transmission assembly replaced???

Sharkedd

Based on the other times he is going to say leave the car and we will get you a rental, and then in 3 or 4 days they will call me tell me its ready again.

They should have to compensate me for my time and aggravation, I will try to call Nissan Canada on Monday and see what they say.

Maybe its worth the hassle and time to take it to another dealer? Or for warranty do you have to use the closest one?

Duane

Chuck33079

Your warranty is through Nissan, not the dealer. It may make it easier if you stay with the same one, but they've done a terrible job so far. Drop it off. Talk to the GM before they touch the car. If he doesn't make it right, drive to the next closest dealer while on the phone with Nissan Corporate.

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2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent

sstroudwku

It is apparent that you have never worked on cars yourself. As a Nissan Master Tech 50% of the cars I touch have complaints that I can not replicate. Now I can't verify your dealer is reputable or even has reputable techs working for them. The glorious thing about owning a Z is that we have 1000s of dealers across the world. It's not like you have one option as if you owned a Veyron.

So lets get down to the issues at hand. First, did you take into account the car did not make those noises when the tech test drove it? I've had cars I've driven 50+ miles trying to replicate an issue, it never happens, and the moment I pull it out of my bay it does it. Or my SM drives it around the building and it happens. So before you make accusations make sure you have all the facts.

Second, you are no the original owner, which means if you did not buy it from your dealer they made no money, and Nissan definitely made no money unless you financed it through NNA. So no the dealer will not bend over backwards for you. No you don't "deserve" and Z as a rental while they work on your car.

Third, "design flaw".... Look at nearly every newer car with frameless door windows and they do this. It's designed to drop the windows from the seal to open and to raise it back into the seal when it closes. When the window motor loses it's positional memory then it needs to be retaught. We have some of the easiest windows to reset in the industry. FYI if you double tap and and hold your unlock button on your key fob it'll roll the windows down for you before you get to the car.

Now I am honestly sorry you had a bad experience with your dealer. However, the anger, hostility, and belittling will not get you any favors or help.

So here's my suggestion. Be happy your dealer replaced the transmission. Now expect noise from it, the 6mt does not have end play bearing tolerances, so they make a good bit of noise. The dog houses "keys in the syncro coupler" can be sticky when cold so your shifts during warm up on a cold day can be difficult.

I hope your next experience is much better, I'd suggest a new dealer with a fresh start. Now go find a nice twisty road and break in that new transmission. Have a good evening.

Chuck33079

Your shifter is off. 5 and 6 are over all the way right and then up/down on my car.

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2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent

ChrisSlicks

Sounds like the guide plate needs to be moved to the left a little. Should be a fairly simple job since it can be done topside, just need to lift the shifter boot and trim panel.

The installation procedure for the guide plate is described in TM-22,23. Basically stick the transmission in 5th and 6th and make sure the guide plate is resting against the shift leaver.

Print those 2 pages and bring it to the dealer, and ask why they didn't do that.

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Sharkedd

Hi what does TM-22,23 stand for? Can you give me a link to that so I can print it?

Thanks,
Duane

JARblue

TM stands for Transaxle and Transmission, which is the section of the service manual where this information is located. Here is a link where you can find the FSM for download http://www.the370z.com/nissan-370z-o...rvice-manuals/

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Sharkedd

So I printed the pages and took it back to the dealer, they called me today to tell me they made the adjustments and its ready for pickup. They claimed that they had done this already the 1st time, but obviously it wasn't done.

When I got there the service dept was closed so I couldn't talk to them, but when I drove it, I noticed that 5th still doesn't slide in smooth, 6th is now fine, there is no difference in 6th compared to 1 to 4th

There is a noticeable difference when shifting into 5th that its different then the other gears, it does not slide in when pushing to the right you still have to come back to the left a little to get it in.

Also I now see on my shifter there is a nick or chip on the plastic collar, looks like from a wrench or some kind of tool that they used to take it apart, and the leather boot the top is all loose between the top of the leather and the plastic ring, like they didn't put it back together property.

Am I being unreasonable?
What should I do?

Should I drive 1 hour to another dealer and start all over again? Or go back again to local dealer?

I don't think its wrong for me to have it repaired correctly the 1st time. If I take it back again it will be the 5th time in the past month!

Duane

Mitco39

It almost sounds like the plate that locks out reverse is not set correctly.







DIY: TWM Short Shifter and Leather Shifter Boot

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2007 Chevy Duramax - EFILive Tuned By Me
2010 40th W/ Nav - Boosted Performance - UpRev Tuned By Me
The Mrs. Ride -2012 335XI N55 BMW - Cobb Tuned By Me, Built by her
My Build --> http://www.the370z.com/members-370z-...39s-build.html

Mitco39

Arggh Chris beat me to it. lol.

__________________
2007 Chevy Duramax - EFILive Tuned By Me
2010 40th W/ Nav - Boosted Performance - UpRev Tuned By Me
The Mrs. Ride -2012 335XI N55 BMW - Cobb Tuned By Me, Built by her
My Build --> http://www.the370z.com/members-370z-...39s-build.html

ChrisSlicks

Yes but you have pictures and that is worth 2000 words in this case!

__________________
Hotchkis ARB | Stillen CAI | Art Pipes | Berk CBE | Stillen AP Racing Brakes | AE Performance Oil Cooler | BC Racing ER Coilovers | Doran Control Arms

Chuck33079

I'd go back and sit down with the gm of the dealership. You've been patient enough. I'd call Nissan corporate as well.

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2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent

Sharkedd

Problem is the GM is already involved, as the service manager was away when all this was happening, he is the one who drove it last Sunday and told me its fine (this was when 5th and 6th were not shifting correctly to the right)

I don't think I will get much from him.

Also they gas was full when I dropped it off last Sunday and when I got it back it is just over half a tank now.

Chuck33079

It's time to talk to corporate. That dealer has had their chance.

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2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent

Sharkedd

Spoke to Nissan they are opening a case regarding the service that I received and will get back to me in 48 hours, not sure what will come of that.

They also said that if the shifter was damaged while in the care of the dealer then the dealer would have to resolve it. So looks like I have to go back