ATTENTION!! 2009-2010 owners with steering lock/wont start issues

blackbird · 02-12-2013, 01:00 PM

I was just called by Nissan USA. I am getting a complete refund for charges for the Steering Lock replacement. E-mail them , call them etc. Do not give up. It worked for me.

SurfDog · 02-12-2013, 03:39 PM

Good news blackbird.

Bondfire · 02-12-2013, 06:53 PM

Quote:

Originally Posted by blackbird

I was just called by Nissan USA. I am getting a complete refund for charges for the Steering Lock replacement. E-mail them , call them etc. Do not give up. It worked for me.

That's awesome new! Do you think you can supply the best phone number to call and/or email to use? I'm going contact them right away. Thanks!

SurfDog · 02-14-2013, 09:40 AM

Agree!!! Way to stay after those bastards!!!

Love Nissan engineers. Hate Nissan customer service reps.

Now, unlock your wheel and pull your fuse!!!!!!

blackbird · 02-14-2013, 11:42 AM

E-mail NISSAN, call NISSAN USA. Worked for me. My refund check arrived today. 2009 370Z and failure occured at around 45, 000 miles. Good luck to all.

Bondfire · 02-14-2013, 03:44 PM

Quote:

Originally Posted by blackbird

E-mail NISSAN, call NISSAN USA. Worked for me. My refund check arrived today. 2009 370Z and failure occured at around 45, 000 miles. Good luck to all.

The only contact info I see is on this page. What to make sure I'm contacting the right place to get things to work out the best. What phone number and email address did you use?
NissanUSA.com - Contact

Peculiar · 02-18-2013, 11:40 AM

All, my light goes on and off sporadically. I will be driving and it comes on then it goes off by the time I am ready to park. Other times it will be turned on before i start the engine and the engine will still start up. It seems like this is a strange situation when I read everyone else's exp. Could anyone help clarify if this is something I should bring to the dealer? The light going off and on is annoying to begin with so I might make a call either way.

2010 27k Miles.

Thanks for any help you can provide.

SouthArk370Z · 02-18-2013, 11:42 AM

Quote:

Originally Posted by Peculiar

All, my light goes on and off sporadically. I will be driving and it comes on then it goes off by the time I am ready to park. Other times it will be turned on before i start the engine and the engine will still start up. It seems like this is a strange situation when I read everyone else's exp. Could anyone help clarify if this is something I should bring to the dealer? The light going off and on is annoying to begin with so I might make a call either way.

2010 27k Miles.

Thanks for any help you can provide.

Which light is going on and off?

It may just be a low battery in the fob.

Peculiar · 02-18-2013, 11:45 AM

Steering wheel lock light. The one to the left of the message center. Sorry, new to the Z so I am not 100% positive on the signals.

SouthArk370Z · 02-18-2013, 12:15 PM

Quote:

Originally Posted by Peculiar

Steering wheel lock light. The one to the left of the message center. Sorry, new to the Z so I am not 100% positive on the signals.

That's the one that comes on for a steering lock failure, but, since the car is starting normally, I'm not 100% convinced that it's not something else.

First thing I'd do is disable the SLU (pull the SLU fuse or install a harness or cut the brown wire) - even if that is not what is causing the light, it needs to be done. There are several very good DIYs on this site for each method; choose whichever works best for you. Just make sure the car is in ACC or ON and the lock is fully retracted (making the switches) when you disable the SLU.

If you still get the light, try changing the fob battery.

Peculiar · 02-19-2013, 12:11 PM

Quote:

Originally Posted by SouthArk370Z

That's the one that comes on for a steering lock failure, but, since the car is starting normally, I'm not 100% convinced that it's not something else.

First thing I'd do is disable the SLU (pull the SLU fuse or install a harness or cut the brown wire) - even if that is not what is causing the light, it needs to be done. There are several very good DIYs on this site for each method; choose whichever works best for you. Just make sure the car is in ACC or ON and the lock is fully retracted (making the switches) when you disable the SLU.

If you still get the light, try changing the fob battery.

So I took my car into Nissan and they hooked me up on the part even though it was not currently failing. Luckily I was still under warranty so the $800 part/install was free. I should be expecting the scheduling call in the next couple days. Glad I took the time to go over there and talk to them about it.

fighterinsnat · 02-19-2013, 04:15 PM

Nissan is refusing to pay for be repair. I have a 2009 with 47,xxx on it.
I don't know what to do next.

R0bDC · 02-19-2013, 08:49 PM

Quote:

Originally Posted by fighterinsnat

Nissan is refusing to pay for be repair. I have a 2009 with 47,xxx on it.
I don't know what to do next.

Keep Pushing them to pay for it!

I love my Z, but I really hate the way Nissan handle/is handling this situation right now.

Make sure you reported it, https://www-odi.nhtsa.dot.gov/ivoq/index.cfm

Good Luck!

lachap55 · 02-18-2013, 05:11 PM

Toyota is re-calling 50,000+ cars due to starting problems(i think its the battary cable)why doesn't nissan to "the right thing" when it comes to steering wheel lock problems....it is a safety issue. Toyota has had a lot of recall problems, but they seem to try and work with their consumers i love my 2010 nissan plat.370z roadster but i would think twice before i buy another nissans.

R0bDC · 02-18-2013, 07:49 PM

Quote:

Originally Posted by lachap55

Toyota is re-calling 50,000+ cars due to starting problems(i think its the battary cable)why doesn't nissan to "the right thing" when it comes to steering wheel lock problems....it is a safety issue. Toyota has had a lot of recall problems, but they seem to try and work with their consumers i love my 2010 nissan plat.370z roadster but i would think twice before i buy another nissans.

What year are the toyotas? Politics! ******** POLITICS!

02-12-2013, 01:00 PM	#1 (permalink)
blackbird Base Member Join Date: May 2009 Location: Nashua NH Posts: 179 Drives: 09 370Z BLk GTM TT Rep Power: 18	I was just called by Nissan USA. I am getting a complete refund for charges for the Steering Lock replacement. E-mail them , call them etc. Do not give up. It worked for me. SouthArk370Z and Masa like this.

02-12-2013, 03:39 PM	#2 (permalink)
SurfDog A True Z Fanatic Join Date: May 2012 Location: Colorado (9000 feet) Age: 58 Posts: 1,796 Drives: 09 6mt, 13 Sequoia, Rep Power: 15751	Good news blackbird. __________________ 09 6spd Berk CBE, JWT cams, ZSpeed CSC, Stillen (25 row oil, brake cooling, sways, gen3 CAI), Passport (9500ci), Quaife LSD, Z1 400 hp kit, ss lines, pads, rotors, clutch etc, Phunk's pan and fuel starve fix

02-14-2013, 09:40 AM	#4 (permalink)
SurfDog A True Z Fanatic Join Date: May 2012 Location: Colorado (9000 feet) Age: 58 Posts: 1,796 Drives: 09 6mt, 13 Sequoia, Rep Power: 15751	Agree!!! Way to stay after those bastards!!! Love Nissan engineers. Hate Nissan customer service reps. Now, unlock your wheel and pull your fuse!!!!!! __________________ 09 6spd Berk CBE, JWT cams, ZSpeed CSC, Stillen (25 row oil, brake cooling, sways, gen3 CAI), Passport (9500ci), Quaife LSD, Z1 400 hp kit, ss lines, pads, rotors, clutch etc, Phunk's pan and fuel starve fix

02-18-2013, 05:11 PM	#14 (permalink)
lachap55 Base Member Join Date: Oct 2009 Location: va Posts: 56 Drives: 2010 plt spt roadstr Rep Power: 17	The right thing to do Toyota is re-calling 50,000+ cars due to starting problems(i think its the battary cable)why doesn't nissan to "the right thing" when it comes to steering wheel lock problems....it is a safety issue. Toyota has had a lot of recall problems, but they seem to try and work with their consumers i love my 2010 nissan plat.370z roadster but i would think twice before i buy another nissans. bcr8ive likes this.

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02-14-2013, 11:42 AM	#5 (permalink)
blackbird Base Member Join Date: May 2009 Location: Nashua NH Posts: 179 Drives: 09 370Z BLk GTM TT Rep Power: 18	E-mail NISSAN, call NISSAN USA. Worked for me. My refund check arrived today. 2009 370Z and failure occured at around 45, 000 miles. Good luck to all.

02-18-2013, 11:40 AM	#7 (permalink)
Peculiar Base Member Join Date: Dec 2012 Location: Charlotte Posts: 49 Drives: 370z 40th Anni Rep Power: 14	All, my light goes on and off sporadically. I will be driving and it comes on then it goes off by the time I am ready to park. Other times it will be turned on before i start the engine and the engine will still start up. It seems like this is a strange situation when I read everyone else's exp. Could anyone help clarify if this is something I should bring to the dealer? The light going off and on is annoying to begin with so I might make a call either way. 2010 27k Miles. Thanks for any help you can provide.

02-18-2013, 11:45 AM	#9 (permalink)
Peculiar Base Member Join Date: Dec 2012 Location: Charlotte Posts: 49 Drives: 370z 40th Anni Rep Power: 14	Steering wheel lock light. The one to the left of the message center. Sorry, new to the Z so I am not 100% positive on the signals.

02-19-2013, 04:15 PM	#12 (permalink)
fighterinsnat Base Member Join Date: Feb 2011 Location: florida Posts: 49 Drives: 370z Gray Rep Power: 16	Nissan is refusing to pay for be repair. I have a 2009 with 47,xxx on it. I don't know what to do next.

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