalink)
mrarroyo Base Member Join Date: Jun 2009 Location: Heaven on Earth Posts: 211 Drives: 09 Nissan 370Z M6 Rep Power: 17	Nice heads up, will monitor mine in case it surfaces. Thanks.

08-09-2009, 12:08 AM	#3 (permalink)
Chan Chee Hoe Track Member Join Date: Mar 2009 Location: Singapore Posts: 861 Drives: 370z,Yellow,7sp A Rep Power: 18	Oh sometime,i need to press the button 3 times before the hatch can be open....i will check the spring now.

11-06-2009, 10:13 AM	#4 (permalink)
Jack370Z Base Member Join Date: Oct 2009 Location: South Carolina Posts: 128 Drives: 09 370Z Plat SP 6MT Rep Power: 16	I haven't been this ticked off in a while. Took my Z into the dealership (the parts guy had ordered and received the longer lift springs). The service dept wouldn't do anything until they contacted Nissan North America (I had already opened a case with them) but the North America rep said they would not pay the dealer until a Bulletin is issued. It could be several years before a TSB is sent out...caught in the middle. huh? Here is my assessment...the Sport Pkg adds the read spoiler which adds about 9 or 10 lbs to the hatch. Nissan's engineers did not change the lift springs to a stronger spring. I'm no engineer but know that if you add that much weight to the end of the lever (the hatch) you are going to have more pressure to lift. Maybe their engineers have never considered this...? My guess is the hatch lifts will show increased wear too, due to the increased weight causing premature failure. I'm no genius but apparently the Nissan engineers aren't either. The 370 is a brand new vehicle. Why won't Nissan listen? Your guess is as good as mine.

08-08-2009, 11:57 AM	#9 (permalink)
TonyBPD Track Member Join Date: May 2009 Location: South Jersey Posts: 614 Drives: 2012 VW Golf R Rep Power: 18	No problems here. The wife uses the hatch all the time and she reports no issues.

08-09-2009, 01:06 PM	#13 (permalink)
ENT-Z Enthusiast Member Join Date: Feb 2009 Location: St. Louis, MO Posts: 460 Drives: 09 MB 6MT 370Z Rep Power: 17	I would say mine sticks about 90% of the time. Sometimes it is so bad that it takes 3 or 4 pushes before it will open. It's embarassing!

08-10-2009, 10:15 PM	#14 (permalink)
kdo2milger OG Priesthood Join Date: Feb 2009 Location: Fargo, ND Posts: 17,859 Drives: NISMO T Rep Power: 60	So I went from two pennies on each side to three... I'll give it a day or so to see if that fixes it permantly... still waiting to see how Nissan handles this issue, but in the meantime 6 cents is cheaper than $64.00! __________________ Project *NISMO*

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