TERRIBLE car buying experience

Amj2020

I was sorry to hear this story, its pathetic how horrible some business are run. I would absolutely call Nissan Corporate and inform them of this experience along with a call to the better business bureau and negative posts on every review forum around, google etc..I had a similar experience wound up at a great dealership recommended by Nissan and was satisfied but not until a year after my purchase. Good luck man you're gonna need it!

street2soul

Thank you guys tremendously for your inputs. It really means alot and helps me ease out a little bit. I do feel helpless when I go through their service and find nowhere else to turn, except for this forum and your supports

kenchan

nizmoJ

Same thing with Clear Lake Nissan In League City Tx. Had to go through some crap with my wheel already having curb rash on my wheel on a brand new nismo. They attempted to fix it and they made it worse. They eventually replaced it a few weeks later.

street2soul

Update:

Sterling guy texted me this morning and told me to bring it sometime between Tuesday and Thursday, but wasn't too clear when to exactly bring it in.

I called Champion in Katy, now Autonations Nissan, they told me to bring it in today so I drove it there today noon after getting clearbra installed from Invisishield.

Guess what! They fixed it right, and now everything looks and feels good. They finished within 2-3 hours. They told me some bolts were loose inside the mirror ball swivel housing, and the panel under the steering wheel was not aligned properly before being forced shut.

Sterling would've given me another arbitrary wait time and did another halfdonkeyassed job.

Chris and Morris at Autonation helped me out and I couldn't have thank them enough.
Everything was covered under warranty; will definately go get service done from them again.

Thanks everyone for the support and input, Glad I went to different dealers and finally got it right. and will NEVER go do business with Sterling again.

mick

"There's an old saying in Tennessee - I know it's in Texas, probably in Tennessee - that says, fool me once, shame on - shame on you. Fool me - you can't get fooled again."
-- GW Bush

__________________
2013 Chevy Camaro 2SS LS3
2013 Subaru WRX Limited Sedan
2013 VW Beetle 2.5L

kenchan

DIY would've taken you less than 5min...

kenchan

shut up you're no help.

AK370Z

Really Sorry to hear that .

That's one way

OR

if you want, you can send an email to one of the Nissan regional contacts. See what they say. YOu have nothing to lose.

Steve Parrett
Manager, Southeast & South Central Communications
Office: 615-725-1448
E-mail: steve.parrett@nissan-usa.com

or the VP

David P. Reuter
Vice President, Corporate Communications
Office: 615-725-5025
E-mail: david.reuter@nissan-usa.com


PS: considering how "sh*tty" your dealer is, they probably left these in your car by mistake still.

__________________
The370Z Signature Pictures ll Want to rock our forum decals on your car? Then click here! ll How to Embed YouTube Videos In a Post
STOP! (Hammertime) ll Become a Premium Member Click HERE ll F.A.Q.
Are You a Nissan Dealer? Click Here to Become A "Supporting Dealer" and Start Listing Your 370Zs In Our Inventory Section
My Monterey Blue Z ll My Exhaust --> My Intake --> G3
Nissan's Official Response Regarding Oil Temp Issue: CLICK HERE
Need a Set of Cheap Winter wheels /Tires? Then Visit The Banner Link Below and Place Your Order. You'll Help Keep The370Z Alive.

JARblue

I just love happy endings

__________________

JungleZ

Had the finance manager basically try and scam me out of an extra 1000$ down at the last minute. I almost knocked him out made me feel like a freaking lowlife.

FairladyZ

thats why during the finance stage of buying the car you have to make sure the numbers are correct.

They can easily change things after the negotiation, hardly happens but you never know.

They usually just try to sell you on the alarm and paint protection bull ****.

faya

I had almost the same experience but not with Nissan. This was when I had my Si. It was a disappointing experience that should have been an exciting one. I gotta admit not so experienced then. I traded the car in for a nismo after 4 months just to erase the bad memory. All Im saying is, there are few, if not most, that does not give a Sh!t on you. All they want is your f@ck!n money.. Sad to say..


Sent from my iPhone using Tapatalk- faya baby!

__________________
H&R / Swift Spec-R / Fast Intentions

Zoren 370

Im sorry to hear about your experience. I really hate car salesman who suddenly experience a sudden Alzheimer's Disease after buying the car.
Report this incident to Nissan America.

bvl

If you truly wish to post, clean up your original, remove the drama, stick to the simple facts of poor workmanship and refusal to fix in a timely and professional manner.

Life is too short to waste cycles on unnecessary things. The car is from NISSAN, its a good car. Dealers are independent and there is not a direct relationship there (sure they can withhold allocation but Nissan is in the business to sell cars...this is a drastic step not worthy of this case)

Some dealers/salespeople are actually not that bad. Many are just idiots (that is why they are in sales: work in any sales industry and you will learn this quickly if you do not know it yet...). I'm not suggesting to never be trustworthy of anyone...just use some common sense and remember to be accountable to be in the know of things prior to engaging. Knowledge is power, so don't sweat it too much OP

- b