Nissan 370Z Forum
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Nissan 370Z Forum (http://www.the370z.com/)
-   Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs (http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/)
-   -   Intelligent Key System Warning Light... (http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/12294-intelligent-key-system-warning-light.html)

GaleForce 05-01-2012 08:02 AM
Quote:
Originally Posted by Corona370z (Post 1696264)
lol Thanks. I have looked at the DIY and I finally got an English Speaking German on the line to tell me the issue (which I already know) and he went on to tell me that it's going to be 2300 Euro to fix and I told him that it's still under warranty and he said it works differently in Germany. I told him not to touch it until it actually clears that I won't pay anything. If not, then I'll just order the part myself and fix it with a friend of mine.
Good idea. If you know how to use a screwdriver, then you should be able to do this job by following the DIY.

Keep us posted with how you make out.

cevans87 05-02-2012 09:01 AM
Quote:
Originally Posted by Thechidz (Post 1529447)
Did anyone else receive an email from Nissan Consumer Affairs for a customer satisfaction survey?

This is how I responded:

I am still dissatisfied with Nissan's reluctance to address the issue with REV A, B and C steering wheel lock failures in the 2009 and early 2010 370z. this exact same part was recalled in the GTR for failures and many people are currently experiencing problems with the part failing at great inconvenience to the consumer. On the forums online that I frequent every day there are new complaints about their steering wheel locks failing. I hope that Nissan decides to address this issue in the very near future.
I traded my 370z in on a Wrangler after that ********. My car had JUST ran out of warranty by about 2000 miles when this happened. I called Nissan and they wouldn't budge on it. I had to pay $1200 out of pocket just to have it still to a point where maybe it could happen again at any point, F that.

I've had two Altima's before that and my mother also drives an Altima, I told them I would never drive another Nissan again and they couldn't care less. I filled out that survey with great anger, lol.

Corona370z 05-31-2012 07:13 AM
Quote:
Originally Posted by GaleForce (Post 1696279)
Good idea. If you know how to use a screwdriver, then you should be able to do this job by following the DIY.

Keep us posted with how you make out.
Been waiting patiently for a month now and I am never taking it to Nissan in Germany ever again. I am now trying to contact someone in the states to get this part quickly and getting my car back. The excuse I keep hearing is that the emailing is not getting back to him...tired of this!

SiXK 05-31-2012 08:09 AM
Quote:
Originally Posted by cevans87 (Post 1698555)
I traded my 370z in on a Wrangler after that ********. My car had JUST ran out of warranty by about 2000 miles when this happened. I called Nissan and they wouldn't budge on it. I had to pay $1200 out of pocket just to have it still to a point where maybe it could happen again at any point, F that.

I've had two Altima's before that and my mother also drives an Altima, I told them I would never drive another Nissan again and they couldn't care less. I filled out that survey with great anger, lol.
That's exactly the response I got when speaking with Nissan consumer affairs. I have owned 8 nissans including 5 Z's. I'll keep the two Z's I have because they are paid off, but, as of right now, I will not buy another Nissan ever again.

Huan'z 08-15-2012 06:09 PM
Guys what is the symptoms of steering lock failure. Pls? Thanks!:)

Huan'z 08-15-2012 06:46 PM
http://img.tapatalk.com/a69348a1-335a-5cbd.jpg
My car got towed to the dealer today. It's completely dead. No lights. Nothing. The key slot under the steering was on. (2 orange LEDs) and the starter button was on "on position" can't do anything. The horn is working. And step on break. Break lights come on. Other than that. Nothing. Can't start the car. No electrical power. = dead z:(

P.s tried the battery but it's 88% or 12.55 at autozone, advance auto parts and o'reilly. Is that symptoms of steering lock failure? Thanks in advance!!


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GaleForce 08-15-2012 06:58 PM
You will have the "key" symbol lit up solid on the instrument cluster if it's the steering lock issue, and the car won't start...

SmallermouseZ 08-15-2012 07:01 PM
this goes for all older models from 2011?

Huan'z 08-15-2012 08:28 PM
Quote:
Originally Posted by GaleForce (Post 1870814)
You will have the "key" symbol lit up solid on the instrument cluster if it's the steering lock issue, and the car won't start...
There's no power. Black out. Even dome light don't turn on. Basically nothing turn on.

http://img.tapatalk.com/4c1fd241-4c81-d6ed.jpg

http://img.tapatalk.com/4c1fd241-4c8c-3453.jpg

That's the only lights in my interior. Nothing else other than that.


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Huan'z 08-15-2012 09:56 PM
U can't operate any function or feature of the car. It's sucks. Talked to the dealer. After they check or diagnose my car. They disassembly the steering lock and doing diagnose by Tom morning they will call me back. So he said most likely that's the problem and will cover by warranty. And I believe this is not the first Nissan car had same problem that's y they check the steering lock.


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Huan'z 08-16-2012 10:34 AM
Got the problem. The dealer called and said the problem was "body control module" consider a brain of the car? Thats what i heard from him... and that's also the main caused of "steering lock" so if they going to replace it. Then my car won't have a problem of steering lock issue?


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Huan'z 08-16-2012 11:04 AM
http://img.tapatalk.com/450fafa1-19e7-bb54.jpg

This body control module.
Sorry if off topic or not the steering lock issue. Just want to share what is look like. For future if someone got same issue.


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GaleForce 08-16-2012 01:10 PM
Good to hear you're car is getting fixed. Thanks for the update.

Huan'z 08-17-2012 06:58 PM
They replace the body control module. But same things. Can't start the car and they said multiple problems. Hope covered it by Nissan warranty. Damn it:?:(


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Huan'z 08-20-2012 08:10 AM
Yay!! My baby is ready. They replaced "body control module" and "steering lock mechanism" now the car is ready!! They said the steering lock the one caused the body control module to failed.


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GaleForce 08-20-2012 08:37 AM
Quote:
Originally Posted by Huan'z (Post 1877566)
Yay!! My baby is ready. They replaced "body control module" and "steering lock mechanism" now the car is ready!! They said the steering lock the one caused the body control module to failed.


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Weird that you had both fail. Great news that you're up an running again :driving:

Huan'z 08-20-2012 08:41 AM
Yeah. Kinda weird. But my car wAs 2 years old and 19k miles. Same steering lock problem. So they should recall it. Kinda freak us out if that happened. Like cant operate any features of the car. Freak me out!!:)


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Huan'z 08-20-2012 10:01 PM
They replaced my steering lock that had an "e"? Is that a good one?


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GaleForce 08-20-2012 10:44 PM
Quote:
Originally Posted by Huan'z (Post 1878852)
They replaced my steering lock that had an "e"? Is that a good one?


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That would be the newest revision. Rev D was the last known revision prior to your information. Thanks for the info. :tup:

Huan'z 08-21-2012 08:26 AM
"d" that's the one equipped to my car that failed.


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GaleForce 08-21-2012 08:46 AM
Quote:
Originally Posted by Huan'z (Post 1879275)
"d" that's the one equipped to my car that failed.


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What year is your car? That's the first documented case on this forum of Rev D failing. Nissan was using Rev D as replacements for the GTR steering lock recall.

Huan'z 08-21-2012 09:32 AM
2010. I will take a picture and upload here the paper that saying mine was "rev D" that failed to respond. Then take a picture of new steering lock that they replaced. But will be later afternoon.


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Huan'z 08-21-2012 10:42 PM
1 Attachment(s)
Attachment 52971

This is the caused of my car. "weird"


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Huan'z 08-23-2012 01:40 PM
http://img.tapatalk.com/450fafa1-7901-e127.jpg

There's the replacement of the steering lock mechanism.

Sorry for the low quality. Just took it with my iPhone front camera.:)


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wilsonp 08-26-2012 01:10 PM
Very disappointed Nissan isn't recalling for the 370Z, or at least increasing the warranty for this.

GaleForce 08-26-2012 08:31 PM
Quote:
Originally Posted by Huan'z (Post 1883215)
http://img.tapatalk.com/450fafa1-7901-e127.jpg

There's the replacement of the steering lock mechanism.

Sorry for the low quality. Just took it with my iPhone front camera.:)


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It looks like you have revision D. :tup: Ignore the Group of letters that for an "E", look at the JF00D, thats the version.

Huan'z 08-26-2012 09:16 PM
Quote:
Originally Posted by GaleForce (Post 1887848)
It looks like you have revision D. :tup: Ignore the Group of letters that for an "E", look at the JF00D, thats the version.
My bad. Thanks for pointing it out. Thanks buddy!!:)


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BigT 10-04-2012 06:32 PM
Add my 2011 to the list. Both my fobs (the one i've always used and the brand new unused one) lock and unlock my doors, but cannot start the car. The intelligent key warning light is on. Stuck in my driveway. The car is only 10 months old since purchased new.

dmhenderson 10-04-2012 10:18 PM
Put the fob inside the fobgina/fob receptacle and try again

BigT 10-05-2012 10:50 AM
Quote:
Originally Posted by dmhenderson (Post 1945523)
Put the fob inside the fobgina/fob receptacle and try again
I did. Both keys. Nothing, not even ACC mode.

Huan'z 10-06-2012 09:28 AM
Quote:
Originally Posted by BigT (Post 1946145)
I did. Both keys. Nothing, not even ACC mode.
Let the dealer tow it for free and get a loaner car bro.


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didymus 10-06-2012 09:43 AM
Note to self... Disconnect steering lock...

geddy lee 10-08-2012 08:38 AM
Just remove the steering lock fuse

BigT 10-09-2012 07:31 AM
Quote:
Originally Posted by BigT (Post 1945224)
Add my 2011 to the list. Both my fobs (the one i've always used and the brand new unused one) lock and unlock my doors, but cannot start the car. The intelligent key warning light is on. Stuck in my driveway. The car is only 10 months old since purchased new.
Got a call from the dealer yesterday. I can pick up my car today. My steering lock did in fact fail. I guess not all 2011's are prone from this malfunction.

GaleForce 10-09-2012 08:23 AM
Quote:
Originally Posted by BigT (Post 1951658)
Got a call from the dealer yesterday. I can pick up my car today. My steering lock did in fact fail. I guess not all 2011's are prone from this malfunction.
Do you know what revision the original steering lock was? Do you know what revision the new steering lock is?

BigT 10-09-2012 02:20 PM
Quote:
Originally Posted by GaleForce (Post 1951692)
Do you know what revision the original steering lock was? Do you know what revision the new steering lock is?
Unfortunately no. But I can try and find out which one I have now.

GaleForce 10-09-2012 03:19 PM
Quote:
Originally Posted by BigT (Post 1952472)
Unfortunately no. But I can try and find out which one I have now.
Sounds good :tup:

jeffd 10-13-2012 05:25 PM
Any update on if Nissan will warranty this?

i went into best buy today on my 2010 came out 5 minutes later and nothing. the wheel is unlocked so it can be turned freely but the key fob indicator light is on and neither of my keys work. i had to get the car towed into the dealership... the guy at the service department looked up the part replacement # on the GTR and said that the part was covered on that car but not on the Z.

what gives? has anyone tried calling Nissan?

GaleForce 10-13-2012 05:51 PM
If your car is within the warranty time frame and your vehicle suffers from a bad steering lock, then it should be replaced under warranty. Other members on this forum have had their faulty lock replaced under warranty.

The GTR's steering lock was replaced under a recall.

jeffd 10-13-2012 06:19 PM
sorry i didn't type that out as clearly as i should have

shouldn't the 370z be covered under the same recall as on the GTR? if its the same part #. my car is out of warranty and really not looking forward to the 1200$ tag i've seen quoted on here.


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