I've gotten 30 mpg from my Z on the hwy before.....but that was when it was stock :icon17:

I think I've posted this before. While shopping for the Z, the sales guy tried to pitch an Altima coupe to me. His exact words were: "They are the same car, the Altima is just cheaper."

Totally......:iagree:

First of all this is all just my opinion and based on nothing but my own crazy thinking. So Not that selling cars is a bad profession but if someone has high Aptitude and drive they don't end up spelling cars. Also, I think the turn around or revolving door employment of the auto sales industry may have lot of green sales staff. Also, these people don't sell a lot of Z. They sell more compacts and minivans. If you asked what rims come on a minivan they might know. And one more thing, I think they get paid only if they sell a car so mostly they work there part time andhave with another job. So on their day off or free time they try to make some money. Car sales people probably enjoy the casino because a lot of its luck, if someone wants a car there rarely need much sales staff Convincing. Wrote this on the fly so I will zero F's about grammar, ect.

The sales person must have product knowledge regardless, because they have to know what are they selling.

That's the minimum requirement.

If you don't know the product, fine, go grab some info and read, but don't throw some BS to the customers cos it will make yourself look even more stupid.

They have 8 hours on their desk everyday, if they just use 30min a day to learn the products, they should know everything inside out in 2 weeks time.

Sorry but there's no excuse for them in this case. :icon17:

:iagree:

An on-topic Seinfeld moment:


JERRY: Did you two break up?

PUDDY: (While punching up numbers on a calculator) That chick’s whacked. We’re history. (Back to the transaction) I just left out a couple of things: uh, rust-proofing…

JERRY: "Rust-proofing"?

PUDDY: (Reading off what he’s adding up on the calculator) Transport charge, storage surcharge, additional overcharge, finder’s fee…

JERRY: "Finder’s fee"? It was on the lot!

PUDDY: Yeah, that’s right. (Continues reading off) Uh, floor mats, keys…

JERRY: “Keys”?!

PUDDY: How ya gonna start it?

:bowrofl:

I remember when i bought my 07 civic SI back in 2006. I wasnt liking their numbers so i was ready to walk out... then the sales manager sat down with me and said "what can I do to get you in the SI? I can throw in a free spoiler for you!" I looked at him with the dumbest look and said "the SI comes with a spoiler standard..." That shut him up real quick haha

I work in service, and have crazy experiences with saleman everyday. The ones who make it a career learn the products and are successfully, that is abot 30% of the salesforce. The rest are the revolving door, they use the job as a stepping stone so they have employment, they do not care about you or the car, they care about $$. These are the ones that come to service to ask stupid question about oil, tires features etc, tell people lies etc... its ashame really...I hear 5-6 times a day "My salesman told me" the rest does not matter because whatever followed that line is a lie, as I type this I just delt with it, we have coupons we give new car buyers for first oil change for 15.95(it was free until honda switch to 0w-20 oil, its dang expensive) its clearly stated on the coupon, but his salesman told him it was free...imagine that, and that salesman quit last week. The sales manager picked up the tab, but come on!
In service we are required to take training modules on all the new cars, and still we do not know everything. Image the sales guys have 8-10 models, and many trim levels do not forget, I have cars coming in from 20 years plus and we are expected to know all the features and techincal aspects of 20+ years of cars...Its also amazing when you go to buy car AND TELL THEM YOU WORK AT A DEALER and they start their shenanigians...I had to walk out of a place I drove 3 hours to get to because they tried to scam me.

I was forced to stand outside on a customer parking spot and "welcome" the customer. I hated it. I felt pressured, the customer feels pressured, and I was sweaty all day. This is in Vegas mind you. My sales manager was an @ss. He would continually berate us every morning with insults except his favorite two. Short Vietnamese dude with a physically large head. "You don't sell car, you nothing but a broke d1ck"

1) Dealership 3 hours away told my brother that they had a 1998 MT 240sx for sale. My brother called them to ask they were sure it was an MT. The Salesman walked outside to check the car, came back to the phone and said it is. 3 hours later he got there and it was an automatic.

2) I brought my Stock 1997 240sx to the dealership for work. They argued with me that it was a nissan skyline, and then the tech who was working on it informed everyone I did the skyline conversion.

3) Dealership replaced water pump and forgot to add coolant. Get down the road and it overheats. Go back and they refill it. The next day my waterpump belt grenaded. Then I replaced the pump and belt myself and never had a problem.

When I was shopping around I found a z listed as sport package and touring that I was interested in, so I called and it was actually only touring...ok no biggie, said thanks but Ill have to look elsewhere because I need the sports package. He then told me that you can't get a z with both packages installed, as if that would increase my chances of buying his non sport package z. I politely corrected him that he was wrong and said bye bye!

I will say I have a friend who is a car salesman (as there are no jobs available in his line of education - Design right now) but he knows the ins and outs of cars better than most other car people I know.

:iagree:
If you don't know your product, you're not a salesman. All you're doing is moving boxes out the door. A real salesperson finds out what the customer wants/needs and helps the customer pick the best product to meet those wants/needs. It's a win-win situation - you get the car you want and the salesman gets a paycheck. How can the saleswoman do her job properly, if she doesn't know the product?

That said, I don't expect the salesperson to know every detail about every car in the line up. If he can't quote engine torque figures off the top of his head, doesn't know where the insolation sensor is located, if a particular wheel is an option for this model, &c, I'm OK with that ... as long as he will say so, make an effort to get the right answer, and not try to blow smoke up my butt.

Back on 5 OCT 11 while I was checking out a base auto '12 Z to see the differences/updates a "salesman" @ Bommarito Nissan, Hazelwood MO, told me "... with an ECU flash and exhaust/intake upgrade you'll be walking all over those corvettes and mustang cobras".:rofl2: He was implying the present day ones too! :icon17:

Same Situation, except with the Finance Guy, happened to me...I had to explain to the guy the tires are staggered, and cannot be rotated (plus I don't like financing my oil changes), but he looked straight at me and said, "yeah but we can swap the wheels side to side..."... I just said "No.. move on". I was a tick away from asking for another finance guy... At the end of the transaction, he complained to my Salesman that I did not buy ANYTHING from him, apart from the vehicle that is.... (Chuckle) :icon23: :tup:

lol, i test drove that exact one from Fontana Nissan and was worried it was going to be sold very shortly, but it's still sitting on their lot to this day...actually hoping that it stays there till around july

I bet a million dollars that salesmen have even worse stories from customers. Ones that think they are expert car enthusiasts, when they are not. Ones that think they can negotiate... When they have no clue. Ones that believe every thing a salesman tells them.

It's funny when people complain about salesmen not knowing the product. It usually doesn't translate to a lower transaction price for those that know more about the car. Learn how to negotiate and it will get you much further than product knowledge.

... I'm sorry, but if you don't know what you're buying, then how in the heck can you negotiate at all ...? :icon14:

Preach! :rofl2:

"The estimated cost of to remove your steering lock fuse is $160.00"
Quote speaks for itself.

You should understand what you are buying, however knowing every detail won't do you any good. In fact, if you prove that you know everything about the car then you have given up a powerful negotiation tactic. They know that if you entertain negotiation that you "want this car!".

In fact, I recommend you know what you are buying. Just don't flaunt that fact.

Like I said, you will get further knowing how to negotiate than learning more detail about the car.

Not a Nissan dealer but I was doing the deal with Northside Mitsu. My car was coming from Westside mitsu since northside didnt have any Evo GSR's. I got to test drive a MR but not GSR. So i got the vin of the car i was getting and i went to Westside mitsu before they picked it up. So heres how the convo went

Me: Hey, im doing a deal with Northside Mitsu and they are picking this evo up for me in a day or so. Is it possible to test drive it before i sign the dotted line, heres the vin and the paperwork.

Salesmen: Sorry no, we dont allow test drives. Mitsubishi Policy

Me: Then why did Northside let me take out a new MR, no questions asked?

Salesmen: Not sure, but we dont allow test drives here. Not unless you give us a $1000 non-refundable deposit

Me: your kidding me right? You want me to give you $1000 to test drive a car that another dealership is picking up for me in a day or so? **** that.

Salesmen: Well you are about to spend $40,000 on a car, whats another $1000?

Me: Well im not going to spend $40,000 if I dont like the car. Like i said, i test drove the MR, i want to see how the 5 speed is.

Salesmen: well trust me, you will like this car. As you can see we added Rota P45R rims as well as a boost controller and adjusted the boost. This car is lightning fast. If you buy from us we will give you everything free of charge.

Me: Ok well im gonna get on the phone and tell northside I dont want this car anymore and to find me another one from another dealership.

Salesmen: Why?

Me: because i want a car that is stock and hasnt been touched. Unless you can provide paperwork showing what YOU guys did and then get me paperwork from Mitsubishi North American confirming it has warrenty. By the way, how much boost does these cars make and what did you turn it up to. (I already knew they peak ~19-20psi and taper down to 16psi)

Salesmen: yea we can find that no problem. We adjusted the boost to 45psi. I took it for a rip and roasted the tires off. Thats why we put these rims and new tires on

Me: really? 45psi? And thats safe? Ok well i want all the paperwork now.

Salesmen: Ill have it faxed over to northside mitsu for you.

Me: Can i take a look under the hood?

Salesmen: Sorry no, we dont want anyone messing around with the car

Me: are you serious? i have the paper work here for this car, you claim you added parts to it and turned the boost to 45psi and you wont let me check it out?"

So i walk away and just looked at other cars for a few mins. Found another sales guy that had no idea what was doing on. Asked him i could check the Evo i was getting out. He brought the keys out and i checked under the hood and started it up...all that good stuff. Car was completely stock (besides the rims) no boost controller, no nothing.

The other sales guy comes back and starts yelling at the guy that was helping me now. So i looked at him and said

Me: hey now, theres no need to yell at him. Just because you want to be a lieing *******, doesnt mean he has to be as well.

Salesmen: excuse me? what am i lieing about

Me: well first of all, telling me Mitsubishi wont allow test drives, second telling me you dont allow/want people looking under the hood of the car and my favorite, telling me you guys turned the turbo to 45psi.

Salemen: Sir i can get you the paperwork to show the work.

Me: please do, also please get me on the phone with mitsubishi north america and make sure that when a rod goes flying out of the engine because you guys ****** with it, i get a new engine under warrenty.

Salesmen: Sir i can assure you, its safe and wont blow up.

Me: Well i can tell you right now you are full of ****. For one the stock turbo in the evo can only flow 42lbs per min, meaning the compressor is to damn small and will not produce 45psi. At max it can produce 35psi, but even at 30psi its overspinning and two, without proper supporting mods, it will throw a rod.

Salesmen: Well i dont know what to tell you (as he walks away)

^I've done that once or twice... When the sales person is being a prick, he gets a prickish reply.

...Spoken like a true Salesman... :eek:

...Just busting your chops Dude...

I wonder what's gonna happen if we run a dealership....

With our knowledge...

mmm..... no... not a good idea.....

Half of this forum would tell them to go buy a Mustang instead

They wanted to charge me $500 for pin stripes... I said hell no!

Then the salesman comes out and tells me "I'm sorry 370s dont get pin stripes". :facepalm:

Pulled in to the Nissan Service department. Service rep (the guys at the desk who check you in, not the actual mechanics) look at my nismo "Did you add that spoiler?"

Pink drives a 350Z. What did he expect me to do?

I'm on the right half.

You prolly expected to get a test drive and possibly buy the car @ an inexpensive price, while the dealer knows what his inventory is worth so he prolly could care less. :rofl2:

I know this is for Nissan's but i gotta tell this story:

In 2000 I bought the then new Acura RSX type S, fully loaded it was a great car. When the salesman was telling me about the car he says "you know this car has a six speed" with this crazy look of anticipation. I say yyyeeesss, with sarcasm (like six speeds is a new invention) He tells me that with a six speed when on the highway if you wanna pass a slower car, you upshift instead of downshifting? My then girlfriend who I just taught how to drive a stick says " we should get another saleman" Lol

The 370z really is part of a niche market. You should look at the Mustang at the Ford dealer next door it's faster.
Then the idiot tried to entice me with a used bright green Dodge Charger that was traded in.

Looking at a Z with the sports package brakes, I say oh this one has the upgraded brake, must be the sports package. The clown says, no, they all have these brakes.

With an attitude, a Sales Mgr from a big Nissan dealership right next to Universal City tells me......"The car you want is on the dock in Long Beach. I'll have to pay a guy to pick it up. Do you want it?"

This is after I spent a day driving down from where I live, test drove what's on the lot, and sat there waiting for him. How the hell did having to pay a guy to pick up a darn car from the dock became my problem. I walked out and bought from a big Nissan dealership from Fontana with a known race team Way further but service was top notch.

I bought my CY Z out of state and the day after I got it home I went to the local Nissan dealer and as soon as I pull up 3 salesmen come out and ask me if I did a custom color on the car. I said "no that's the stock color" and one of the salesmen said to me "No it's not! I've worked for Nissan for 10 years and have never seen any 370z in that color! You had to have painted it!"

Me: ...... -_- *gets back in car and drives away*

when I had my G35 I pulled it into a Nissan Dealership cause it was closer than the Infiniti one, the guy said I don't know if we have the parts of even know how to work on the car, I told him Infiniti and Nissan are the SAME COMPANY you should be able to work on it, 10 mins later he said yea looks like its the same parts as the 350z lol how do people work for Nissan and not know things like this

You're a better man than me... I would've verbally fúcked the guy

I was at Town North Nissan a couple of weeks ago after they said they couldn't install aftermarket fenders on a Nismo of a local forum member because the door needed to be removed :icon14: I even verified in the service manual that the base is identical to Nismo when it comes to the front fenders, and when I told them only the bumper, side skirts, and fender protector have to be removed, they still insisted the door has to come off on a Nismo.

In the picture they sent the owner during the install when they said the door had to come off, the car had the wheel off and the side skirts still on :facepalm: I said if they can't figure this $hit out, you probably don't want them working on your car.