*Voluntary Service Campaign Steering Lock Fix

Cmike2780 · 03-21-2013, 10:08 AM

Dropped the car off this morning. They just called me back a few minutes ago to tell me the tech is working on it as we speak. 39k miles on the odometer and they also highly recommend a coolant flush, brake flush and a new cabin air filter which is supposedly really, really dirty......in my '09 Z......which I'm pretty sure didn't come with one

They also saw my new tires and recommended an alignment. I can understand if they were the ones to install it, but how the f*** can you tell a car needs an alignment with brand new tires installed? They didn't even drive it as far as I know and it's not pulling left or right.

He almost had me until he said new cabin filter....sneaky bastards. Is wanting not getting scammed into unneccessary work when you come in for a recall too much to ask?

SouthArk370Z · 03-21-2013, 10:17 AM

Quote:

Originally Posted by Cmike2780

... and a new cabin air filter which is supposedly really, really dirty......in my '09 Z......which I'm pretty sure didn't come with one

'09s did not come with a cabin air filter. There is a slot in the air handler for one, but the factory didn't install them. I had one installed in my '09 (lots of pollen this time of year).

Cmike2780 · 03-21-2013, 10:33 AM

Quote:

Originally Posted by SouthArk370Z

'09s did not come with a cabin air filter. There is a slot in the air handler for one, but the factory didn't install them. I had one installed in my '09 (lots of pollen this time of year).

That's exactly what I thought...so how can it be "really, really dirty"?

I've been meaning to put one in, but got lazy. I can't imagine they would have put one in for free in the past without knowing about it. Does the Nissan OEM cabin air filter available for later models fit right in or do I need to modify or go aftermarket?

SouthArk370Z · 03-21-2013, 10:41 AM

Quote:

Originally Posted by Cmike2780

That's exactly what I thought...so how can it be "really, really dirty"?

I've been meaning to put one in, but got lazy. I can't imagine they would have put one in for free in the past without knowing about it. Does the Nissan OEM cabin air filter available for later models fit right in or do I need to modify or go aftermarket?

From what I've read, Nissan/Infiniti use the same air handler in several models so the filter should be easy to find. No mods required if you get the proper filter element. If you want to put one in yourself, there is at least one DIY on this site (looks like an easy job once you get the glovebox out). The filters come with or without activated carbon. IIRC, several companies make the filter so you don't have to spend extra for that Nissan sticker.

theDreamer · 03-21-2013, 10:41 AM

Quote:

Originally Posted by Cmike2780

That's exactly what I thought...so how can it be "really, really dirty"?

I've been meaning to put one in, but got lazy. I can't imagine they would have put one in for free in the past without knowing about it. Does the Nissan OEM cabin air filter available for later models fit right in or do I need to modify or go aftermarket?

I believe the OEM one first, I think there is a DIY thread of someone taking a 09 and putting one in.
Also, my dealership is checking if they have any in stock for the steering lock, hoping to get it fixed this weekend.

Highway · 03-22-2013, 05:11 PM

Quote:

Originally Posted by Cmike2780

Dropped the car off this morning. They just called me back a few minutes ago to tell me the tech is working on it as we speak. 39k miles on the odometer and they also highly recommend a coolant flush, brake flush and a new cabin air filter which is supposedly really, really dirty......in my '09 Z......which I'm pretty sure didn't come with one

They also saw my new tires and recommended an alignment. I can understand if they were the ones to install it, but how the f*** can you tell a car needs an alignment with brand new tires installed? They didn't even drive it as far as I know and it's not pulling left or right.

He almost had me until he said new cabin filter....sneaky bastards. Is wanting not getting scammed into unneccessary work when you come in for a recall too much to ask?

I also got the...It's about time to flush your brake fluid.

At 15K miles? Think I'm good.

raymondo510 · 03-22-2013, 11:58 PM

Just got my full refund today

Even with the recall tho I will be pulling my fuse TOMORROW

AARC51 · 03-21-2013, 11:09 AM

I've been riding the bus for more than a month because I refused to pay for a new shitty part. I just called Nissan of the Eastside and they're going to replace my part today! After which I plan on pulling the fuse, standing on my hood and shouting to my neighbors "FREEEEEEEEEEEEEEEEDOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OM!"

Cmike2780 · 03-21-2013, 05:10 PM

Got my car back....all seemed okay, then.....

.... what

.... the

... f*ck!!!

car doesn't start....

of course, the first thing I thought was "did I really just bring it in to have them install a defective one?" ....turns out, the asshats just left something on without the motor running and drained the battery. So the rep grabs the battery pack inside so we can jump start the car. Rep comes over and almost put the neg cable to the positive terminal before I stopped him. I've actually seen someone start a car fire this way. Not cool!

......Car starts. then....

.... what

.... the

... f*ck!!!

The tech used a flat head screw driver to pry the panel under the steering wheel off and left a gouge. The right side of the panel won't pop back in. It isn't even attached, just a 1/2" gap where it should be flush.

I'm seriously livid. This is the crappiest work I've ever seen. No respect at all. I also noticed the wheel a bit off center. Can this install mess up the steering wheel alignment? I want to be sure it's unrelated before I speak to management.

...one more thing. The odometer showed 5 more miles than when I brought it in.

bmarcinczyk14 · 03-22-2013, 08:43 AM

Quote:

Originally Posted by Cmike2780

Got my car back....all seemed okay, then.....

.... what

.... the

... f*ck!!!

car doesn't start....

of course, the first thing I thought was "did I really just bring it in to have them install a defective one?" ....turns out, the asshats just left something on without the motor running and drained the battery. So the rep grabs the battery pack inside so we can jump start the car. Rep comes over and almost put the neg cable to the positive terminal before I stopped him. I've actually seen someone start a car fire this way. Not cool!

......Car starts. then....

.... what

.... the

... f*ck!!!

The tech used a flat head screw driver to pry the panel under the steering wheel off and left a gouge. The right side of the panel won't pop back in. It isn't even attached, just a 1/2" gap where it should be flush.

I'm seriously livid. This is the crappiest work I've ever seen. No respect at all. I also noticed the wheel a bit off center. Can this install mess up the steering wheel alignment? I want to be sure it's unrelated before I speak to management.

...one more thing. The odometer showed 5 more miles than when I brought it in.

lmao! this is exactly why I opted for cutting the wire even after this recall happened, nissan can't have any excuse to touch my car now!

Cmike2780 · 03-22-2013, 09:22 AM

Quote:

Originally Posted by bmarcinczyk14

lmao! this is exactly why I opted for cutting the wire even after this recall happened, nissan can't have any excuse to touch my car now!

glad I could amuse you.

SurfDog · 03-22-2013, 01:57 PM

Quote:

Originally Posted by Cmike2780

Got my car back....all seemed okay, then.....

.... what

.... the

... f*ck!!!

car doesn't start....

of course, the first thing I thought was "did I really just bring it in to have them install a defective one?" ....turns out, the asshats just left something on without the motor running and drained the battery. So the rep grabs the battery pack inside so we can jump start the car. Rep comes over and almost put the neg cable to the positive terminal before I stopped him. I've actually seen someone start a car fire this way. Not cool!

......Car starts. then....

.... what

.... the

... f*ck!!!

The tech used a flat head screw driver to pry the panel under the steering wheel off and left a gouge. The right side of the panel won't pop back in. It isn't even attached, just a 1/2" gap where it should be flush.

I'm seriously livid. This is the crappiest work I've ever seen. No respect at all. I also noticed the wheel a bit off center. Can this install mess up the steering wheel alignment? I want to be sure it's unrelated before I speak to management.

...one more thing. The odometer showed 5 more miles than when I brought it in.

Yeah I think you just confirmed my fears and convinced me to forgo this "service".

Sorry for your troubles.

tiger123 · 03-23-2013, 12:08 PM

Quote:

Originally Posted by Cmike2780

Got my car back....all seemed okay, then.....

.... what

.... the

... f*ck!!!

car doesn't start....

of course, the first thing I thought was "did I really just bring it in to have them install a defective one?" ....turns out, the asshats just left something on without the motor running and drained the battery. So the rep grabs the battery pack inside so we can jump start the car. Rep comes over and almost put the neg cable to the positive terminal before I stopped him. I've actually seen someone start a car fire this way. Not cool!

......Car starts. then....

.... what

.... the

... f*ck!!!

The tech used a flat head screw driver to pry the panel under the steering wheel off and left a gouge. The right side of the panel won't pop back in. It isn't even attached, just a 1/2" gap where it should be flush.

I'm seriously livid. This is the crappiest work I've ever seen. No respect at all. I also noticed the wheel a bit off center. Can this install mess up the steering wheel alignment? I want to be sure it's unrelated before I speak to management.

...one more thing. The odometer showed 5 more miles than when I brought it in.

CMike, what is the latest with your situation. After reading your post, I could not believe what I was reading and seeing. I mean, did the dealership have a 12 year old work on your car? WTF!!??

Did you go directly to the owner of the dealership? How is this being resolved? This is one of the worst Dealership stories I have heard.

I feel for you Bro. I really do hope this dealership makes everything right. You deserve that!!

smknvtec · 03-23-2013, 10:41 PM

Strange. I called my dealer on my 2010 370 Nismo, they took my VIN number and said no recall.....

ayrton88 · 03-24-2013, 11:38 AM

Quote:

Originally Posted by smknvtec

Strange. I called my dealer on my 2010 370 Nismo, they took my VIN number and said no recall.....

Same for my June build 2010. Apparently we have a different version. Still going to fail, so pull the fuse or get the harness.

03-21-2013, 10:08 AM	#1 (permalink)
Cmike2780 A True Z Fanatic Join Date: Jun 2010 Location: Long Island Posts: 5,059 Drives: slowwww Rep Power: 30	Dropped the car off this morning. They just called me back a few minutes ago to tell me the tech is working on it as we speak. 39k miles on the odometer and they also highly recommend a coolant flush, brake flush and a new cabin air filter which is supposedly really, really dirty......in my '09 Z......which I'm pretty sure didn't come with one They also saw my new tires and recommended an alignment. I can understand if they were the ones to install it, but how the f*** can you tell a car needs an alignment with brand new tires installed? They didn't even drive it as far as I know and it's not pulling left or right. He almost had me until he said new cabin filter....sneaky bastards. Is wanting not getting scammed into unneccessary work when you come in for a recall too much to ask? SurfDog likes this. __________________ [09][MB][6-Spd MT][Touring][Stillen Gen III][K&N][Borla CBE][Evo-R] [ArchitTEK Photography] Last edited by Cmike2780; 03-21-2013 at 10:14 AM.

03-22-2013, 11:58 PM	#7 (permalink)
raymondo510 Track Member Join Date: Mar 2012 Location: NORCAL Posts: 823 Drives: Like I stole It Rep Power: 15	Just got my full refund today Even with the recall tho I will be pulling my fuse TOMORROW __________________ If you ain't first...you're last! -RICKY BOBBY

03-23-2013, 10:41 PM	#14 (permalink)
smknvtec Base Member Join Date: Mar 2013 Location: OKC Age: 48 Posts: 17 Drives: Nismo 370Z, NSX-T Rep Power: 13	Strange. I called my dealer on my 2010 370 Nismo, they took my VIN number and said no recall..... __________________ 2010 Magnetic Black NISMO 370Z 50k. 2000 Acura NSX-T Berlina Black 22k Lovefab Turbo 520 whp, Tein Flex EDFC, AP Racing Brakes, Downforce Stacey Style Skirts/Diffuser/Lip, Momo FX L2 Rims, Xenons, Comptech Shifter, 2004 Infiniti I-35 Black 232K

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*Voluntary Service Campaign ** Steering Lock Fix**

*Voluntary Service Campaign Steering Lock Fix