*Voluntary Service Campaign Steering Lock Fix

Cmike2780 · 03-21-2013, 05:10 PM

Got my car back....all seemed okay, then.....

.... what

.... the

... f*ck!!!

car doesn't start....

of course, the first thing I thought was "did I really just bring it in to have them install a defective one?" ....turns out, the asshats just left something on without the motor running and drained the battery. So the rep grabs the battery pack inside so we can jump start the car. Rep comes over and almost put the neg cable to the positive terminal before I stopped him. I've actually seen someone start a car fire this way. Not cool!

......Car starts. then....

.... what

.... the

... f*ck!!!

The tech used a flat head screw driver to pry the panel under the steering wheel off and left a gouge. The right side of the panel won't pop back in. It isn't even attached, just a 1/2" gap where it should be flush.

I'm seriously livid. This is the crappiest work I've ever seen. No respect at all. I also noticed the wheel a bit off center. Can this install mess up the steering wheel alignment? I want to be sure it's unrelated before I speak to management.

...one more thing. The odometer showed 5 more miles than when I brought it in.

bmarcinczyk14 · 03-22-2013, 08:43 AM

Quote:

Originally Posted by Cmike2780

Got my car back....all seemed okay, then.....

.... what

.... the

... f*ck!!!

car doesn't start....

of course, the first thing I thought was "did I really just bring it in to have them install a defective one?" ....turns out, the asshats just left something on without the motor running and drained the battery. So the rep grabs the battery pack inside so we can jump start the car. Rep comes over and almost put the neg cable to the positive terminal before I stopped him. I've actually seen someone start a car fire this way. Not cool!

......Car starts. then....

.... what

.... the

... f*ck!!!

The tech used a flat head screw driver to pry the panel under the steering wheel off and left a gouge. The right side of the panel won't pop back in. It isn't even attached, just a 1/2" gap where it should be flush.

I'm seriously livid. This is the crappiest work I've ever seen. No respect at all. I also noticed the wheel a bit off center. Can this install mess up the steering wheel alignment? I want to be sure it's unrelated before I speak to management.

...one more thing. The odometer showed 5 more miles than when I brought it in.

lmao! this is exactly why I opted for cutting the wire even after this recall happened, nissan can't have any excuse to touch my car now!

Cmike2780 · 03-22-2013, 09:22 AM

Quote:

Originally Posted by bmarcinczyk14

lmao! this is exactly why I opted for cutting the wire even after this recall happened, nissan can't have any excuse to touch my car now!

glad I could amuse you.

SurfDog · 03-22-2013, 01:57 PM

Quote:

Originally Posted by Cmike2780

Got my car back....all seemed okay, then.....

.... what

.... the

... f*ck!!!

car doesn't start....

of course, the first thing I thought was "did I really just bring it in to have them install a defective one?" ....turns out, the asshats just left something on without the motor running and drained the battery. So the rep grabs the battery pack inside so we can jump start the car. Rep comes over and almost put the neg cable to the positive terminal before I stopped him. I've actually seen someone start a car fire this way. Not cool!

......Car starts. then....

.... what

.... the

... f*ck!!!

The tech used a flat head screw driver to pry the panel under the steering wheel off and left a gouge. The right side of the panel won't pop back in. It isn't even attached, just a 1/2" gap where it should be flush.

I'm seriously livid. This is the crappiest work I've ever seen. No respect at all. I also noticed the wheel a bit off center. Can this install mess up the steering wheel alignment? I want to be sure it's unrelated before I speak to management.

...one more thing. The odometer showed 5 more miles than when I brought it in.

Yeah I think you just confirmed my fears and convinced me to forgo this "service".

Sorry for your troubles.

tiger123 · 03-23-2013, 12:08 PM

Quote:

Originally Posted by Cmike2780

Got my car back....all seemed okay, then.....

.... what

.... the

... f*ck!!!

car doesn't start....

of course, the first thing I thought was "did I really just bring it in to have them install a defective one?" ....turns out, the asshats just left something on without the motor running and drained the battery. So the rep grabs the battery pack inside so we can jump start the car. Rep comes over and almost put the neg cable to the positive terminal before I stopped him. I've actually seen someone start a car fire this way. Not cool!

......Car starts. then....

.... what

.... the

... f*ck!!!

The tech used a flat head screw driver to pry the panel under the steering wheel off and left a gouge. The right side of the panel won't pop back in. It isn't even attached, just a 1/2" gap where it should be flush.

I'm seriously livid. This is the crappiest work I've ever seen. No respect at all. I also noticed the wheel a bit off center. Can this install mess up the steering wheel alignment? I want to be sure it's unrelated before I speak to management.

...one more thing. The odometer showed 5 more miles than when I brought it in.

CMike, what is the latest with your situation. After reading your post, I could not believe what I was reading and seeing. I mean, did the dealership have a 12 year old work on your car? WTF!!??

Did you go directly to the owner of the dealership? How is this being resolved? This is one of the worst Dealership stories I have heard.

I feel for you Bro. I really do hope this dealership makes everything right. You deserve that!!

smknvtec · 03-23-2013, 10:41 PM

Strange. I called my dealer on my 2010 370 Nismo, they took my VIN number and said no recall.....

ayrton88 · 03-24-2013, 11:38 AM

Quote:

Originally Posted by smknvtec

Strange. I called my dealer on my 2010 370 Nismo, they took my VIN number and said no recall.....

Same for my June build 2010. Apparently we have a different version. Still going to fail, so pull the fuse or get the harness.

Red__Zed · 03-24-2013, 11:42 AM

Quote:

Originally Posted by smknvtec

Strange. I called my dealer on my 2010 370 Nismo, they took my VIN number and said no recall.....

which steering lock version do you have?

SouthArk370Z · 03-24-2013, 02:32 PM

Quote:

Originally Posted by smknvtec

Strange. I called my dealer on my 2010 370 Nismo, they took my VIN number and said no recall.....

My guess is that you already have the Rev D ESCL/SLU. If you can get your head under the dash, you should be able to see the label.

03-23-2013, 10:41 PM	#6 (permalink)
smknvtec Base Member Join Date: Mar 2013 Location: OKC Age: 48 Posts: 17 Drives: Nismo 370Z, NSX-T Rep Power: 13	Strange. I called my dealer on my 2010 370 Nismo, they took my VIN number and said no recall..... __________________ 2010 Magnetic Black NISMO 370Z 50k. 2000 Acura NSX-T Berlina Black 22k Lovefab Turbo 520 whp, Tein Flex EDFC, AP Racing Brakes, Downforce Stacey Style Skirts/Diffuser/Lip, Momo FX L2 Rims, Xenons, Comptech Shifter, 2004 Infiniti I-35 Black 232K

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*Voluntary Service Campaign ** Steering Lock Fix**

*Voluntary Service Campaign Steering Lock Fix