Do you tip your service advisor?

Montez · 08-24-2012, 07:43 PM

Got to be kiddn' me....

h*ll 2 to da no!

Z-Girl 12 · 08-24-2012, 07:53 PM

When I had my Infiniti for four years I kept the same service technician, he always made sure I had a nice loaner and everything was covered by my warranty. I brought him a six pack of Michelob Ultra Lights everytime and I always bought my service advisor a batch of cookies. I haven't been to my Nissan dealership, I heard they suck and try to screw you so I doubt very seriously we will form any kind of relationship. The fact that they wanted $45k for my Z and wasn't willing to budge showed me how my service relationship would go. Didn't buy the car from them and doubt I'll let them do any major service.

forza370z · 08-24-2012, 09:48 PM

Quote:

Originally Posted by Z-Girl 12

When I had my Infiniti for four years I kept the same service technician, he always made sure I had a nice loaner and everything was covered by my warranty. I brought him a six pack of Michelob Ultra Lights everytime and I always bought my service advisor a batch of cookies. I haven't been to my Nissan dealership, I heard they suck and try to screw you so I doubt very seriously we will form any kind of relationship. The fact that they wanted $45k for my Z and wasn't willing to budge showed me how my service relationship would go. Didn't buy the car from them and doubt I'll let them do any major service.

Well, that depends. Not all the Nissan dealerships are bad. I have good relationship with both Infiniti dealership and Nissan dealership since I own both cars. Of course Nissan has their own rules, like no free loaner unless the car has to sit in their garage over night and so on. But since I am not being a d**k to them, they give me benefit time by time. I can get free loaner from them even for some small work. And the other day I lost my Xterra's key fob, the guy has a used one and he just gave it to me and reprogramed it. Yeah free. They also love my Z and they allow me to get into the garage to talk to the teches while working on my car. Afterwards the service manager always ask the guys to hand wash my car... So is Nissan dealership bad? It all depends. And it also depends on how you act like when you walk into the door.

sonic370 · 08-24-2012, 10:28 PM

The tech guy before anyone else. Dealership charges you
85 to 90 bucks an hour. You think the tech guy gets that much
an hour. No way

Z-Girl 12 · 08-25-2012, 07:00 AM

Quote:

Originally Posted by forza370z

Well, that depends. Not all the Nissan dealerships are bad. I have good relationship with both Infiniti dealership and Nissan dealership since I own both cars. Of course Nissan has their own rules, like no free loaner unless the car has to sit in their garage over night and so on. But since I am not being a d**k to them, they give me benefit time by time. I can get free loaner from them even for some small work. And the other day I lost my Xterra's key fob, the guy has a used one and he just gave it to me and reprogramed it. Yeah free. They also love my Z and they allow me to get into the garage to talk to the teches while working on my car. Afterwards the service manager always ask the guys to hand wash my car... So is Nissan dealership bad? It all depends. And it also depends on how you act like when you walk into the door.

Wow, you do have it good with your Nissan dealership, well I'll see how my first oil change goes with them LOL. But my Infiniti Tech has done all the mods to my Z so far. Definitely keeping that relationship going!

forza370z · 08-25-2012, 10:16 AM

Quote:

Originally Posted by Z-Girl 12

Wow, you do have it good with your Nissan dealership, well I'll see how my first oil change goes with them LOL. But my Infiniti Tech has done all the mods to my Z so far. Definitely keeping that relationship going!

Yes keep bringing in the 6 pack and cokies(but don't get the guy too drunk to work on your car

)!

And I hope the Nissan dealership will treat you right too.

dmhenderson · 08-24-2012, 08:29 PM

For the record, the service department was like...stunned when I showed up with a stack of pizzas and a bunch of soda. I walked into the service manager's office and put it all down on his desk and he looked like a deer in the headlights.

ha ha

deer

dennis26 · 08-25-2012, 02:55 AM

Is this a trick question ? Their tip is a good recomendation to others. If they want to grow their business they need to at least meet your needs.

UNKNOWN_370 · 08-25-2012, 09:31 AM

Quote:

Originally Posted by dennis26

Is this a trick question ? Their tip is a good recomendation to others. If they want to grow their business they need to at least meet your needs.

Lol...

At best, if I'm over there and hungry, I will buy my adivsor lunch. Cheap lunch. Lol

dmhenderson · 08-25-2012, 11:49 AM

My dealership fixed my botched aftermarket stereo install. Took them 3 visits to isolate the two bad grounds and they did it all under warranty. They also hand washed and vacuumed the car afterwards.

They basically own

b1adesofcha0s · 08-26-2012, 09:24 PM

I try to avoid going to the dealership as much as I possibly can, especially now that my warranty has run out.

Quote:

Originally Posted by dmhenderson

My dealership fixed my botched aftermarket stereo install. Took them 3 visits to isolate the two bad grounds and they did it all under warranty. They also hand washed and vacuumed the car afterwards.

They basically own

Which dealership do you go to?

dmhenderson · 08-25-2012, 11:50 AM

So yeah, they deserved free pizza.

UNKNOWN_370 · 08-25-2012, 01:05 PM

Quote:

Originally Posted by dmhenderson

So yeah, they deserved free pizza.

Lunch is a great tip. You start putting money in there hands and shyt won't move unless they are greased. Lunch is a nice thank you that doesn't involve BS

Joepro · 08-25-2012, 06:36 PM

Quote:

Originally Posted by DLSTR

I give the owner of my dealer here a nice bottle of wine and tip the tech. I cannot say enough about my dealer. The owner started as mech many many years ago on Nissan's. Family place great people and atmosphere. Unlike any dealer I had in the US ever. No comparison.

A bottle of wine/liquor is a very common Christmas/new year gift from many of our customers. Our one advisor who has been there 25+ years never has to go to the state store for booze, he seriously gets enough at Christmas to last him the whole year.

DLSTR · 08-26-2012, 04:03 AM

Quote:

Originally Posted by Joepro

A bottle of wine/liquor is a very common Christmas/new year gift from many of our customers. Our one advisor who has been there 25+ years never has to go to the state store for booze, he seriously gets enough at Christmas to last him the whole year.

If that keeps the guy happy and your car in good order, and on the road, I will send him one for you!!!

08-24-2012, 07:53 PM	#2 (permalink)
Z-Girl 12 A True Z Fanatic Join Date: Apr 2012 Location: Florida Posts: 4,105 Drives: Spirited Rep Power: 11717	When I had my Infiniti for four years I kept the same service technician, he always made sure I had a nice loaner and everything was covered by my warranty. I brought him a six pack of Michelob Ultra Lights everytime and I always bought my service advisor a batch of cookies. I haven't been to my Nissan dealership, I heard they suck and try to screw you so I doubt very seriously we will form any kind of relationship. The fact that they wanted $45k for my Z and wasn't willing to budge showed me how my service relationship would go. Didn't buy the car from them and doubt I'll let them do any major service. __________________ 2012 Z-SOLD 2014 Nismo #565 Fast Intentions CBE/HFC/Swift/SPC/RJM/H&R-15/20mm/Z1 CAI/Headers/Intake Manifold w/Uprev Tune 328.31whp/263.64tq

08-24-2012, 08:29 PM	#7 (permalink)
dmhenderson A True Z Fanatic Join Date: Feb 2011 Location: Maryland Posts: 5,930 Drives: AWD TT 370z Rep Power: 27	For the record, the service department was like...stunned when I showed up with a stack of pizzas and a bunch of soda. I walked into the service manager's office and put it all down on his desk and he looked like a deer in the headlights. ha ha deer __________________

08-25-2012, 11:49 AM	#10 (permalink)
dmhenderson A True Z Fanatic Join Date: Feb 2011 Location: Maryland Posts: 5,930 Drives: AWD TT 370z Rep Power: 27	My dealership fixed my botched aftermarket stereo install. Took them 3 visits to isolate the two bad grounds and they did it all under warranty. They also hand washed and vacuumed the car afterwards. They basically own __________________

08-25-2012, 11:50 AM	#12 (permalink)
dmhenderson A True Z Fanatic Join Date: Feb 2011 Location: Maryland Posts: 5,930 Drives: AWD TT 370z Rep Power: 27	So yeah, they deserved free pizza. __________________

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08-24-2012, 07:43 PM	#1 (permalink)
Montez Track Member Join Date: Sep 2009 Location: Manhattan Beach, Ca Posts: 604 Drives: 16 LEX GS,09 Z,03Max Rep Power: 17	Got to be kiddn' me.... h*ll 2 to da no!

08-24-2012, 10:28 PM	#4 (permalink)
sonic370 A True Z Fanatic Join Date: May 2010 Location: Orange Texas Posts: 1,574 Drives: 09 370Z Sports PGK Rep Power: 19	The tech guy before anyone else. Dealership charges you 85 to 90 bucks an hour. You think the tech guy gets that much an hour. No way

08-25-2012, 02:55 AM	#8 (permalink)
dennis26 Enthusiast Member Join Date: Aug 2011 Location: Alabama Posts: 314 Drives: 10 370z roadster Rep Power: 14	Is this a trick question ? Their tip is a good recomendation to others. If they want to grow their business they need to at least meet your needs.