Nissan 370Z Forum

Nissan 370Z Forum (http://www.the370z.com/)
-   Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs (http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/)
-   -   Intelligent Key System Warning Light... (http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/12294-intelligent-key-system-warning-light.html)

wilsonp 10-14-2012 12:32 AM

Sadly I don't believe Nissan holds 370Z owners with the same regard as GT-R owners. A better company would.

kactussjack 10-21-2012 03:33 PM

Just had the column lock failure last Thursday @ 17,500 miles. Rev C. It best be covered under warranty.

I saw in a few posts up that a rev E failed. Does anyone know if Nissan actually fixed the problem or a just replacing the part & it could happen again? GM did something like this on the C-5 vettes. They even had a recall, but it only solved the column lock problem on the auto, not the manual. I'm thinking that the bypass harness I saw in another thread may be worthwhile still.

GaleForce 10-21-2012 03:47 PM

Quote:

Originally Posted by kactussjack (Post 1972982)
Just had the column lock failure last Thursday @ 17,500 miles. Rev C. It best be covered under warranty.

I saw in a few posts up that a rev E failed. Does anyone know if Nissan actually fixed the problem or a just replacing the part & it could happen again? GM did something like this on the C-5 vettes. They even had a recall, but it only solved the column lock problem on the auto, not the manual. I'm thinking that the bypass harness I saw in another thread may be worthwhile still.

Nobody knows if they actually fixed the steering lock with the latest revisions.

Nissan obviously knows about the problem because they removed the Steering Lock module from the 2012 and newer models completely.

buzzman3 10-22-2012 02:48 AM

Welcome me to the club of having my car not start because of that damn steering wheel lock. Luckly, my wheel isn't locked. I bought my 2009 used from the dealership with 28,820 miles on it. I haven't even owned it for a year yet.

Also, my car is beeping 3 times after I lock the car with the remote. I hope my battery does not die :(

This blows! :(

kactussjack 10-22-2012 08:02 AM

Does anyone have a copy of the GTR recall or a TSB? I'd like to take a look at it.

Has anyone had the column lock mechanism fail again after getting it fixed?

ayrton88 10-22-2012 09:20 AM

Hope this isn't a stupid question. I am often parallel parked on the street when I visit my girlfriend. If I had this issue, how could I get my car towed? Mine is a stick so I could put it in neutral, but if the steering is locked how can you get it out of the parking spot? I've seen people towed when parked illegally and they just kind of drag the car out into the street. Hate to think of that happening to my car. Besides, it is so low I don't think they could get the lift under it.

2011 Nismo#91 10-22-2012 11:35 AM

Yes I have seen them drag cars out, it seems to be the standard procedure for parking violations, they don't care because you parked in the wrong spot and it's the owners fault.

However I have had my car moved in a parking lot at work because they needed to do some emergency repairs and my car was in the way. I was totally weired out because the car wasn't were I left it and I asked how the heck did they move it when it was in gear and had the parking brake engaged (it was a fwd car). They showed me the rollers they have to move peoples cars if they need to. They just lift up the car up a few inches place rollers under the wheels and slowly move it.

DLSTR 10-22-2012 12:17 PM

Quote:

Originally Posted by kactussjack (Post 1972982)
Just had the column lock failure last Thursday @ 17,500 miles. Rev C. It best be covered under warranty.

I saw in a few posts up that a rev E failed. Does anyone know if Nissan actually fixed the problem or a just replacing the part & it could happen again? GM did something like this on the C-5 vettes. They even had a recall, but it only solved the column lock problem on the auto, not the manual. I'm thinking that the bypass harness I saw in another thread may be worthwhile still.

I have a 2010 with Rev E. Just installed my bypass kit. Do it! Dont even hesitate. I thought about pulling the fuse. Bypass kit is easier and you have zero risk to a very expensive electrical system in case you mess up pulling the fuse.
Either method is good. Kit was better for me. I didnt feel like mine would fail as the 09's are severely affected by this. Worth the money for peace of mind!

angels3k 10-22-2012 01:32 PM

add my car to the list 2009 370z sports package,, its sitting on my drive way with the intelligent key light on and my windows down... I am unable to roll them up. Im under 36k but it was purchased 9/25/09.... So im under the mileage warranty but over the 3 years by a month!! I better be under warranty!! Im towing it to the dealer in a few hours.

Huan'z 10-22-2012 03:22 PM

Quote:

Originally Posted by angels2k (Post 1974369)
add my car to the list 2009 370z sports package,, its sitting on my drive way with the intelligent key light on and my windows down... I am unable to roll them up. Im under 36k but it was purchased 9/25/09.... So im under the mileage warranty but over the 3 years by a month!! I better be under warranty!! Im towing it to the dealer in a few hours.

Tell them this problem should be recall for our z too not only gtr!! Good luck buddy!!


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angels3k 10-24-2012 06:24 PM

Quote:

Originally Posted by Huan'z (Post 1974598)
Tell them this problem should be recall for our z too not only gtr!! Good luck buddy!!


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thanks bro. (UPDATE). I'm sad to inform that the dealer is not helping me out. I disputed that this problem was recalled on the GTR and the number of cases regarding the 09 and 10 370z keep rising, but they just gave me the finger and are asking for 1300 to fix it. I called nissan customer relations and filed a case and today I got a nice phone call also giving me the finger saying I'm on my own. I have no choice but to get it fixed, but I feel like this is some BS.:thumbsdown: My car is getting fixed and should be done friday.

Huan'z 10-24-2012 09:53 PM

Quote:

Originally Posted by angels2k (Post 1979118)
thanks bro. (UPDATE). I'm sad to inform that the dealer is not helping me out. I disputed that this problem was recalled on the GTR and the number of cases regarding the 09 and 10 370z keep rising, but they just gave me the finger and are asking for 1300 to fix it. I called nissan customer relations and filed a case and today I got a nice phone call also giving me the finger saying I'm on my own. I have no choice but to get it fixed, but I feel like this is some BS.:thumbsdown: My car is getting fixed and should be done friday.

Just keep all the paper work And all the receipt buddy. Soon or later this problem will be recall too. So u don't have to arguments with them when asking for refund. It's sucks man. Even the z is just 1/3 or 1/2 price of the gtr we deserve to treat same service. Just unacceptable. Sorry to hear that buddy


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angels3k 10-25-2012 12:32 PM

Quote:

Originally Posted by Huan'z (Post 1979423)
Just keep all the paper work And all the receipt buddy. Soon or later this problem will be recall too. So u don't have to arguments with them when asking for refund. It's sucks man. Even the z is just 1/3 or 1/2 price of the gtr we deserve to treat same service. Just unacceptable. Sorry to hear that buddy


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Thanks bro, yea I'am keeping it and waiting for that glorious day when the recall is announced. Did you have the same problem on your z?

Huan'z 10-25-2012 01:13 PM

Quote:

Originally Posted by angels2k (Post 1980431)
Thanks bro, yea I'am keeping it and waiting for that glorious day when the recall is announced. Did you have the same problem on your z?

Yes sir. Parked the z for a whole week because went out of town. When get back warm the z for around 10 mins then the next day nothing working. The key fob doesn't work have to used the manual key to unlock the z. I was thinking the battery was bad. So grab the battery to autozone, orelly, and advance auto parts. They all said the battery was good. Then get back here on forum try to search around. Found this thread. Then I called my dealer and they tow my car for free because still under warranty. Then after diagnose. They found out the steering lock mechasm was bad and the body control module was bad too. They replaced both parts now working good. The service adviser said. A lot of z and altima had same problem. That's y thats the first thing get in there head when they see z or altima failed like mine. Then after 3 days got my car back. (They also recall the navigation software) then bring the car back in next day to ask them fix the fuel LEDs that won't go full even u just filled it full tank of gasoline. So far no more issue. They fix all of it. Because I'm running out of warranty too. Just want to search around the forum what else need to be done. Big thanks to the370z.com!!:)


P.s they also said they can't understand why nissan still not recall this issues on our z and altima. But they believe a lot of customer already files the case of steering lock. They believe soon or later this will be recall for the z too. That's what I heard from my service adviser at mossy Nissan. (Houston, Texas on I-10/Katy fwy)


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RevzTo9K 10-29-2012 05:12 PM

Found this forum when researching a similar problem with my car - a 2011 Infiniti G37xS AT with 19,130 miles. Tow truck just dropped her off at the dealer. I pointed them in the direction of the steering lock (thanks, guys). Will report back on what they come up with.

RevzTo9K

'11 G
'07 Z

More details if you're interested:

Pulled into my driveway, pushed the button, engine shut off. Yellow KEY light on solid. Doors would not unlock using switches or FOB (I had to manually flip the door lock to get out). NAV display and Bluetooth stayed on. Brake very hard to push. No start, no ACC, no nothing. Exterior trunk release button would not work. Interior trunk release button worked fine.

buzzman3 10-30-2012 03:02 AM

Quote:

Originally Posted by buzzman3 (Post 1973729)
Welcome me to the club of having my car not start because of that damn steering wheel lock. Luckly, my wheel isn't locked. I bought my 2009 used from the dealership with 28,820 miles on it. I haven't even owned it for a year yet.

Also, my car is beeping 3 times after I lock the car with the remote. I hope my battery does not die :(

This blows! :(

I had my car towed to Fremont Nissan and after a day, they said they will charge me $1300 for the part and labor. They said my extended warranty did not cover this part. I was very upset. I called Dublin Nissan, where I bought the car. They looked through my paperwork and saw that I also got a "Portfolio Coverage", which covered the part and labor of the steering wheel lock.

I called Fremont Nissan and told them about my other coverage. They said they cannot honor it because of their "policy". I got so angry and cussed them out. I called Dublin Nissan back and they said they can do everything for just the cost of my deductible ($50). I had my car towed there and it took an extra three days for it to be totally fixed.

I'm very happy to have only paid $50, but I was almost ready to pay Fremont Nissan $1300 to repair my car.

TonySlimfast 10-30-2012 12:13 PM

ahhhhhh had a key warning light on yesterday, now today i cant start my car, my convertible top is down and my car is stuck in my drive way. Call nissan and they told me to tow my car to the dealer, but my car is dropped and the tow truck couldnt tow me from my drive way...... stuck like chuck

dainedazz 11-10-2012 01:00 PM

My cars turn for this bs. Stuck at a gas station waiting for the flat bed. Wonder what they'll say..

jadeb0x 11-17-2012 04:31 PM

add me to the list

'09 base at 57000 miles, 60 degrees out.
"Key" light on
"LOCK" on ignition button
lights turn on, doors unlock, windows are down

USMCASA 11-18-2012 05:35 PM

add me to the list, **** this car. never buying another after reading all the posts about nissan not fixing this on the z's and others only the gtr. **** nissan

HandnPantz 11-26-2012 08:10 PM

Im scared......I own a 09 with over 36,000 miles.

Huan'z 11-26-2012 09:35 PM

Quote:

Originally Posted by HandnPantz (Post 2034359)
Im scared......I own a 09 with over 36,000 miles.

Do u have extended warranty. They probably will sent u a offer if u want to purchase a extended warranty.


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Wiggins3377 11-27-2012 10:19 AM

This issue just came up with my 40th yesterday, luckily im still under warranty, however I installed a Gen 3 intake. Realizing this has nothing to do with the problem and uncertain what voids our warranty. Should I reinstall my stock intake to be safe? Anyone with experience? Hoping to take my car to the dealer tomorrow.

Huan'z 11-27-2012 12:39 PM

Quote:

Originally Posted by Wiggins3377 (Post 2034995)
This issue just came up with my 40th yesterday, luckily im still under warranty, however I installed a Gen 3 intake. Realizing this has nothing to do with the problem and uncertain what voids our warranty. Should I reinstall my stock intake to be safe? Anyone with experience? Hoping to take my car to the dealer tomorrow.

Nope. U don't have to. When they fix my z. I had a injen intake. Test pipe. And exhaust system. Don't waste your time mate!:)


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Wiggins3377 11-27-2012 12:50 PM

Quote:

Originally Posted by Huan'z (Post 2035275)
Nope. U don't have to. When they fix my z. I had a injen intake. Test pipe. And exhaust system. Don't waste your time mate!:)


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Awesome. Thanks for the info.

Tronchaser 11-27-2012 03:35 PM

Ok, just had this happen with my '10 model with a C revision code. I whacked it with a hammer and I was able to turn it on.

Question, should I pull the fuse to disable it? Or should I go ahead and have it replaced with a newer version?

hot370z 11-27-2012 07:13 PM

Ok my Z died today Intelligent Key warning came on and Security indicator light is blinking changed the battery on my key Nothing happened couldn"t start my car streeing wheel can turn wasn't locked. Help??? Out a warranty.

Wiggins3377 11-28-2012 08:35 AM

Update on my scenario. Intelligent Key light is still on, but went to start my car today and had no issues. Still took it to the dealer to get it checked out. Hopefully I will know more today. I'll keep everyone posted.

DLSTR 11-28-2012 01:45 PM

Quote:

Originally Posted by Tronchaser (Post 2035520)
Ok, just had this happen with my '10 model with a C revision code. I whacked it with a hammer and I was able to turn it on.

Question, should I pull the fuse to disable it? Or should I go ahead and have it replaced with a newer version?

Pull the fuse or another method to disable. The current Z did not come with. So its worth ZERO. Pull the fuse, cut the wire or order and install the bypass harness.

Huan'z 11-28-2012 03:10 PM

Quote:

Originally Posted by Tronchaser (Post 2035520)
Ok, just had this happen with my '10 model with a C revision code. I whacked it with a hammer and I was able to turn it on.

Question, should I pull the fuse to disable it? Or should I go ahead and have it replaced with a newer version?

Honestly if u still under warranty let the dealer tow your car and ask them out u in loaner ASAP and let them fix their messed.


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Tronchaser 11-28-2012 03:57 PM

I pulled the fuse guys... thanks for the assist!

e36er 11-28-2012 10:48 PM

darn....it happened to me today on the way to shop to change my exhaust.....

http://imageshack.us/a/img842/2995/20121128124927.jpg
http://imageshack.us/a/img6/4614/20121128122749.jpg

anthonyy 11-29-2012 03:51 PM

^ sucks bro. Car is looking sick on that flat bed though!

getmecoffee 11-29-2012 04:32 PM

Add me to the list today! Got the LOCK error ugh. Had to Tow it to Port Chester Nissan

hot370z 12-01-2012 12:04 AM

The problem was my Steering Lock Assembly. 43065 miles on my Z. It was replaced.

getmecoffee 12-03-2012 07:13 AM

Fixed...Steering Lock Assembly (48700-JF00D) as well. My Z has 71,000 (2009). I have car warrenty so paid nothing...would have been $900 with labor and tax.

mayday813 12-11-2012 11:27 PM

Quote:

Originally Posted by kactussjack (Post 1973785)
Does anyone have a copy of the GTR recall or a TSB? I'd like to take a look at it.

Has anyone had the column lock mechanism fail again after getting it fixed?

The TSB is NTB12-041. You can see a copy at Nissanhelp.com | All About Nissan. If I recall the TSB applies to a number of Nissan vehicles including some 2011 and 2012 370Z's.

Ricks. 12-17-2012 09:49 PM

intelligent key system warning light - resolution
 
Hey guys,

I recently had a bad experience with my 370Z and I'll like to share with you all.

Went to my garage and pressed the start button but nothing happend. The "Vehicle information display" was displaying "intelligent key system warning light".
The start button, wen pressed, went from ACC to ON but with no engine response, complete dead.

Troubleshooting:
1- check on the voltmeter for the battery voltage. (between 12 a 14 volts)
2- check the battery from your key (the 370z come with a "low battery warning light" that should let you know when to replace your battery key. This sigh will be displayed at the vehicle information display")
Ps: the doors should be opening and close locking and unlocking, headlight plus all lights internal and external should be just fine.

Resolution:

1- tow truck needs to be called. :shakes head:
2- take to the Nissan dealer.
3- the problem it'll be:

* Lock Steering 48700-JF00D $ 689.89
* Bolt 48703-06F04 $ 2.88
* Overnight freight $ 63 (be careful, don't let then full you. Tell then you will not pay any freight. In my case I have warranty so I pay just the deductible 50$)
* Labor $ 297.99
* tow. $ 111 ( of course will depend on where you r located and where are you going).
* Others (they described as: "subl grahams wrecker inv#411110 cn) $78
* misc. charges: 40.23

TOTAL: 1166.31 $

Well I got done at Nissan Bankston on the 4707 obj freeway Dallas.

Ok guys let me know what you think or if you need any help since passed through this already!!!

See you all later .....


Ricks. :tiphat:

TacoZ 12-19-2012 09:52 PM

Same thing happened to me today. The car is sitting at the dealership and I will be calling Nissan tomorrow to see if they will do anything for me. I'm tired of all the car problems I have gotten with the Z. It's my first Z and first Nissan. They're not giving me any confidence in their brand an reliability.

Gearhead51 12-26-2012 07:31 AM

Add me to the list. My GF drove it to work on a rainy Christmas Eve. Came out after work, no start.. nothing. She was telling me the symptoms, and I thought she was crazy, so I tossed the jump box in my car and headed to her work. No soap. The car sat at the Chrysler dealership where she works over Christmas. Took her to work this morning... tried the battery cable removal and the steering wheel bang trick to no avail. I can go back and tap the lock to see if it unlocks. The car has 46k miles, and I think she has the extended warranty, but I dunno. If not, I'll fix it and probably sell the car.

This car has been the worst vehicle I've ever owned. For a year it had leaky injectors. Nobody could figure it out even though I told them that it had classic "leaky injector syndrome." I learned about this syndrome when mid '80s RX7s would come into the shop flooded. I have a F350 with 340k miles. I have a VW Jetta TDI with 229k miles. Hell, I have a 430rwhp '94 RX7, and it's more reliable than this Z. A RX7 is more reliable?!? Funny thing is... we were talking a week ago about selling the RX7 and the Z and buying a GTR. I don't see that happening now. She wants a new Challanger RT8. This car is babied and perfectly maintained, but is falling apart around us. We don't even drive it hard. If we want to go fast, we take the RX7. I'll keep you guys informed.


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