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Salesmen can make good money, unfortunately in most cases, it does not take knowledge to sell a car. It does take someone personable, aggressive and willing to F@ck everyone else to make the deal. Whether it be the customer or his coworkers. They are like sharks. I used to sell cars a while back, I sucked. I was too nice, knew a lot, but if they didn't want to buy the damn car today, why the hell should I be forced to take them to see my manager? Age didn't help either. Most were put off because I was 22-23 at the time, they thought I was too young and couldn't have possible known about cars, safety, etc... I had a partner I would have to call over and soften them up, send them back to me so I can build rapport with them. I could never promise anything other than sticker before getting them to the table. When there, the managers refused to give me any information besides what numbers they threw at me and some coaching. A lot of customers just got up and left when they saw us start at sticker. Some managers work differently, but it was a PITA sometimes. Other times I would be fine, get them to the table and then the Manager would grab a veteran salesman to close the deal forcing me to cut my profit in half. Often times I only made $50, on average, maybe a few hundred. At the most, I think I banked $800. Some guys made over $1,000 on single deals. Knowing what I know now and working in that business, I don't want to ream the salesman through the coals, but I can read a con artist and a liar. When I finally bought mine, the guy knew I knew more than he did, the only thing he had to truly work were the numbers. He sold my Wife her Maxima, and me my Z.
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Took my car in for the innitial oil change and while I was waiting a newer sales rep remebered me and started talking about brake work he was watching. He showed me a banjo bolt from the GT-R brakes and said and I quote "be careful with your Z brakes, the banjo bolts crack easy and they are $50 a pop. Your car has 3 per caliper."
I got up and walked away....... |
Whenever I was test driving Z's before I bought mine I was down in VA and had a sales rep who I could barely understand. He knew nothing about the car and wasn't tryin to let me test it. My cousin and I being slightly clever and hustlers pulled a fast one on him. My cousin said I was a big time musician and he was my manager (believable based on the way I dress) and the dude was oh ok here's the keys and let me an my cousin take it right off the lot haha :facepalm:
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I have to agree that bad customers don't help, but, from where I sit, the biggest problem is the adversarial nature of buying/selling cars. Instead of having a set, take-it-or-leave-it price, you are forced to haggle. The salesperson naturally wants to make as much as possible; some are more devious than others to attain that goal.
I don't know what the solution is, the higher the price of an item, the more room there is for differences in prices, so it becomes a haggling game. And set pricing didn't seem to work for that car company I can't even remember the name of now. I don't mind a salesperson trying to upsell - that's their job. It's when they start lying that I get pissed and walk off. Luckily, there are some honest ones out there. When you find one, make sure you return the favor and treat them right. |
I don' get car sales people not knowing their product... U have like 8 total new products to know at factory sponsored dealership and if u don't know **** about a single one, i won't buy from u. Shows u don't care about doing your job correctly. Hell the basic brochure will tell u what u need to know about that vehicle
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Not intimately knowing what one sells is poor salesmanship. |
Most car salesmen jump from dealer to dealer, so they have to constant relearn something else. Not very many stick to the same place.
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The day I was picking up my Nismo, the salesman started asking questions like my address, phone, employer, etc.. Then he asked me for my SS# and how much I make. At this point I asked why he wanted the info. He tells me its for the finance company.
"What are you talking about? I'm paying cash!" |
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More: (Coulter Nissan at a Stadium sale): Me: "I'm here to check out the 2013 Z 6MT Base + Sport." Dealer: "Those aren't even out yet." Me: "Really? You have a Magma Red AT Base + Sport sitting just outside the stadium..." Similar thing happened at Peoria Nissan. Avondale Nissan: Me: "I'm here to check out the 2013 Z 6MT Base + Sport in Midnight Blue." Dealer: "We can order one, but you must agree to the price up front." Me: "Is it possible to see a picture of it?" Dealer: "No." Me: "So you want me to agree to something I can't even see a picture of. May I ask you to call them, request a picture taken, and then email said picture to you right now?" Dealer: "We can't do that." Me: "Okay, what dealership are you getting said Z from, so I may go look at it. I'd like to not have to order one [proceeded to explain to him the ordering process and how long it would take over the holidays (thanks to this site and a knowledgeable dealership in Scottsdale, but they wouldn't play ball w/the pricing) and how I had to wait this long due to a refi. on my house]." Dealer: "Well, you should have placed an order soon then [in a dickish tone]." I walked out of the dealership at this point loudly explaining to my Dad who was with me that *salesman's name* was a complete jerk and didn't even know anything about the car. Peoria Nissan: Me: "I'm here looking for a 2013 Z 6MT Base + Sport in Midnight Blue." Dealer: "The closest one is on the East Coast." Me: I bring up Fontana Nissan and Planet Nissan's sites on my phone and email it to the dealer when I got home: "Show's that there's one in California and one in Vegas." Never received any response. :icon17: |
Wow... I am :icon14: & :eek: reading through the posts...
I think I am lucky cos so far those sale-rep I talked to knows about the product they are selling. :icon17: maybe that's why we pay more in Canada.... :ugh2::ugh2: |
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I finally remember one.
I was at a Nissan dealership tagging a long with my sister who was there to service her sentra. I asked one of the sales guys if they had any Z in the new Magma Red. He is like yes we do we have one in the back. Eager to see the color, we go to the back ...only to find out it is a solid red..LOL Then I told him that was not the color I was talking about, and apparently he did not know anything about the Magma red. I also always find it funny when i randomly for whatever reason show up the the z dealership and start looking at some Z and they come up to you asking if you want to buy it and you tell them " I already have one thank you" and they walk away all sad hahahah |
I can usually tell if the salesman knows anything about the car if they looked surprised when you use the remote window roll down feature.
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I had a local dealer tell me that the Z is faster than the new Porsche 911 :roflpuke2:
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:bowrofl: |
3 years ago I went from MD to NJ to look at a used 2009 Maxima....
Me: This car has graffiti keyed onto the side and it has 5000 miles more than what was listed on your website. When I called I was told the pictures on the website were up to date and the car was in good condition. Can you lower the price somewhat to compensate for these things? Salesman: That listing was posted over a year ago and the car has been here since then. We can't lower the price. Me: And you never thought to update it or try to clean up the car a bit? Salesman: ...... Me: Bye! It was a good thing we made it a family trip to NYC for the weekend to visit other family otherwise I would have been extra pissed for wasting all that time to go there. |
them- this one right chere chirp tire in third gear hur hur
me- yea, no longer interested in this one right "chere" found another one in georiga and luckily when i did drive 6 hours to get my z there was only a few paint chips on the front bumper and nothing else |
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I would have killed them or at least keyed the car even more... |
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When I bought my white Nismo, they had a Black Nismo there as well. The actual sale was smooth. We agreed on a price before I ever set foot on the lot. I didn't even test drive it. Had them pull it out, sat in it, felt the steering wheel, signed some papers, and left.
When I got home I jacked it up and the suspension spacers were still on. So I call them back and tell them to look for them on the black one as I don't want them to have their sales hurt. He sends an e-mail back saying they were on the black one too lol. But yea, other than that, no issues. I did have someone try to sell me a GTR I was drooling over when I took my car in for an oil change. He was very aggressive about trying to get me to test drive it. I can actually afford a GTR with my job, but I didn't want to test drive as I knew, as he did, that if I did, I was walking out with it. |
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if i made enough and still wasnt paying off school loans i would already have a GTR and not my 370.....unless i was able to afford both lol :tup: |
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Did you at least write a bad review? |
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When I was looking for my Z, I went to a couple dealerships to find what I was looking for (Either black or white sport 6mt). One of them was Exton Nissan. The sales manager there was a TOTAL tool. He was giving me the "I've got more Zs than anyone" schtick, and how he has dealerships calling from Maine to Florida trying to get some of his. All they had was base model 7ATs (three) and like, one used base 6MT. I drove a half hour away to Montgomeryville (where I bought my car). They had like, 15 of them, ranging from Nismos to bases, including the exact one I wanted. They also didn't offer me like, five dollars for my '03 Maxima which was in great condition.
As someone who was in sales for a while, that type of dishonesty drives me insane. It really bothers me when I'm dealing with sales people who don't do their job as well as I could. Know your stuff. It should be a given, but apparently few sales people invest the time in that anymore. |
Although this is not a Nissan dealer story, it's amusing, at least to me.
I was curious about the BRZ and so one of my sons and I made a trek over to the Subaru dealer to see if we could drive one. Upon our arrival, we were immediately accosted by a sales person who was very eager to help. No BRZ's were on the lot -- each one they got sold immediately, as he explained. I asked him if there was a chance he could call me when one was available for a test drive and he said "Sure, give me $500.00 to hold one for you". I laughed out loud because I honestly thought he was kidding, but he was serious. He then went on to regale me with the BRZ's available AWD. I looked askance at him and told him they are all RWD. He said "No, they are not, some are AWD." We turned around and went back to my car. |
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Sub'd for the awesome stories. I'm getting a real kick out of these lol
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350z was consuming oil. Dealer informs me "one quart of oil every thousand miles is normal for this car".
I ask "so, in 5k miles, it's normal for the engine to be completely dry and sieze?" i just got a stupid look Another dealer laughed about that story and replaced the short block. Lesson learned: don't waste your time at dealers that obviously don't want to help you fix a problem. Move on and let NNA know. Got a gift card from NNA for $150 bucks for the problem. Yey. |
My friend told me a similar story to the ^.
He used to own an E46 M3, the first production batch and they also have burning engine oil issue thus BMW actually granted an extended oil change and free engine oil refill up to certain mileage.. One day he was at the service department having his oil change done... Friend: So this car has burning oil issue or something else? SA: Yes, we have to refill the engine oil every certain period. Friend: Is it normal for a car that burns engine oil? SA: Well, because it's a RACE CAR engine, that's why it burns oil!! Friend:................. |
Bought my Z in October of last year so I was at the dealer lot and they had a couple of 2012s and a couple of 2013s.
The salesman starts off his pitch with how great the new Altimas are getting the 38 mpg Hwy. Hey then goes on to state that when they incorporate all the new "Altima" technology on the 2014 Z, it will probably get about 30 mpg Hwy. I was actually dumbfounded :icon14: in trying to figure out his logic ( Are you telling me I should NOT buy a car from you today and wait a year for a 2014 Z that I am 99.99% certain will NOT get 30mpg?) Bought the Z from another dealer a couple of weeks later. |
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