Dealership warranty fix story

wdkwang · 02-11-2012, 10:28 AM

So I brought the car into a reputable dealership in my area for mostly electrical problems. They were nice and friendly. I was feeling good about the dealership until this tech was called over to drive the car with me to show that the car has no more issues. Right off the bat, this tech was very unprofessional, trolling the **** out of the car. Conversation for the most part goes something like this:

Him: "How do you fit into this thing?" Then continues with saying how he hates this car

Me: (wtf!?) "Really? What's wrong with it (f** u)?"

Him: "Motor's too big and heavy for the car"

Me: :lol: "it's just 3.7L"

Him: "I like the 350 better"

Me: "it's only .2L difference"

Him: "this car's too torque-y"

Me: (what s*** are you smoking?) how do you have too much torque? if anything this car is getting slow to me. i'm already wanting to tell this guy off but i don't want to make this guy hate me and mess with my car if i bring it back there again, so i humor him with some subtle stabs.
:lol: "what are you, a honda guy?"

Him: "no i'm a toyota guy"
so i mention the supra and i get no real reaction from him about it. he mentions that he used to work "there," pointing at a nearby toyota dealership. i'm thinking he got fired.
just as he tries to pull back into the dealership, he stalls again for the 3rd time, and says again "i hate these things"

Me: " u gotta learn to how to drive it first..."

Him: he humors me with a f*** u laugh

we walk over to the manager and the tech tries to shake my hand before leaving the office. i did not oblige the troll.

so i got back into the driver's seat, noticed my prior full tank was now drained to about 70% full with only about 45 miles added on the odometer. so i'm assuming they left the car on idling for hours and hours.

my conclusion: very nice and friendly manager, and regular staff. don't like the techs there. some of them look like backyard mechanics wearing nissan uniforms.

Jeffblue · 02-11-2012, 10:33 AM

Thats annoying. well at least your car didn't get broken into, taken for a joyride, stolen.... etc.

some people just want you to know they are douchebags.... i guess this guy was one of them haha.

Pharmacist · 02-11-2012, 10:35 AM

Quote:

Originally Posted by wdkwang

So I brought the car into a reputable dealership in my area for mostly electrical problems. They were nice and friendly. I was feeling good about the dealership until this tech was called over to drive the car with me to show that the car has no more issues. Right off the bat, this tech was very unprofessional, trolling the **** out of the car. Conversation for the most part goes something like this:

Him: "How do you fit into this thing?" Then continues with saying how he hates this car

Me: (wtf!?) "Really? What's wrong with it (f** u)?"

Him: "Motor's too big and heavy for the car"

Me: :lol: "it's just 3.7L"

Him: "I like the 350 better"

Me: "it's only .2L difference"

Him: "this car's too torque-y"

Me: (what s*** are you smoking?) how do you have too much torque? if anything this car is getting slow to me. i'm already wanting to tell this guy off but i don't want to make this guy hate me and mess with my car if i bring it back there again, so i humor him with some subtle stabs.
:lol: "what are you, a honda guy?"

Him: "no i'm a toyota guy"
so i mention the supra and i get no real reaction from him about it. he mentions that he used to work "there," pointing at a nearby toyota dealership. i'm thinking he got fired.
just as he tries to pull back into the dealership, he stalls again for the 3rd time, and says again "i hate these things"

Me: " u gotta learn to how to drive it first..."

Him: he humors me with a f*** u laugh

we walk over to the manager and the tech tries to shake my hand before leaving the office. i did not oblige the troll.

so i got back into the driver's seat, noticed my prior full tank was now drained to about 70% full with only about 45 miles added on the odometer. so i'm assuming they left the car on idling for hours and hours.

my conclusion: very nice and friendly manager, and regular staff. don't like the techs there. some of them look like backyard mechanics wearing nissan uniforms.

wow

you should've complained asap to the manager. he would have gotten his rear end fired faster than he can stall the car. their own staff talking trash about the cars that they sell would not have gone down too well with the dealership manager.

wdkwang · 02-11-2012, 10:38 AM

Quote:

Originally Posted by Pharmacist

wow

you should've complained asap to the manager. he would have gotten his rear end fired faster than he can stall the car. their own staff talking trash about the cars that they sell would not have gone down too well with the dealership manager.

you know what, i'll do that right now. thanks

alcheng · 02-11-2012, 10:40 AM

Quote:

Originally Posted by wdkwang

Him: "this car's too torque-y"

Him: "no i'm a toyota guy"

Maybe he's a spy from Toyota trying to sell Prius in a NISSAN dealership.

kenchan · 02-11-2012, 10:46 AM

Quote:

Originally Posted by wdkwang

we walk over to the manager and the tech tries to shake my hand before leaving the office. i did not oblige the troll.

why did you not say anything then?

this is america. if you dont speak up that means you accepted.

i would've just told the guy to stay put and spoke to the manager how displeased i was with how the session went.

Jeffblue · 02-11-2012, 10:48 AM

Quote:

Originally Posted by Pharmacist

wow

you should've complained asap to the manager. he would have gotten his rear end fired faster than he can stall the car. their own staff talking trash about the cars that they sell would not have gone down too well with the dealership manager.

Quote:

Originally Posted by wdkwang

you know what, i'll do that right now. thanks

Quote:

Originally Posted by kenchan

why did you not say anything then?

this is america. if you dont speak up that means you accepted.

i would've just told the guy to stay put and spoke to the manager how displeased i was with how the session went.

then the tech can look up your address in the book, find where you live and slash your tires and key your car

maybe i'm just paranoid though

6MT · 02-11-2012, 10:56 AM

You did the best thing possible.... laugh at him and his life behind his back.

And he's a wanker!

nmjaxx9 · 02-11-2012, 11:10 AM

Quote:

Originally Posted by wdkwang

don't like the techs there. some of them look like backyard mechanics wearing nissan uniforms.

Yup this is my Nissan dealership as well.

wdkwang · 02-11-2012, 11:14 AM

Quote:

Originally Posted by kenchan

why did you not say anything then?

this is america. if you dont speak up that means you accepted.

i would've just told the guy to stay put and spoke to the manager how displeased i was with how the session went.

i should've done that but i just wanted to get back in the car and leave to take care of errands. i wrote an email summarizing what happened to the manager i know there. hopefully that matter will be taken care of. this is why i only go to my boy's shop, PetrolWerks, when i need something done. i don't need to be paranoid about what prick is messing with my car or if he's even doing the work he's getting paid to do

wdkwang · 02-11-2012, 11:49 AM

i just got a fast reply back from the manager. he'll be taking care of the tech immediately

Mt Tam I am · 02-11-2012, 12:32 PM

How can I reduce my torque to be more like a 350? Yeah I hate it when I pull hard off the line.

kenchan · 02-11-2012, 02:47 PM

Quote:

Originally Posted by wdkwang

i should've done that but i just wanted to get back in the car and leave to take care of errands. i wrote an email summarizing what happened to the manager i know there. hopefully that matter will be taken care of. this is why i only go to my boy's shop, PetrolWerks, when i need something done. i don't need to be paranoid about what prick is messing with my car or if he's even doing the work he's getting paid to do

yah, i hear ya. i hate taking my cars to the dealer for service...so i rarely do.

Thechidz · 02-11-2012, 03:14 PM

what dealership?

LakeShow · 02-12-2012, 01:12 AM

Dealership serviced my car one time and get it back and the seats are in strange positions and my carpets and the plastic by door and seat all have foot tracks and dirt on my car when it was clean going in. People just have no consideration. My brother in law has a Volkswagen GTI 2011 and when he takes his car or if they service anyone's car the service guys first wrap driver seat in plastic and put a paper on the carpets.

02-11-2012, 10:28 AM	#1 (permalink)
wdkwang Track Member Join Date: Nov 2010 Location: N/A Posts: 899 Drives: slidewayz Rep Power: 20	Dealership warranty fix story So I brought the car into a reputable dealership in my area for mostly electrical problems. They were nice and friendly. I was feeling good about the dealership until this tech was called over to drive the car with me to show that the car has no more issues. Right off the bat, this tech was very unprofessional, trolling the ** out of the car. Conversation for the most part goes something like this: Him: "How do you fit into this thing?" Then continues with saying how he hates this car Me: (wtf!?) "Really? What's wrong with it (f u)?" Him: "Motor's too big and heavy for the car" Me: :lol: "it's just 3.7L" Him: "I like the 350 better" Me: "it's only .2L difference" Him: "this car's too torque-y" Me: (what s* are you smoking?) how do you have too much torque? if anything this car is getting slow to me. i'm already wanting to tell this guy off but i don't want to make this guy hate me and mess with my car if i bring it back there again, so i humor him with some subtle stabs. :lol: "what are you, a honda guy?" Him: "no i'm a toyota guy" so i mention the supra and i get no real reaction from him about it. he mentions that he used to work "there," pointing at a nearby toyota dealership. i'm thinking he got fired. just as he tries to pull back into the dealership, he stalls again for the 3rd time, and says again "i hate these things" Me: " u gotta learn to how to drive it first..." Him: he humors me with a f* u laugh we walk over to the manager and the tech tries to shake my hand before leaving the office. i did not oblige the troll. so i got back into the driver's seat, noticed my prior full tank was now drained to about 70% full with only about 45 miles added on the odometer. so i'm assuming they left the car on idling for hours and hours. my conclusion: very nice and friendly manager, and regular staff. don't like the techs there. some of them look like backyard mechanics wearing nissan uniforms. __________________ Powerhouse Amuse \| K&N Typhoon Intakes \| MotorDyne ART Pipes \| Borla Catback Exhaust \| B&M Short Shifter \| Intake Ducts \| Ichiba 25mm F/R Spacers \| Carbon Fiber Interior Vinyl Wrap \| Tints \| 10000k HIDs \| Vtak, yo! Last edited by wdkwang; 02-11-2012 at 10:32 AM.

02-11-2012, 10:56 AM	#8 (permalink)
6MT A True Z Fanatic Join Date: May 2009 Location: ITU Zone 2 Posts: 22,459 Drives: Reliant Robin Rep Power: 1789	You did the best thing possible.... laugh at him and his life behind his back. And he's a wanker! __________________ Andrew 2009 370Z Sport/Touring 6MT sold 2013 Honda Civic Si coupe D/D Last edited by 6MT; 02-11-2012 at 11:18 AM.

02-11-2012, 11:49 AM	#11 (permalink)
wdkwang Track Member Join Date: Nov 2010 Location: N/A Posts: 899 Drives: slidewayz Rep Power: 20	i just got a fast reply back from the manager. he'll be taking care of the tech immediately __________________ Powerhouse Amuse \| K&N Typhoon Intakes \| MotorDyne ART Pipes \| Borla Catback Exhaust \| B&M Short Shifter \| Intake Ducts \| Ichiba 25mm F/R Spacers \| Carbon Fiber Interior Vinyl Wrap \| Tints \| 10000k HIDs \| Vtak, yo!

02-11-2012, 12:32 PM	#12 (permalink)
Mt Tam I am A True Z Fanatic Join Date: Jun 2010 Location: California Posts: 10,709 Drives: 370Z T/S/N 6MT & XKE Rep Power: 3842	How can I reduce my torque to be more like a 350? Yeah I hate it when I pull hard off the line. __________________ "Does the carpet match the drapes? NO!!! I don't date bald women." Nissan Motorsports 34R Oil Cooler. Stillen CBE. Hotchkis Sport Sway Bars. KW Variant 3 Coilover System. Stillen Gen3 CAI. Michelin Pilot Super Sport. Stillen Brake Ducts. Carbotech™ XP10/XP8 Pads. Z1 Front Rotors. Z1 Stainless Brake Lines. Two degrees of camber

02-11-2012, 03:14 PM	#14 (permalink)
Thechidz A True Z Fanatic Join Date: Sep 2011 Location: NY Posts: 1,009 Drives: Nissan 370z Monti Bl Rep Power: 15	what dealership? __________________ I <3 my car

02-11-2012, 10:33 AM	#2 (permalink)
Jeffblue A True Z Fanatic Join Date: Dec 2009 Location: NY Age: 36 Posts: 9,192 Drives: Z32TT & 335xi Coupe Rep Power: 37	Thats annoying. well at least your car didn't get broken into, taken for a joyride, stolen.... etc. some people just want you to know they are douchebags.... i guess this guy was one of them haha.

02-12-2012, 01:12 AM	#15 (permalink)
LakeShow A True Z Fanatic Join Date: Dec 2010 Location: L.I., NY Posts: 5,307 Drives: Everything Rep Power: 25	Dealership serviced my car one time and get it back and the seats are in strange positions and my carpets and the plastic by door and seat all have foot tracks and dirt on my car when it was clean going in. People just have no consideration. My brother in law has a Volkswagen GTI 2011 and when he takes his car or if they service anyone's car the service guys first wrap driver seat in plastic and put a paper on the carpets. __________________ \|2013 Audi S4\|Ibis White/Black\|S-Tronic P+\| \|2013 370z\|PearlWhite/Persimmon\|Touring/Sport/Nav\|F.I. CBE 18" CF\| \|Sold\|2011 370z\|Gun Metallic\|Touring/Sport/Nav\|

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