TERRIBLE car buying experience

street2soul

Update:

Sterling guy texted me this morning and told me to bring it sometime between Tuesday and Thursday, but wasn't too clear when to exactly bring it in.

I called Champion in Katy, now Autonations Nissan, they told me to bring it in today so I drove it there today noon after getting clearbra installed from Invisishield.

Guess what! They fixed it right, and now everything looks and feels good. They finished within 2-3 hours. They told me some bolts were loose inside the mirror ball swivel housing, and the panel under the steering wheel was not aligned properly before being forced shut.

Sterling would've given me another arbitrary wait time and did another halfdonkeyassed job.

Chris and Morris at Autonation helped me out and I couldn't have thank them enough.
Everything was covered under warranty; will definately go get service done from them again.

Thanks everyone for the support and input, Glad I went to different dealers and finally got it right. and will NEVER go do business with Sterling again.

mick

"There's an old saying in Tennessee - I know it's in Texas, probably in Tennessee - that says, fool me once, shame on - shame on you. Fool me - you can't get fooled again."
-- GW Bush

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kenchan

DIY would've taken you less than 5min...

kenchan

shut up you're no help.

AK370Z

Really Sorry to hear that .

That's one way

OR

if you want, you can send an email to one of the Nissan regional contacts. See what they say. YOu have nothing to lose.

Steve Parrett
Manager, Southeast & South Central Communications
Office: 615-725-1448
E-mail: steve.parrett@nissan-usa.com

or the VP

David P. Reuter
Vice President, Corporate Communications
Office: 615-725-5025
E-mail: david.reuter@nissan-usa.com


PS: considering how "sh*tty" your dealer is, they probably left these in your car by mistake still.

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