My Steering Lock Experience

doesntcount

Sure, but the problem is Nissan is an enormous company with entrenched processes surrounding how recalls are triggered. I'm sure that google-searching is not part of that process. But tracking service requests is part of that process.

This community, while doing a service to those observant enough or lucky enough to come across the issue and disable their steeering locks, has inadvertantly and unintentionally done a disservice to the rest of us.

Not to say that this is at all the fault of this community. It's clearly Nissan that's to blame here. But it's easy to see why Nissan isn't able to realize that a recall is necessary.