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Dealership oil change

So i went in today to get my free first oil change and when I got home i looked at the receipts and everything and noticed that they used 0W-20

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Old 01-24-2013, 02:38 PM   #1 (permalink)
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Default Dealership oil change

So i went in today to get my free first oil change and when I got home i looked at the receipts and everything and noticed that they used 0W-20 Synthetic oil. I have noticed on the forums and in the manual it says to use 5W-30. I am fixing to call the service department and see what is up with this.... Do they not have a clue what is going on?
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Old 01-24-2013, 02:58 PM   #2 (permalink)
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Either they wrote it up wrong... Or they f'd up
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Old 01-24-2013, 03:54 PM   #3 (permalink)
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Do they not have a clue what is going on?
NO they don't. Better to do it yourself regardless if it was free.
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Old 01-24-2013, 03:58 PM   #4 (permalink)
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Give a call and ask exactly what product they used. Some 0/20's are very good oils that are stiff 20's that don't sheer. Some 30w's sheer to a 20w in 1000 miles. Depends on the product etc...

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Old 01-24-2013, 04:03 PM   #5 (permalink)
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I just got back from the stealership and they admitted that they "grabbed" the wrong oil and replaced it and the oil filter with the correct products. They also gave me a credit for another oil change along with several apologies from the all the mangers along with the salesman.

This really makes me nervous that if they couldn't even put the correct oil in my Z what else could they forget? Looks like i will be doing my own maintenance from now on. Lesson learned.
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Old 01-24-2013, 04:08 PM   #6 (permalink)
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Originally Posted by jburke26 View Post
I just got back from the stealership and they admitted that they "grabbed" the wrong oil and replaced it and the oil filter with the correct products. They also gave me a credit for another oil change along with several apologies from the all the mangers along with the salesman.

This really makes me nervous that if they couldn't even put the correct oil in my Z what else could they forget? Looks like i will be doing my own maintenance from now on. Lesson learned.
Grabbed the wrong oil...

Go have them change it out when you have a chance and WATCH them pour the oil in
Next oil change do the same... Try to have them use Nissan's Ester Oil


Then find a new dealer
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Old 01-24-2013, 04:11 PM   #7 (permalink)
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heck, using synthetic on a free is nice. They tried to use bottom barrel in mine, and I damn near slapped the taste out of their mouth.
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Old 01-24-2013, 04:12 PM   #8 (permalink)
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Default Ester Oil

According to everything I could find, with the help of this forum, the oil with ester, is far superior. (I don't know what ester is??) Mobile One has ester.
Cheers
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Old 01-24-2013, 04:12 PM   #9 (permalink)
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Don't trust stealerships.


I got them to change my waterpump (should have done it myself) and they 'forgot' to put coolant back in.
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Old 01-24-2013, 04:16 PM   #10 (permalink)
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Don't trust stealerships.


I got them to change my waterpump (should have done it myself) and they 'forgot' to put coolant back in.
WOW... That's worse than using 0w20 vs 5w30


What Nissan uses 0w20??? That's a very Honda oil (as well as hybrid Toyotas)
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Old 01-24-2013, 04:22 PM   #11 (permalink)
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WOW... That's worse than using 0w20 vs 5w30
They also thought my stock car was a nissan skyline, and when I told them it was a totally stock 240sx they asked where I had the skyline front end put on it. I don't trust Nissan dealerships with anything now.
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Old 01-24-2013, 04:23 PM   #12 (permalink)
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They also thought my stock car was a nissan skyline, and when I told them it was a totally stock 240sx they asked where I had the skyline front end put on it. I don't trust Nissan dealerships with anything now.
You're in North Carolina...
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Old 01-24-2013, 04:57 PM   #13 (permalink)
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You're in North Carolina...
Your point? we have one of the best economies and research/learning institutions in the United States and a ton of car/race/mechanic oriented people. I myself am a doctor not some redneck. Don't be hating on NC. Seems they should get it right.

That said, this dealership was in SC which is a different story.
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Old 01-24-2013, 06:14 PM   #14 (permalink)
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0-20 oil, what a joke. Go some where else or do it yourself, that tech needs fired . I never had anyone grab the,"wrong oil".
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Old 01-24-2013, 06:33 PM   #15 (permalink)
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Your point? we have one of the best economies and research/learning institutions in the United States and a ton of car/race/mechanic oriented people. I myself am a doctor not some redneck. Don't be hating on NC. Seems they should get it right.

That said, this dealership was in SC which is a different story.
Don't knock SC! Why, they have......they have......why, they have......don't knock SC.

Lol
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