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Originally Posted by ped Agreed - what company doesn't accept returns of unused items?? Companies that make each order custom... many of these places don't keep stock on their shelves.
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#1 (permalink) |
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Companies that make each order custom... many of these places don't keep stock on their shelves. If you make them go through the trouble of creating a new piece just for you, then you don't like it, I don't see why you should expect a refund. That being said, I would hope those companies have very clear return policies, and that customers actually look over them.
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#2 (permalink) |
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If not a custom order and a part that is constantly produced. My belief is that when it’s a final sale its due to poor customer service. A turn and burn, Make a quick buck. A company that is on struggle and can’t afford to lose a sale. This also applies to a company that excepts the refund do to customer providing unused merchandise and receipt but only provides store credit.
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#3 (permalink) |
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Well all give them credit for explaining materials in full detail description and giving pros and cons regarding buying that type of material. But I personally had no luck on return policy information on their website. Unless its provided on the receipt after point of purchase. But even then that’s after the fact and should be disclosed on their website for customer viewing. But then again falls back on the customer for not asking.
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