ATTENTION!! 2009-2010 owners with steering lock/wont start issues

doesntcount · 02-07-2013, 06:49 PM

Well, that's fair enough to say. But I'm still super pissed. The dealership gave me the quote for the repair: ready? Have a seat.... $1600!!!!!

So, yesterday, I called Nissan Consumer Affairs and lodged a complaint. My car has only 19000 miles on it. It's 3yrs7mo old. Used to have an extended warranty (extended in coverage, but not in time) that expired 3 years ago (not sure why the original buyer bought it... maybe worried about the 09 being a first gen). So I'm hoping to get at least some of the repair subsidized.

If they leave me out to dry, I'll likely be done with Nissan. I know there's a lot of Nissan loyalty on this site, and don't get me wrong, I love my Z, but I've had a lot more problems with this car than I've ever had with any car. Had to replace 2 MAF sensors over the summer for a cost of $600.

I can't help but chalk this up to poor practices on Nissan as a whole. Not just in their manufacturing of parts like this that frequently fail, but the failure to realize that these are the parts that need to be recalled in order to maintain customer loyalty. ie. you either need to not make mistakes or you need to own up to your mistakes by way of recalls.

FWIW, my coworker who has a GT-R had his steering lock recalled. Why the GT-R and not the Z? Totally bizarre.

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02-07-2013, 06:49 PM	#10 (permalink)
doesntcount Base Member Join Date: Jun 2009 Location: Waterloo Posts: 34 Drives: 09 370Z Bk M6 SP Nav Rep Power: 17	Well, that's fair enough to say. But I'm still super pissed. The dealership gave me the quote for the repair: ready? Have a seat.... $1600!!!!! So, yesterday, I called Nissan Consumer Affairs and lodged a complaint. My car has only 19000 miles on it. It's 3yrs7mo old. Used to have an extended warranty (extended in coverage, but not in time) that expired 3 years ago (not sure why the original buyer bought it... maybe worried about the 09 being a first gen). So I'm hoping to get at least some of the repair subsidized. If they leave me out to dry, I'll likely be done with Nissan. I know there's a lot of Nissan loyalty on this site, and don't get me wrong, I love my Z, but I've had a lot more problems with this car than I've ever had with any car. Had to replace 2 MAF sensors over the summer for a cost of $600. I can't help but chalk this up to poor practices on Nissan as a whole. Not just in their manufacturing of parts like this that frequently fail, but the failure to realize that these are the parts that need to be recalled in order to maintain customer loyalty. ie. you either need to not make mistakes or you need to own up to your mistakes by way of recalls. FWIW, my coworker who has a GT-R had his steering lock recalled. Why the GT-R and not the Z? Totally bizarre.