product/company warnings

kenchan · 03-04-2014, 10:25 AM

Quote:

Originally Posted by ImportConvert

I have NEVER seen this happen from a decent vendor. Over on M4C, they are VERY Strict about negative feedback on a vendor. However, my threads got Noveske to replace a defective SBR I bought from them (All sorts of issues from an out of spec lower to multiple jams).

The rules were:

-Contact the vendor first, before posting, and work with them until no further resolution could be hoped for.
-Be honest.

If those two were met, the mods would stand with the reviewer, and it would NOT get whitewashed.

that's good to know.

but ive seen some vendors in the past on another car forum that ignored people that did not give good reviews. they kept making up excuses and the sad part was that other people believed them.

Chuck33079 · 03-04-2014, 10:37 AM

Quote:

Originally Posted by ImportConvert

I have NEVER seen this happen from a decent vendor. Over on M4C, they are VERY Strict about negative feedback on a vendor. However, my threads got Noveske to replace a defective SBR I bought from them (All sorts of issues from an out of spec lower to multiple jams).

The rules were:

-Contact the vendor first, before posting, and work with them until no further resolution could be hoped for.

-Be honest.

If those two were met, the mods would stand with the reviewer, and it would NOT get whitewashed.

That's exactly how things need to be done here.

IDZRVIT · 03-04-2014, 10:37 AM

Quote:

Originally Posted by Chuck33079

That doesn't mean we whitewash all negative reviews. There are some vendors here who need to do a better job taking care of the community, and removing any negative reviews dosn't help with that.

I didn't imply that negative reviews shouldn't be posted but readers of reviews need to be aware of "all the facts" before deciding whether to purchase or not. Look at ImportConvert with ref to Berk's. Neg review but most others are happy with the product.

FPenvy · 03-04-2014, 10:38 AM

this thread is still alive?

oh yea no mods get on until about 4pm eastern lol

kenchan · 03-04-2014, 10:39 AM

Quote:

Originally Posted by FPenvy

this thread is still alive?

oh yea no mods get on until about 4pm eastern lol

hahaha!!!

i thought i posted up a few good points.

... or not

kenchan · 03-04-2014, 10:39 AM

Quote:

Originally Posted by IDZRVIT

I didn't imply that negative reviews shouldn't be posted but readers of reviews need to be aware of "all the facts" before deciding whether to purchase or not. Look at ImportConvert with ref to Berk's. Neg review but most others are happy with the product.

i thought you worked for LG or Maytag.

Zteve · 03-04-2014, 10:44 AM

Quote:

Originally Posted by enkei2k

Not saying this is the case but vendors pay to keep the site running (along with premium membership).

If there was even a single bad review, chances are the vendor will see it, report it to the mods and ask to have it removed since it'll make them look bad. Gotta keep those that pay happy, you know? Otherwise, they'll probably get upset and not renew their vendorship, thus losing one source of income for the forum.

Also, each vendor here has their own subforum. I'm sure the reviews can be posted there. But for those that aren't paid vendors here, then yes, I agree with you that there should be a separate subforum for reviews for them as well.

just because a vendor is a "paying" one does not give them a right to crap on the customer. if they got a bad review and then PM a mod to delete the post, they have no business being a vendor in the first place and good riddance to them if they chose not to renew. not every transaction is perfect and there are issues but they should be good enought to take the bad with the good, learn how not to make that mistake again and drive on.

IDZRVIT · 03-04-2014, 10:46 AM

Quote:

Originally Posted by IDZRVIT

I didn't imply that negative reviews shouldn't be posted but readers of reviews need to be aware of "all the facts" before deciding whether to purchase or not. Look at ImportConvert with ref to Berk's. Most others are happy with the product.

Edit.

IDZRVIT · 03-04-2014, 10:47 AM

Quote:

Originally Posted by kenchan

i thought you worked for LG or Maytag.

I do work but you seem to be here a lot. Do you work or live off the government?

kenchan · 03-04-2014, 10:51 AM

Quote:

Originally Posted by IDZRVIT

Edit.

i think the poster's credibility also plays a part as well.

if you saw my review, people will know i speak from experience based on other similar parts ive tried over the many years of modding.

like take for example the kangaroo bar. wat a stupid design with that poly lateral collar that slips with the bar. added metal collars and it works, but the bushing still deforms. yes functional, but bad (and ugly) design.

never seen that on other bars ive tried... cusco, spoon, stillen, eibach, (oem ie nimos), and others.

kenchan · 03-04-2014, 10:52 AM

Quote:

Originally Posted by IDZRVIT

I do work but you seem to be here a lot. Do you work or live off the government?

post wisely...

kenchan · 03-04-2014, 11:01 AM

nemo nimo nismo

enkei2k · 03-04-2014, 11:12 AM

kenchan

thread destroyer

kenchan · 03-04-2014, 11:15 AM

Quote:

Originally Posted by enkei2k

kenchan

thread destroyer

sorry...

ImportConvert · 03-04-2014, 11:36 AM

Quote:

Originally Posted by kenchan

that's good to know.

but ive seen some vendors in the past on another car forum that ignored people that did not give good reviews. they kept making up excuses and the sad part was that other people believed them.

M4C is moderated differently than many other forums, and by people of a different personality. If a vendor did that, they would likely be physically contacted by a moderator / SME / Industry professional in the area to see what was going on. If it was determined they were ******* around, it would severely impact their profit margins.

03-04-2014, 11:01 AM	#42 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141520	nemo nimo nismo onzedge likes this.

03-04-2014, 11:12 AM	#43 (permalink)
enkei2k A True Z Fanatic Join Date: Apr 2011 Location: NYC Posts: 6,365 Drives: '12 G41 B/S M6 Rep Power: 3716	kenchan thread destroyer kenchan and Ghostvette like this. __________________ ...need boost...

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