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I got great service and calls from my dealer until they got my survey. After they got the survey, I can't even get the service rep to return my call
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05-02-2012, 06:43 PM
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#14 (permalink) |
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A True Z Fanatic
 
Join Date: Dec 2011
Location: DFW, TX
Age: 68
Posts: 2,321
Drives: '11 BMW Z4
Rep Power: 19   |
I got great service and calls from my dealer until they got my survey. After they got the survey, I can't even get the service rep to return my call when I want to schedule an oil change. I will be doing all of my business elsewhere from now on. We bought 2 new vehicles the same day and this will most likely be my last Nissan purchase. I bought my car with the deal to have them install an OEM mirror back-up camera installed. The dealer then told me to take it to car-toys to have an aftermarket camera installed. I said the deal was for OEM. They installed an OEM and billed me $300 when I picked it up.
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