Nissan 370Z Forum  

Using after market oil filters will void the warrenty.. What?

So i was at the dealer earlier to get some parts i order and i decided to go to the supply department and get some copper washer for my first

Go Back   Nissan 370Z Forum > Nissan 370Z Tech Area > Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs


Reply
 
LinkBack Thread Tools Display Modes
Old 05-05-2011, 02:09 AM   #1 (permalink)
Noc
Base Member
 
Join Date: Apr 2011
Location: California
Posts: 18
Drives: 370z
Rep Power: 14
Noc is on a distinguished road
Default Using after market oil filters will void the warranty.. What?

So i was at the dealer earlier to get some parts i order and i decided to go to the supply department and get some copper washer for my first oil change. The sales personnel told me that using other oil filters instead of the nissan factory filters will void my warranty.

I was shocked but i didnt wanna argue. Anyone know if it is true? I swear i read about this somewhere and the conclusion was using other branded oil filters will not void any warranties..

Last edited by Noc; 05-05-2011 at 03:55 AM. Reason: Fixed some typos
Noc is offline   Reply With Quote
Old 05-05-2011, 02:52 AM   #2 (permalink)
A True Z Fanatic
 
ImportConvert's Avatar
 
Join Date: Jun 2010
Location: SWMO
Posts: 4,454
Drives: 2019 CX5 GT Reserve
Rep Power: 7626
ImportConvert has a reputation beyond reputeImportConvert has a reputation beyond reputeImportConvert has a reputation beyond reputeImportConvert has a reputation beyond reputeImportConvert has a reputation beyond reputeImportConvert has a reputation beyond reputeImportConvert has a reputation beyond reputeImportConvert has a reputation beyond reputeImportConvert has a reputation beyond reputeImportConvert has a reputation beyond reputeImportConvert has a reputation beyond repute
Default

Quote:
Originally Posted by Noc View Post
So i was at the dealer earlier to get some parts i order and i decided to go to the supply department and get some copper washer for my first oil change. The sales personnel told me that using other oil filters instead of the nissan factory filters will void my warrenty.

I was shocked but i didnt wanna argue. Anyone know if it is true? I swear i read about this somewhere and the conclusion was using other branded oil filters will not void any warrenties..
Doesn't matter if it's true or not. If you plan on having your car serviced at that dealership if a warranty issue arises, it matters.

Sure, Nissan will probably make it right in the end, but I PROMISE you will have an easier time of it if the service-manager is in your corner going to bat for you instead of hamstringing you.

No, OEM filter is not TECHNICALLY required for warranty, but in YOUR case, it makes things better.

I would just run it. It can't be that expensive and I'm sure it works just fine.
ImportConvert is offline   Reply With Quote
Old 05-05-2011, 07:31 AM   #3 (permalink)
The370Z.com Sponsor
 
Mike's Avatar
 
Join Date: Jun 2009
Location: Loganville, GA
Posts: 5,944
Drives: 370z
Rep Power: 2185
Mike has a reputation beyond reputeMike has a reputation beyond reputeMike has a reputation beyond reputeMike has a reputation beyond reputeMike has a reputation beyond reputeMike has a reputation beyond reputeMike has a reputation beyond reputeMike has a reputation beyond reputeMike has a reputation beyond reputeMike has a reputation beyond reputeMike has a reputation beyond repute
Default

also, if its a car you care about and are concerned with long term warranty issues, you are better off letting the dealer do your oil changes and other routine maintenance. Sure its a little costlier up front, but in the off chance something questionable happens later, or something fails just out of warranty, they are more likely to go to bat for you if you have a service history with them than if you just came when you have warranty work only.
__________________
NISSAN: 75 280Z / 86 300ZX GLL /87 Sentra SE / 03 350Z / 23 Z
Porsche: 93 968 / 23 Macan GTS / 93 968
Mike is offline   Reply With Quote
Old 05-05-2011, 07:54 AM   #4 (permalink)
A True Z Fanatic
 
onzedge's Avatar
 
Join Date: Apr 2010
Location: Battle Lake MN
Age: 63
Posts: 183,964
Drives: 370Z 240Z
Rep Power: 2684736
onzedge has a reputation beyond reputeonzedge has a reputation beyond reputeonzedge has a reputation beyond reputeonzedge has a reputation beyond reputeonzedge has a reputation beyond reputeonzedge has a reputation beyond reputeonzedge has a reputation beyond reputeonzedge has a reputation beyond reputeonzedge has a reputation beyond reputeonzedge has a reputation beyond reputeonzedge has a reputation beyond repute
Default

Quote:
Originally Posted by Noc View Post
So i was at the dealer earlier to get some parts i order and i decided to go to the supply department and get some copper washer for my first oil change. The sales personnel told me that using other oil filters instead of the nissan factory filters will void my warranty.

I was shocked but i didnt wanna argue. Anyone know if it is true? I swear i read about this somewhere and the conclusion was using other branded oil filters will not void any warranties..
This is simply not true -- aftermarket oil filters will not void the warranty.
__________________
Koni|Swift|Michelin|Motordyne|Berk|RJM Performance|Gates|SPL|Motul|Technafit|Ate Super Blue|Hawk
Tommy Kaira|Momo|Optima|Hella|Hotchkis|Red Line|ZSpeed|Stillen|B&M|H&R
onzedge is offline   Reply With Quote
Old 05-05-2011, 09:20 AM   #5 (permalink)
6MT
A True Z Fanatic
 
6MT's Avatar
 
Join Date: May 2009
Location: ITU Zone 2
Posts: 22,459
Drives: Reliant Robin
Rep Power: 1789
6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute
Default

Quote:
Originally Posted by Noc View Post
So i was at the dealer earlier to get some parts i order and i decided to go to the supply department and get some copper washer for my first oil change. The sales personnel told me that using other oil filters instead of the nissan factory filters will void my warranty.

I was shocked but i didnt wanna argue. Anyone know if it is true? I swear i read about this somewhere and the conclusion was using other branded oil filters will not void any warranties..
That dealer just broke a federal law. There was a US supreme court ruling (can't remember the reference), that turned the whole "you must use OEM filters" lie from manufacturers on its ear.

If they say that it will void any warranty, they can and have been successfully sued. It's garbage what they're saying. Part of the reason is that ALL car manufacturers DON'T make their own filters. Aftermarket companies do. And to say that not using OEM filters voids a warranty is like saying that there is no filters made that will. (Part of the ruling from the courts.)

I suggest you go elsewhere. They're telling you a lie (and they should know it).
__________________
Andrew

2009 370Z Sport/Touring 6MT sold
2013 Honda Civic Si coupe D/D
6MT is offline   Reply With Quote
Old 05-05-2011, 09:27 AM   #6 (permalink)
Premium Member
 
TreeSemdyZee's Avatar
 
Join Date: Dec 2009
Location: Kentuck-IANA
Age: 59
Posts: 4,880
Drives: '09 370 & ‘14 Juke
Rep Power: 27408
TreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond repute
Default

Quote:
Originally Posted by 6MT View Post
That dealer just broke a federal law. There was a US supreme court ruling (can't remember the reference), that turned the whole "you must use OEM filters" lie from manufacturers on its ear.

If they say that it will void any warranty, they can and have been successfully sued. It's garbage what they're saying. Part of the reason is that ALL car manufacturers DON'T make their own filters. Aftermarket companies do. And to say that not using OEM filters voids a warranty is like saying that there is no filters made that will. (Part of the ruling from the courts.)

I suggest you go elsewhere. They're telling you a lie (and they should know it).
Man, if you could find that ruling, I'd love a link to it. I'm kind of a d*** and like to shove a paper in someone's face when they're trying to throw b.s. in my face.

It cracks me up that they try to make people think that they make their own filters and oil. They don't even make all of the moving parts in their cars. No one does anymore.
TreeSemdyZee is offline   Reply With Quote
Old 05-05-2011, 09:27 AM   #7 (permalink)
A True Z Fanatic
 
Econ's Avatar
 
Join Date: Jan 2011
Location: New York City
Posts: 2,546
Drives: Fiat?
Rep Power: 19
Econ is a jewel in the roughEcon is a jewel in the roughEcon is a jewel in the roughEcon is a jewel in the rough
Default

Quote:
Originally Posted by 6MT View Post
That dealer just broke a federal law. There was a US supreme court ruling (can't remember the reference), that turned the whole "you must use OEM filters" lie from manufacturers on its ear.

If they say that it will void any warranty, they can and have been successfully sued. It's garbage what they're saying. Part of the reason is that ALL car manufacturers DON'T make their own filters. Aftermarket companies do. And to say that not using OEM filters voids a warranty is like saying that there is no filters made that will. (Part of the ruling from the courts.)

I suggest you go elsewhere. They're telling you a lie (and they should know it).

Yea, unfortunatley most dealers are crap nowadays.....

My dealer originally told me that their oli filter was the only one that would fit a 370z. LOL
Econ is offline   Reply With Quote
Old 05-05-2011, 09:27 AM   #8 (permalink)
Enthusiast Member
 
leighspped's Avatar
 
Join Date: Feb 2011
Location: Morristown
Posts: 444
Drives: US
Rep Power: 14
leighspped is on a distinguished road
Default

They also have to prove that your modification are what caused that damage.

Federal Warranty Laws For Your Car, Truck, Van Or Suv
__________________
Performance: Fast Intentions LTH + CBX + Injen CAI + UpRev + KW3 + Whiteline sway bars + short throw shifter + 34r oil cooler = 335whp + (OS Giken Clutch and Diff)
Interior : Recaro seat + Alpine HU and Rockford Fosgate Amp and Speakers + Passport 9500ci + JDM shift knob + LED's Forged avant garde m310's 19x9 19x12 RE-11
leighspped is offline   Reply With Quote
Old 05-05-2011, 09:32 AM   #9 (permalink)
6MT
A True Z Fanatic
 
6MT's Avatar
 
Join Date: May 2009
Location: ITU Zone 2
Posts: 22,459
Drives: Reliant Robin
Rep Power: 1789
6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute
Default

Quote:
Originally Posted by TreeSemdyZee View Post
Man, if you could find that ruling, I'd love a link to it. I'm kind of a d*** and like to shove a paper in someone's face when they're trying to throw b.s. in my face.

It cracks me up that they try to make people think that they make their own filters and oil. They don't even make all of the moving parts in their cars. No one does anymore.
I just found it. It's called the "Magnuson-Moss Warranty Improvement Act". As a result of a US Supreme court ruling, the Federal Trade Commission wrote and Congress passed this act. Which forbids a manufacturer from claiming that a vehicle's warranty would be void if anything other than the OEM filter is used during the warranty period. If the manufacturer makes such a claim, they are violating federal laws and are subject to "action" from federal authorities.

Hope this helps.
__________________
Andrew

2009 370Z Sport/Touring 6MT sold
2013 Honda Civic Si coupe D/D
6MT is offline   Reply With Quote
Old 05-05-2011, 09:34 AM   #10 (permalink)
A True Z Fanatic
 
Join Date: Aug 2009
Location: N/A
Posts: 76,801
Drives: N/A
Rep Power: 141520
kenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond repute
Default

i use factory filters but that's because i can get them pretty cheap locally with the washers.

i dont think using other manufacture filters can void your warranty... unless they can prove to you that the crap filter of choice ruined the engine somehow including the threads for the filter and stuck o-ring or something creating a leak.
kenchan is offline   Reply With Quote
Old 05-05-2011, 09:46 AM   #11 (permalink)
A True Z Fanatic
 
USMCASA's Avatar
 
Join Date: Nov 2009
Location: NC
Posts: 1,152
Drives: 09 370z CY M6
Rep Power: 17
USMCASA is just really niceUSMCASA is just really niceUSMCASA is just really niceUSMCASA is just really nice
Default

i have ran k&n oil filters since i bought the car and mobil 1 oil for every oil change. never had an issue, never had the dealer say my warranty was voided. screw that dealer.
USMCASA is offline   Reply With Quote
Old 05-05-2011, 10:47 AM   #12 (permalink)
Enthusiast Member
 
AllForTheCash's Avatar
 
Join Date: Sep 2010
Location: NJ
Posts: 385
Drives: 370z
Rep Power: 14
AllForTheCash is on a distinguished road
Default

Quote:
Originally Posted by USMCASA View Post
i have ran k&n oil filters since i bought the car and mobil 1 oil for every oil change. never had an issue, never had the dealer say my warranty was voided. screw that dealer.


AMSOIL + Mobil 1 Filter...Used it on my G35 for 6 years. Doing the same with the Z..
__________________
2010 370z Brilliant Silver/Frost - Touring - Sport - Navigation - 6MT
AllForTheCash is offline   Reply With Quote
Old 05-05-2011, 10:52 AM   #13 (permalink)
Enthusiast Member
 
MyZ4U2C's Avatar
 
Join Date: Mar 2011
Location: Salt Lake City
Posts: 448
Drives: 40th Z #51, 15 FozXT
Rep Power: 554
MyZ4U2C has a reputation beyond reputeMyZ4U2C has a reputation beyond reputeMyZ4U2C has a reputation beyond reputeMyZ4U2C has a reputation beyond reputeMyZ4U2C has a reputation beyond reputeMyZ4U2C has a reputation beyond reputeMyZ4U2C has a reputation beyond reputeMyZ4U2C has a reputation beyond reputeMyZ4U2C has a reputation beyond reputeMyZ4U2C has a reputation beyond reputeMyZ4U2C has a reputation beyond repute
Default

Keep in mind if you use aftermarket filters and the engine goes bad, it makes it easier to point out that the filter used caused the damage, thus voiding the warranty, I work for a warranty service center for a crappy American car company and I have spoken with dealers who will say the aftermarket filter caused sludge buildup or dirt to get in from a aftermarket air filter, basically..dealers are not going to go to bat for you if you dont service with them and just take the car in to try and get warranty work done, they hate it. However if you just use their parts and do routine services they will stand behind you, If you dont go to them for work, then they are going to find reasons to not help vs if you are a good customer they will stand by you. Usually the warranty service center is going to stand by what the dealers diagnosis is
__________________
40th Anniversary Fairlady Z - Tommy Kaira - FI CF CBE - Stillen Gen 3
MyZ4U2C is offline   Reply With Quote
Old 05-05-2011, 11:01 AM   #14 (permalink)
Enthusiast Member
 
houkouonchi's Avatar
 
Join Date: Jun 2010
Location: Ontario, California
Posts: 440
Drives: '14 GT-R '10 M6 370z
Rep Power: 14
houkouonchi has a spectacular aura abouthoukouonchi has a spectacular aura about
Default

Quote:
Originally Posted by ImportConvert View Post
Doesn't matter if it's true or not. If you plan on having your car serviced at that dealership if a warranty issue arises, it matters.

Sure, Nissan will probably make it right in the end, but I PROMISE you will have an easier time of it if the service-manager is in your corner going to bat for you instead of hamstringing you.

No, OEM filter is not TECHNICALLY required for warranty, but in YOUR case, it makes things better.

I would just run it. It can't be that expensive and I'm sure it works just fine.
This is exactly why I get all my oil changes at the dealer.
houkouonchi is offline   Reply With Quote
Old 05-05-2011, 11:02 AM   #15 (permalink)
6MT
A True Z Fanatic
 
6MT's Avatar
 
Join Date: May 2009
Location: ITU Zone 2
Posts: 22,459
Drives: Reliant Robin
Rep Power: 1789
6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute
Default

Quote:
Originally Posted by MyZ4U2C View Post
Keep in mind if you use aftermarket filters and the engine goes bad, it makes it easier to point out that the filter used caused the damage, thus voiding the warranty, I work for a warranty service center for a crappy American car company and I have spoken with dealers who will say the aftermarket filter caused sludge buildup or dirt to get in from a aftermarket air filter, basically..dealers are not going to go to bat for you if you dont service with them and just take the car in to try and get warranty work done, they hate it. However if you just use their parts and do routine services they will stand behind you, If you dont go to them for work, then they are going to find reasons to not help vs if you are a good customer they will stand by you. Usually the warranty service center is going to stand by what the dealers diagnosis is
I'm not sure what "crappy" American company you work for. But, many of my customers are Manufacturer Dealers (ie: GM, Ford, Honda, etc.). To them, warranty work is where they make their money in their service bays. If it wasn't for the warranty work, their service departmants would be out of business. And it has happened that some have closed their service bays because they aren't getting enough warranty work. So I'm not sure your explanation above holds water with a lot of dealers.
__________________
Andrew

2009 370Z Sport/Touring 6MT sold
2013 Honda Civic Si coupe D/D
6MT is offline   Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
warranty void if I track the car? MoChu Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs 26 10-19-2010 09:57 AM
Does an Exhaust Mod void Warranty Nismo_370z Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs 7 10-19-2010 09:50 AM
Warrenty issues with aftermarket intake kyung88 Nissan 370Z General Discussions 25 02-07-2010 01:56 AM
Exhaust Void Warranty? Ajpender Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs 9 07-30-2009 01:56 PM
Exhaust Void Warranty? Ajpender Exterior & Interior 1 07-15-2009 09:28 AM


All times are GMT -5. The time now is 01:54 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2