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-   -   Service Department Joy Ride (http://www.the370z.com/nissan-370z-general-discussions/70943-service-department-joy-ride.html)

Ziggyman 05-08-2013 04:48 PM

Wow!

Kidnapping a baby from the hospital = test driving my Nissan that was in for service?

I'm just saying that when I was 19-20 not every decision I made was well thought out and prudent. I guess I'm the only one.

It does not make them evil but they obviously screwed up. Some overly tight shorts I think.

Xplicit97 05-08-2013 04:54 PM

I think some people on here demanding the techs heads on a silver platter are missing part of the narrative. The part where the op says THE SERVCE MANAGER told them to go grab lunch in the car while doing their test.. They were doing as they were directed to by their supervisor.. Yes these are our babies, but at the end of the day these are merely cars.. No harm no foul, had someone not seen the car out, you probably would be none the wiser... Now if there was damage due to negligence by all means crucify them.. just my 2 cents

Sent from my SPH-L710 using Tapatalk 2

Jsolo 05-08-2013 05:01 PM

Clearly the service manager is not worthy of being a manager!!!
Fire him.

I do agree, you don't send techs on errands in a cust's car, regardless what it's in for.

RonRizz 05-08-2013 05:02 PM

I can't believe they went to Burger King. The burgers there taste like propane.
Stupid bastards

Jasonle 05-08-2013 05:08 PM

Quote:

Originally Posted by RonRizz (Post 2306759)
I can't believe they went to Burger King. The burgers there taste like propane.
Stupid bastards

at least it wasn't white castle lol

hadokenuh 05-08-2013 05:13 PM

Quote:

Originally Posted by Xplicit97 (Post 2306737)
I think some people on here demanding the techs heads on a silver platter are missing part of the narrative. The part where the op says THE SERVCE MANAGER told them to go grab lunch in the car while doing their test.. They were doing as they were directed to by their supervisor.. Yes these are our babies, but at the end of the day these are merely cars.. No harm no foul, had someone not seen the car out, you probably would be none the wiser... Now if there was damage due to negligence by all means crucify them.. just my 2 cents

Sent from my SPH-L710 using Tapatalk 2

Well IF there was any damage (clutch burned, rims damaged, paint scratched, etc.) and the op didn't have the proof, they would deny it (like the manager did).

Bottom line, rules are rules - you can't take customers' cars for joy rides, damages or not. If you break the rules, you should be punished. Simple.

Magic Bus 05-08-2013 05:16 PM

Quote:

Originally Posted by Xplicit97 (Post 2306737)
I think some people on here demanding the techs heads on a silver platter are missing part of the narrative. The part where the op says THE SERVCE MANAGER told them to go grab lunch in the car while doing their test.. They were doing as they were directed to by their supervisor.. Yes these are our babies, but at the end of the day these are merely cars.. No harm no foul, had someone not seen the car out, you probably would be none the wiser... Now if there was damage due to negligence by all means crucify them.. just my 2 cents

Sent from my SPH-L710 using Tapatalk 2

I thought I read everything on this thread, but missed the post about the service manager giving the instructions to do this. Gotta change my earlier post to reprimanding the service manager, not the techs.

rjm4u 05-08-2013 05:36 PM

Now begs the question. Did the service manager instruct them to get lunch or okay them to get lunch? He admits he was aware they got lunch. That would piss me off for a number of reasons. If they had to drive the thing to replicate the problem and push it a bit to do that I wouldn't mind if it was the service manager with the tech. If the service manager doesn't give you what you want here I would ask him if the owner should find out the answer to the question.

Dwight Frye 05-08-2013 06:07 PM

Reminds me of the scene in Ferris Bueller where they leave the Ferrari GT California in the parking garage and the two attendants take it for a joy ride.

gbrettin 05-08-2013 06:13 PM

Quote:

Originally Posted by xSLAYERx (Post 2306771)
I joined this forum just to flame you and all the other losers just like you. Who the hell cares if they got some food and sped off in your car. its called a road test, and so what they grabbed some lunch on their way back. Lets get to real underlying issue here. You bought a expensive car, and your not happy its broken and costs a ton to fix so your gonna get pissy at the service center about it and find any little thing to bitch about. Pull your head out of your ***. no harm done, no foul. BTW get a real freakin car, something european and stop buying these sissy jap cars.

I guess other shops have their "road tests" all wrong then. :rolleyes:

dc3843 05-08-2013 06:17 PM

Quote:

Originally Posted by xSLAYERx (Post 2306771)
I joined this forum just to flame you and all the other losers just like you. Who the hell cares if they got some food and sped off in your car. its called a road test, and so what they grabbed some lunch on their way back. Lets get to real underlying issue here. You bought a expensive car, and your not happy its broken and costs a ton to fix so your gonna get pissy at the service center about it and find any little thing to bitch about. Pull your head out of your ***. no harm done, no foul. BTW get a real freakin car, something european and stop buying these sissy jap cars.


Chances are, this may be one of the morons in the pic. lol.

blackcherry20 05-08-2013 06:18 PM

Quote:

Originally Posted by Cmike2780 (Post 2306884)
Wow. How the hell did you even find this? You spent at least 30 minutes of your life registering & writing some meaningless rant and we're the losers? You don't even deserve a logical response.

:icon18: :tup: :bowrofl:

SteveBad 05-08-2013 06:23 PM

And they didn't seem to care if your doors got dinged by a careless parker.:mad:

kenchan 05-08-2013 06:25 PM

guys guys guys, slow down, i cant type that fast to update my iggylist. :icon17:

kenchan 05-08-2013 06:30 PM

Quote:

Originally Posted by gbrettin (Post 2306890)
I guess other shops have their "road tests" all wrong then. :rolleyes:

they must have wanted to do a REAL WORLD test with burger buying and all. :D :wtf2:


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