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How anyone can justify a non-owner driving the car w/o permission from said owner is beyond me.
Y'all's crazy if you think it was okay for them to do that. $5k beater or $40k Z, doesn't matter. I drive it, you don't unless I've given you permission. /thread |
[QUOTE=Magic Bus;2306644]Hey Ziggyman, you did this before, huh? :icon17:
I did valet parking for a time. :icon17: I should have been tarred and feathered! |
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Iroinic to say the least... I am sure the Administrator showed him the door.....That is what I love about this place.....The administrators clean the drain ... |
I may be niaeve here and correct me if I am wrong but when you take a vehicle to be serviced isn't it implied you are giving them permission to drive the vehicle to test it? In my mind how else will you or the techs know that the problem has been resolved once said problem is "fixed"? The fact that they did a food run is unacceptable and can not be argued, but if they were infact instructed to do so the blame falls on the manager, not the techs.
Sent from my SPH-L710 using Tapatalk 2 |
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No, I'm not giving them permission to drive my car when I take it in. If they say they need to test drive it, then I will give them permission to do so and advise them to keep it on side streets. There's no reason that they'd need to drive it for even one mile. And never any reason to "open it up" as you're saying.
They should never be doing "hard acceleration", I don't care what the problem is. Call me and have me do it. I don't want anyone "driving" my car. Why would a company even take the risk of monetary loss and/or a lawsuit (should their be an accident, damage, etc.) in doing something this? |
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You NEED to contact corporate. Hell, call me, I'll call them for you At Lexus for my ISF's (non existent problems, just wanted a free rental) they immediately said that they'd bring a service tech out to sit in the car with me so he could "hear" the problems, lol |
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I had a look at this thread... honestly man, i wouldn't play games with the service department and get into a pissing match if it bothers you (which it damn well should). They do this all the time, and will continue to do so. These guys will laugh in your face and I doubt anyone will give a crap. Suggestion is you lawyer up, or have a friend with a law office send them a nice letter advising them of what happened, they may suddenly be interested in "service".
**Then I read the rest. Glad you had it resolved. Those guys are a bunch of tools. I had so many problems dealing with Nissan service in the past, I won't trust them outside of warranty repair work or something. |
For me it depends on the problem you take it in for...If you say it ticks when it idles, they should not have to do any hard acceleration..But if I take it in and say it makes this noise at 6500 RPM, I would expect them to drive it hard to listen to it...
The food though I think is a little strange....I have a 2009 with Leather and 6500 Miles...It smells brand new, and I expect it to stay that way...No fast food smells in my car.. But as far as a test drive, I personally am OK with the Mechanic testing it as long as it is the Certified Mechanic and not some Oil change rookie. When I took My Z/28 in for major Pro Touring upgrades, the Owner who is the Head Mechanic had full permission to take out my 400HP Hot Rod to check the new Suspension and Brakes Parts. But in 30 years of Owning that car only three people have driven it other than me....All ASE Certified Mechanics...All for mechanical work...The engine bulider, the driveline specialist and now the suspension and brake specialist. |
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The service advisor should go on a ride along or have a tech do it when you come in and say your problem is under hard acceleration. THAT's my issue. Not the risk of totaling it or anything |
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That's just how it is. There's no reason for them to ever do it without me present or with my permission, unless they're going to pay me for the wear and tear they're going to put on my car and tires. |
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I've got a top-notch tech at my local dealer who I specifically instruct to go out, run through a few gears and let me know if everything feels right. He's driven a lot more turbo Zs than I have, and he put the kit on for me. He's also the only one who touches the car when it's at the dealer. |
If it's someone I know, then that's a different story.
With my SRT, I personally knew the SRT tech at the local Dodge dealer and never had this issue. But I have zero, absolutely zero trust in the Valley Nissan dealers after my search for the Z and the lies and general lack of knowledge they had, so I'm going to be even more cautious. Hell, I don't even let my best of friends drive my car. |
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